Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am really happy with the customer service from a guy called Tom he helped me out with the purchase of my new sofa I highly recommend DFS to anyone that needs a new sofa. I’m over the moon and can n... Se mere
On the first day I visited the store I was greeted by advisor Karema, with a warm smile. She was helpful and very patient in listening to my request and showing me around the store. Excellent customer... Se mere
We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Q... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, Storbritannien
- +443339999777
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Karima looked after me very well she…
Karima looked after me very well she wasn't pushy and left me to have a look at the options she gave me, the sofa I originally wanted was very low but Karima showed me another sofa that I just fell in love with, she explained everything so well. She is a credit to your business. A true asset. I couldn't be more happier with overall experience and look forward to my beautiful new sofa to arrive.
27. april 2026
Besvarelse fra DFS Furniture - Greenwich
Good morning Tara,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Karima.
Kind regards,
Lia
DFS Customer Support
Friendly Staff and San Antonio Set
My mum and I came in and purchased the San Antonio sofa set. Mo, at Greenwich DFS was our sales associate and he was extremely attentive and patient. He went through all the information in detail and made us feel assured with our purchase!
Thanks once again
20. april 2026
Besvarelse fra DFS Furniture - Greenwich
Good morning Maureen,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Biggest shout out to TOM
Biggest shout out to TOM!
friendly and outgoing, honest, funny and so much more. Getting a new sofas plus someone so outgoing defo a must when you’re doing customer service! Thank you Tom, for making our experience easy!
24. april 2026
Uopfordret anmeldelse
Besvarelse fra DFS Furniture - Greenwich
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Tom in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
Good customer service and support and…
Good customer service and support and guidance from Greenwich Branch. Saturday 25th April 2026
25. april 2026
Besvarelse fra DFS Furniture - Greenwich
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
My experience was superb
My experience was superb and quick. The sale person was very polite and helpful. It makes my choice easier to come to.
25. april 2026
Besvarelse fra DFS Furniture - Greenwich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Really helpful sales person who made…
Really helpful sales person who made time to talk and show me all my options.
24. april 2026
Besvarelse fra DFS Furniture - Greenwich
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Delivery failed up to 3 times
Please, Holly M from DFS Costumer Support can you kindly contact me to sort it out my previous complaint?
No one knows who you are and I cant reach to you.
Thanks,
Order reference number F7ZP05787
18. oktober 2025
Uopfordret anmeldelse
Besvarelse fra DFS Furniture - Greenwich
Good afternoon Nat,
Thank you for bringing your concerns to our attention and we will request contact for you internally with Holly. We will be in contact tomorrow.
Kind Regards
Lia
DFS Customer Support
The lady was very helpful and patient
The lady was very helpful and patient, explained everything very well, offered us coffees, overall excellent service. Very happy.
19. april 2026
Besvarelse fra DFS Furniture - Greenwich
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Greenwich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service
6. februar 2026
Besvarelse fra DFS Furniture - Greenwich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Swift service from the staff
Swift service from the staff, helpful, informative and approachable
18. april 2026
Besvarelse fra DFS Furniture - Greenwich
Good morning Kevin,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Greenwich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Staff was very helpfull we wasn't…
Staff was very helpfull we wasn't rushed and had time to look at all the sofas untill we found one we were happy with
11. april 2026
Besvarelse fra DFS Furniture - Greenwich
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
When I walked through the door I was…
When I walked through the door I was met by Tom who asked me how I was and what can he do for me, I told him exactly what I needed, he was up to the task and showed me a few sofa, all the time having nice conversations and not forgetting why I was there, I made a decision based on his help and advise
18. april 2026
Besvarelse fra DFS Furniture - Greenwich
Good Afternoon,
Thank you for taking the time to leave us a 5* review. We’re happy that Tom met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Tom was extremely helpful and friendly
Tom was extremely helpful and friendly. We told him everything we were looking for and he knew exactly how to help! Was a wonderful experience.
17. april 2026
Besvarelse fra DFS Furniture - Greenwich
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
plesant staff
16. april 2026
Besvarelse fra DFS Furniture - Greenwich
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Shaz was super helpful and friendly
Shaz was super helpful took us around the shop showing what sofas would be fitting for mums home
Explained everything.
Did not rush us at all .very helpful .no pressure at all in fact surprisingly non pushy . Wanted them to make sure it was OK for them
Took us through all the options Explained everything .
Lovely coffee lovely person .
15. april 2026
Besvarelse fra DFS Furniture - Greenwich
Good morning,
We're really grateful you shared this amazing 5* review. We are glad to hear that Shaz helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
I visited the DFS Greenwich…
I visited the DFS Greenwich Penningsular store in Bugsby way Charlton yesterday, and I was genuinely impressed by the overall experience. From the moment I walked in, the store was welcoming, well-organized, and easy to navigate. The product range was extensive, with clear displays and helpful signage that made it simple to compare options.
What stood out most was the exceptional customer service. Mo, the customer service assistant who helped me place my order, went above and beyond to ensure everything went smoothly. Mo was patient, attentive, and knowledgeable, answering all of my questions with clarity and courtesy. The ordering process was seamless, and Mo guided me step-by-step to complete my purchase successfully. I appreciated the proactive check-ins and the willingness to accommodate my preferences, including confirming delivery details and ensuring I understood the post-purchase care for my items.
Overall, it was a highly positive experience. If you’re visiting DFS Greenwich Penningsular store in Bugsby Way Charlton and need reliable, friendly assistance, look for Mo—he’ll make sure your order is handled efficiently and professionally.
13. april 2026
Uopfordret anmeldelse
Besvarelse fra DFS Furniture - Greenwich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Besvarelse fra DFS Furniture - Greenwich
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Staff were helpfull.
13. april 2026
Besvarelse fra DFS Furniture - Greenwich
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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