Didn't actually go to the shop but ordered a new mattress online, choose a silent night, as I've heard a lot about them,it took about a week to deliver from ordered, happy with my purchase
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We visited the Guildford branch in October and Raiyan was friendly and gave good advice. After visiting numerous other furniture stores including other branches of DFS, based on the product on offer a... Se mere
Nice relaxed atmosphere, made choosing easier. Megha our advisor was very helpful, no pressure she gave us all the useful advice we needed in a very nice manner. We chose a lovely sofa to suit ou... Se mere
Virksomheden har svaret
I called in to Guildford store to look at a sofa I had seen online. I was met by Joshua, who was extremely knowledgeable and helpful. Nothing was too much trouble, he explained everything really well,... Se mere
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
8 North Street, GU1 4AF, Guildford, Storbritannien
- 0333 999 9527
4,9
Fremragende
411 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly customer service
Megha was very friendly and effective sale person, she was so helpful. Last 3 days I have been visiting various DFS stores to get help to buy sofa and Guildford one the only store that I got help to decide which sofa to get. Thank you!
29. december 2022
David was very helpful and friendly
David was very helpful and friendly. Great service!
27. december 2022
Very quick and great service at the…
Very quick and great service at the Guildford shop. All my questions were answered, looking forward to receiving my sofa
22. december 2022
Megha was very helpful in answering our…
Megha was very helpful in answering our questions when enquiring about a sofa. She was really clear and transparent during the buying process. Excellent customer service and it was a really pleasant experience.
21. december 2022
David Vinson
David Vinson, was really helpful. He talked us through everything in great detail. The finance was a bit of a nightmare as they were very slow. But he did his upmost to try get all of the details over to them for me. I am looking forward to receiving my new sofa’s!
3. december 2022
Joshua is Awesome
We were helped by Joshua when purchasing a 3 piece sofa set. His customer service, knowledge of the product, and genuine friendly nature were outstanding. Not only was he amazingly helpful, but he was great with our two little kids. He made our trip to DFS a great experience.
19. november 2022
Lovely customer service
26. november 2022
Staff very helpful and not pushy
29. november 2022
Friendly quick service and everything…
Friendly quick service and everything explained and sorted out very quickly. Thank you David!
17. november 2022
Great service
Friendly service from everyone in store, answered questions clearly and gave additional helpful information
12. november 2022
Very informative and courteous person…
Very informative and courteous person who helped us decide what we wanted.
13. november 2022
Great service from Ryan at Guildford
Thank you to Ryan at Guildford for his patience and assistance in getting the right sofa ordered for me.
Really pleased with the service.
13. november 2022
Simple and straightforward
Myself and my partner went to DFS Guildford to get our first sofa together. I had had a little look online before going to get an idea. The store was friendly and efficient and I really liked the fact we were left to our own devices until we finally made our choice. We were approached by a lovely lady whose name I unfortunately didn't get, then swiftly passed to the manager who got the basic information on our order. The manager then handed us over to David who dealt with the whole ordering process; he was informative, helpful and made the transaction smooth. Our order was checked over and the finance aspect was simple. All in all, a great experiance and we were in and out in 30 minutes! Would highly recommend if your needing a new sofa.
12. november 2022
Great team!
Josh was brilliant! And lovely. The house keeping lady gave lots of time and advice and was really helpful. Lady I saw before Josh (on the previous Sunday) was also brilliant.
11. november 2022
Excellent service and polite manners
6. november 2022
We had specific requirements for our…
We had specific requirements for our new sofa that made ordering potentially complicated. The staff were knowledgable, friendly and attentive staff. Looking forward to receiving our new sofa.
6. november 2022
Josh was amazing talked through all the…
Josh was amazing talked through all the options very friendly and attentive
2. november 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.