We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Q... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fantastic experience! The staff here goes above and beyond to provide excellent service. They were very attentive, knowledgeable, and genuinely cared about helping me make the right choice. A big than... Se mere
Virksomheden har svaret
Within a short space of time Tom & I had a good rapport, told him what I was looking for & he showed me my choices, he asked about budget, purpose, size, long term appearance/wear, colour, level of c... Se mere
Virksomheden har svaret
i was treated so well by one of your team members at the charlton store. a guy called tom. he was so informative, very educated on sofa sizes and designs and made my experience unique. i have in the p... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, Storbritannien
- +443339999777
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Within a short space of time Tom & I…
Within a short space of time Tom & I had a good rapport, told him what I was looking for & he showed me my choices, he asked about budget, purpose, size, long term appearance/wear, colour, level of comfort & delivery access amongst other things, Tom's thorough which helped my decision. Now the sofa needs to arrive & absolutely needs to knock the ball out of the park for myself & family. Lets wait & see.
20. juni 2026
Besvarelse fra DFS Furniture - Greenwich
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
The overall experience was great,
The overall experience was great,
the staff were very polite friendly and they provided excellent customer service throughout.
Special shoutout to Tom who was super helpful and very knowledgeable as well.
He explained the whole process from point of order to delivery and information about the sofa. 10/10 positive experience 😊
22. juni 2026
Besvarelse fra DFS Furniture - Greenwich
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Besvarelse fra DFS Furniture - Greenwich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very good customer service from Moe
22. juni 2026
Besvarelse fra DFS Furniture - Greenwich
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Tom helped me a lot today and overall I…
Tom helped me a lot today and overall I was happy with DFS.
22. juni 2026
Besvarelse fra DFS Furniture - Greenwich
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Very helpful staff
Very helpful staff. Went above and beyond to ensure I had the best price and looked at other stores for an end of range sale. Very clear instructions and overall a very smooth transaction. Thank you.
10. juni 2026
Besvarelse fra DFS Furniture - Greenwich
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Good experience for this shopping
Good experience for this shopping, and waiting for delivery
21. juni 2026
Besvarelse fra DFS Furniture - Greenwich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great service, helpful staff
Absolutely first class customer service. We were greeted on arrival in the store by Shazz who asked if we needed any assistance. She was helpful and professional and made some very useful suggestions about what we could achieve in our home space. She was friendly and went the extra mile to help us make the right choice but giving us the time and space to be satisfied with working through the various options. She was patient and thorough in her explanations. It was a pleasure to have her assistance. Also we spoke to the manager who was equally friendly and helpful. I haven't been to a dfs store in years but have purchased there before. Shazz offered such a positive experience that I would highly recommend.
7. juni 2026
Uopfordret anmeldelse
Besvarelse fra DFS Furniture - Greenwich
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards.
Vanessa
DFS Customer Support
Great service
Absolutely first class customer service. We were greeted on arrival in the store by Shazz who asked if we needed any assistance. She was helpful and professional and made some very useful suggestions about what we could achieve in our home space. She was very friendly and went the extra mile to help us make the right choice but giving us the time and space to be satisfied with working through the various options. She was patient and thorough in her explanations. It was a pleasure to have her assistance. I haven't been to a dfs store in years but have purchased there before. Shazz offered such a positive experience that I would highly recommend.
7. juni 2026
Besvarelse fra DFS Furniture - Greenwich
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards.
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Greenwich
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Wonderful Customer Service
We had such a great experience at DFS in Greenwich. All the staff were lovely but particularly Shaz, who spent the time to talk us through the best options for sofa beds including demonstrations of how they work.
The customer service at this store is unmatched and we have left with the perfect sofa for our needs on order!
I would also commend this store on its accessibility, having a lift enabled me to get to the second floor with zero difficulty.
20. juni 2026
Besvarelse fra DFS Furniture - Greenwich
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Good service
17. juni 2026
Besvarelse fra DFS Furniture - Greenwich
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
The gentleman that looked after me let…
The gentleman that looked after me let me change my mind without being grumpy or uoaet
16. juni 2026
Besvarelse fra DFS Furniture - Greenwich
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Mo was very helpful
15. juni 2026
Besvarelse fra DFS Furniture - Greenwich
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
friendly service and easy to do
friendly service and easy to do. Staff made everything understandable and quick
13. juni 2026
Besvarelse fra DFS Furniture - Greenwich
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Thomas @ DFS Charlton is an excellent salesman. Not only did he deal with me professionally on my purchase, he advised me on aftercare, dealt with all my concerns seamlessly. He engaged me also in education issues which he was genuinely interested in. He’s a great guy for sure and asset to the business.
13. juni 2026
Besvarelse fra DFS Furniture - Greenwich
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
10/10 service it was amazing experience…
10/10 service it was amazing experience from start to finish specially sameera thank you :)
She took extra care for us and my family and explained every details beautifully thank you again sameera
14. juni 2026
Besvarelse fra DFS Furniture - Greenwich
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
We visited DFS today looking for a sofa…
We visited DFS today looking for a sofa and were fortunate to be assisted by Samira. From the moment she greeted us, she was incredibly welcoming, knowledgeable, patient, and genuinely interested in helping us find the right sofa for our home.
Samira took the time to understand exactly what we were looking for, answered all of our questions thoroughly, and guided us through the available options without any pressure. Her product knowledge and honest advice made the decision-making process so much easier.
Thanks to her exceptional customer service, we ended up making a purchase that we are absolutely delighted with. She made what could have been an overwhelming experience enjoyable and stress-free.
Samira is a real credit to DFS, and I would highly recommend her to anyone looking for outstanding customer service. Thank you, Samira, for going above and beyond to help us. A truly first-class experience from start to finish.
14. juni 2026
Besvarelse fra DFS Furniture - Greenwich
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Good customer service skills very pleased
Very pleased with service and well looked after.Will recommend to other's. Thank you.
14. juni 2026
Besvarelse fra DFS Furniture - Greenwich
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Nice women staff help me pick a new…
Nice women staff help me pick a new sofa and armchaira and she would very nice To talk with
6. juni 2026
Besvarelse fra DFS Furniture - Greenwich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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