Friendly staff Lynne greeted us when looking and offered help and advice . Offering coffee too whilst looking round. When we made a decision Mike assisted with order and explained everything well... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was greeted by staff member Tom who was extremely polite, courteous and knowledgeable. He presented very well, dressed smart but casual and spoke eloquently. My time with him was great. He listened... Se mere
Virksomheden har svaret
The advisor who looked after us was excellent he was careful to give us all the information we needed and was friendly and efficient. I can honestly say it was because of him we felt comfortable and... Se mere
Virksomheden har svaret
On the first visit Lyn spent along time with us going through all the items we wanted then recommended a sofa and chair and the fabric. Today Michael again spent along time with us going through the o... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Newtown Road, Hereford Retail Park, HR4 9LH, Hereford, Storbritannien
- 0333 999 9828
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service
Louise was very good finding extra cushions for my sofa
Very professional and knew what to do
Will shop here again
21. juli 2026
Besvarelse fra DFS Furniture - Hereford
Hello Michelle,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Mike was first class
Mike was first class. Helpful and knowledgable about the products not remotely pushy. And made the whole experience of choosing a buying a pleasure. Would definitely use the store again and would recommend Mike to others
21. juli 2026
Besvarelse fra DFS Furniture - Hereford
Hello David,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Mike.
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff were excellent
Staff were excellent, and because l had a bit of a wait to talk with a member of staff as they were busy, l was offered a mug of coffee, which was very nice and much appreciated. Now wait for next possible 12 weeks before armchair is ready for delivery , which is fine by me. So watch this space.
20. juli 2026
Besvarelse fra DFS Furniture - Hereford
Hello Carol,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Hereford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Great customer service
Great customer service - confident I made the right choice out of the two sofas I was initially interested in
18. juli 2026
Besvarelse fra DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Besvarelse fra DFS Furniture - Hereford
Good Morning Dave,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind Regards,
Lorraine A
DFS Central Customer Support
The staff were really great
The staff were really great - friendly, not pushy, just very professional and on hand when you needed them. Pleasant store, well laid out. What more could you ask for.
17. juli 2026
Besvarelse fra DFS Furniture - Hereford
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Thanks Tom!!
Decided I had to have the Lorenza sofas! Tom was patient, knowledgeable and very friendly! It took me a few trips to decide what I wanted & he remembered me and everything I was considering. Tom is the reason I ordered & im super happy! Very excited to receive my new sofas.
16. juli 2026
Besvarelse fra DFS Furniture - Hereford
Hello Carrie,
We are really grateful for your kind words and for sharing your experience in our store with Tom. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
The staff were very friendly and…
The staff were very friendly and courteous.We were made aware of all information we needed to know.
14. juli 2026
Besvarelse fra DFS Furniture - Hereford
Hello Jocelyn,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Louise was amazing
Louise was amazing. Very helpful, lovely person. Explained everything really well. Very happy. 10/10!
14. juli 2026
Besvarelse fra DFS Furniture - Hereford
Hello Sharon,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Very friendly staff
Very friendly staff Linda was lovely. The toilet was very clean and the cup of coffee was a nice treat.
14. juli 2026
Besvarelse fra DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Although I knew what I was going to buy…
Although I knew what I was going to buy before arriving at the store the support received I.e. the options available to me with regards to the product was welcomed.
14. juli 2026
Besvarelse fra DFS Furniture - Hereford
Hello Kelvin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Easy to order new sofa
13. juli 2026
Besvarelse fra DFS Furniture - Hereford
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
First class service
Returning customer for a new leather settee.
Great personal service provided as before.
Five star 🌟 🌟🌟🌟🌟
12. juli 2026
Besvarelse fra DFS Furniture - Hereford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
good experience
Staff was helpful and knowledgeable and trying to fimd solutions for everything.
12. juli 2026
Besvarelse fra DFS Furniture - Hereford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Besvarelse fra DFS Furniture - Hereford
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Amazing staff so kind and helpful and…
Amazing staff so kind and helpful and not pushy , had a grrat experiance
8. juli 2026
Besvarelse fra DFS Furniture - Hereford
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Good service
6. juli 2026
Besvarelse fra DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The person who assisted us in our was amazing nothing too much trouble for him …
The person who assisted us in our choice of sofa was very very helpful friendly and knowledgeable of the products on sale in store was very willing to answer our questions we had nothing was too much trouble he's got big potential ahead of him he's a great asset to your company great guy pleasure doing business with you thank you 😊
7. juli 2026
Besvarelse fra DFS Furniture - Hereford
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
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