Friendly staff Lynne greeted us when looking and offered help and advice . Offering coffee too whilst looking round. When we made a decision Mike assisted with order and explained everything well... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was greeted by staff member Tom who was extremely polite, courteous and knowledgeable. He presented very well, dressed smart but casual and spoke eloquently. My time with him was great. He listened... Se mere
Virksomheden har svaret
The advisor who looked after us was excellent he was careful to give us all the information we needed and was friendly and efficient. I can honestly say it was because of him we felt comfortable and... Se mere
Virksomheden har svaret
On the first visit Lyn spent along time with us going through all the items we wanted then recommended a sofa and chair and the fabric. Today Michael again spent along time with us going through the o... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Newtown Road, Hereford Retail Park, HR4 9LH, Hereford, Storbritannien
- 0333 999 9828
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very friendly
Very friendly, helpful sales assistant. She covered all of the information we needed.
14. juni 2026
Besvarelse fra DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Friendly & knowledgeable staff who were…
Friendly & knowledgeable staff who were very helpful.
14. juni 2026
Besvarelse fra DFS Furniture - Hereford
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Looking for inspiration
The young man that served me was very professional ( George) he went through all care for the furniture and costs very clearly . I was very pleased with my purchase and after decided to purchase a rug as well . I was offered a coffee which I must say was probably the best cup of coffee I have out for a long time . I will look forward to my purchase and would have no hesitation to recommend DFS in Hereford . Jenny Winchester.
13. juni 2026
Besvarelse fra DFS Furniture - Hereford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Excellent service from Harry
Excellent service from Harry. He was professional, friendly, and very helpful. The whole experience was easy and stress-free. Highly recommended!O
12. juni 2026
Besvarelse fra DFS Furniture - Hereford
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Lovely experience from the store to…
Lovely experience from the store to delivery.
Staff very helpful, and delivery men lovely and friendly. I couldn't be happier.
8. juni 2026
Besvarelse fra DFS Furniture - Hereford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Honest sales person
Honest sales person. Very helpful and informative of product. No pressure. Second time of making a purchase with Hereford DFS.
11. juni 2026
Besvarelse fra DFS Furniture - Hereford
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
A good range of quality sofas
We found the sofas we wanted and received very good service from several members of staff. The coffee was great and offered more than once. Jemima, who served us, was informative,efficient and charming and she looked after us very well.
10. juni 2026
Besvarelse fra DFS Furniture - Hereford
Hello Ray,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Harry and Alex were very friendly
Harry and Alex were very friendly, professional and listened to what we wanted and advised us accordingly.
9. juni 2026
Besvarelse fra DFS Furniture - Hereford
Hello Mrs Wigmore,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
No pressure
We found Tom the sales man to be very helpful...there was no pressure he gave us time to think ourselves as to whether we were making the right decision on buying it.
We bought it, Im sure we will be very happy with it.
Thank you Tom
8. juni 2026
Besvarelse fra DFS Furniture - Hereford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Fantastic Help Choosing Our New Sofa
We had a great experience at DFS thanks to Alexander. He was incredibly knowledgeable about the different sofa styles, materials, colours, and options available, and took the time to help us find the perfect sofa for our home.
Alexander listened carefully to what my husband and I were looking for and guided us through the choices, helping us make a decision that we both love. His friendly, professional, and approachable manner made the whole process enjoyable and gave us complete confidence in our purchase.
We would highly recommend both Alexander and the store to our family and friends. Thank you for such excellent customer service!
7. juni 2026
Besvarelse fra DFS Furniture - Hereford
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Very smooth experience
Very smooth experience purchasing our sofa. All of our questions were confidently answered. George was friendly and helped up tailor our sofa to what we wanted. Great customer service with all members of staff- Would highly recommend!
7. juni 2026
Besvarelse fra DFS Furniture - Hereford
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great overall experience.
Great showroom, lovely products on display.
Super helpful staff and a very comfortable easy process.
6. juni 2026
Besvarelse fra DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
George was our salesman
George was our salesman, he was welcoming, polite and informative throughout ensuring we had all the information we needed.
6. juni 2026
Besvarelse fra DFS Furniture - Hereford
Hello Victoria,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Hereford
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Great staff members in the Hereford…
Great staff members in the Hereford branch. After several visits due to me being so indecisive finally found my dream sofa. Staff members were so helpful, friendly and welcoming.
5. juni 2026
Besvarelse fra DFS Furniture - Hereford
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Louise and Tom at the Hereford store…
Louise and Tom at the Hereford store demonstrated great patience as we selected and finalised our order. Our sincere thanks 5 stars on all counts.
2. juni 2026
Besvarelse fra DFS Furniture - Hereford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Hereford
Good Afternoon,
Thanks for the 5 stars It's much appreciated
Kind Regards,
Lorraine A
DFS Central Customer Support
Bought a suite this morning and the…
Bought a suite this morning and the customer service was outstanding nothing was to hard and everything was explained thoroughly would definitely recommend DFS thankyou
2. juni 2026
Besvarelse fra DFS Furniture - Hereford
Hello Kevin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Lucy and Jack 2026
We had George supporting us throughout the store. He was very helpful, informative, honest, respectful and truthful. He gave us all the information we needed to know or be aware of along with answering any questions we asked him.
31. maj 2026
Besvarelse fra DFS Furniture - Hereford
Hello Lucy,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with George.
Kind regards,
Lia
DFS Customer Support
Great customer service today
Great customer service today , delt with smoothly and efficiently.
31. maj 2026
Besvarelse fra DFS Furniture - Hereford
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
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