DFS Furniture - Gateshead Anmeldelser 

10.146
TrustScore 5 ud af 5

4,9

metro retail park metro retail park, NE11 9XS Gateshead, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We called into DFS just to browse at sofas, not intending to purchase that day. We were approached by Rachel who was very friendly making us feel relaxed, she was knowledgeable about the product. She... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Shell from the Gateshead branch was welcoming and helpful the second we stepped through the front door. Her helpfulness and expertise made the process so simple in us purchasing our dream sofa.

Bedømt til 5 ud af 5 stjerner

Sales staff very helpful and no pressure or pushy tactics. A laid back experience which I prefer when buying something. I'm rubbish with people's names but the young lass that sorted us out was fanta... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Greeted by friendly staff upon entering the store but didn't feel 'ambushed'. The lovely Emma dealt with us and was so smiley and helpful. A really pleasant experience.


Virksomhedsoplysninger

  1. Møbelforretning
  2. Møbeltilbehør
  3. Butik med udstyr til hjemmet
  4. Dagligstuemøbelbutik
  5. Sofabutik
  6. Møbelpolstringsbutik

Skrevet af virksomheden

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Skrevet af virksomheden


Kontaktoplysninger

  • metro retail park metro retail park, NE11 9XS, Gateshead, Storbritannien

  • 0333 999 9757

4,9

Fremragende

TrustScore 5 ud af 5

10 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(10.146)

93.171 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I received excellent customer service…

I received excellent customer service throughout my visit. I was given plenty of time to browse without feeling pressured, which made the experience very comfortable. Everything was clearly explained, and my order was confirmed carefully to ensure it was exactly right for me. The staff were friendly, attentive, and genuinely focused on providing a positive customer experience. I left feeling valued and very satisfied with the service I received

5. juli 2026
DFS Furniture - Gateshead-logo

Besvarelse fra DFS Furniture - Gateshead

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Lovely staff

5. juli 2026
DFS Furniture - Gateshead-logo

Besvarelse fra DFS Furniture - Gateshead

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Professional Service

Professional, friendly salesperson who took time to ensure we understand the purchase terms and conditions. Made it all easy.

5. juli 2026
DFS Furniture - Gateshead-logo

Besvarelse fra DFS Furniture - Gateshead

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Effortless

Just put a deposit down, really pleased with the service. Nicola was very knowledgeable and helpful. Really looking forward to it arriving.

5. juli 2026
DFS Furniture - Gateshead-logo

Besvarelse fra DFS Furniture - Gateshead

Good Morning,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Nicola.

Kind Regards,

Jordan
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Excellent STAFF

Staff very helpful, polite and friendly - all my needs were tended to in a professional manner
Found a sofa that I can actually sit on and my feet touch the floor - so happy days
Thank you DFS you do not know how much it means to mean to be able to sit in comfort
I look forward to my delivery

5. juli 2026
DFS Furniture - Gateshead-logo

Besvarelse fra DFS Furniture - Gateshead

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Michelle from the Newcastle metro centre was brilliant 👏 👏 👏 👏

Michelle from Newcastle metro centre was brilliant, also nice to get saleswoman with a sense of humour, my wife has bad anxiety but Michelle sorted that out, pat on her back needed

4. juli 2026
DFS Furniture - Gateshead-logo

Besvarelse fra DFS Furniture - Gateshead

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

DFS Consultant knew the product/sofa…

DFS Consultant knew the product/sofa well when asked about dimensions etc. While we were probably quite an easy sell, her overall demeanour made the experience simple and stress free. Listened to what we wanted and needed having two toddlers to consider.

4. juli 2026
DFS Furniture - Gateshead-logo

Besvarelse fra DFS Furniture - Gateshead

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Lovely staff

Lovely staff, very informative, great choice of styles and colours .
Purchased my new sofa today estimated delivery 12 weeks which is great thank you DFS.

4. juli 2026
DFS Furniture - Gateshead-logo

Besvarelse fra DFS Furniture - Gateshead

Hello,

Thank you for your lovely feedback.

Kind regards
Holly M
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Customer experience

Give lots of info to me explained to me very clearly and re checked by another staff member

4. juli 2026
DFS Furniture - Gateshead-logo

Besvarelse fra DFS Furniture - Gateshead

Hello,

Thank you for sharing your great feedback with us.

Kind regards,
Holly M
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

A smile good conversation

A smile good conversation, knowledge and smooth sale.

4. juli 2026
DFS Furniture - Gateshead-logo

Besvarelse fra DFS Furniture - Gateshead

Hello Neil,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Good show room with plenty of choice

Good show room with plenty of choice. Plenty of sales people on hand but not pushy! Very helpful and good explanation of services and finance deals on offer. Pamela was our sales person and she was fantastic.

2. juli 2026
DFS Furniture - Gateshead-logo

Besvarelse fra DFS Furniture - Gateshead

Hello Vicki,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Great Experience

Our sales person Zak was brilliant - not pushy, listened and helped us throughout. Plus the sofa was just the right price and style we were looking for.

1. juli 2026
DFS Furniture - Gateshead-logo

Besvarelse fra DFS Furniture - Gateshead

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Fantastic shop and staff

Fantastic shop well displayed, lovely caring staff at hand to assist when needed.

Nic who helped us was great, well spoken, friendly and great welcoming attitude who assisted us with what we needed and much more. Provided great care and information that we wouldn’t have considered.

1. juli 2026
DFS Furniture - Gateshead-logo

Besvarelse fra DFS Furniture - Gateshead

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Always good advise explant

Always good advise , helpful don't feel pushed in to anything, great customer service, purchase many sofas at dfs would not go anywhere else

1. juli 2026
DFS Furniture - Gateshead-logo

Besvarelse fra DFS Furniture - Gateshead

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Excellent service

The staff in DFS Gateshead are all very attentive and friendly, letting us have a look but can answer any questions when it came to ordering we were talked through everything. Excellent shopping experience thank you.

1. juli 2026
DFS Furniture - Gateshead-logo

Besvarelse fra DFS Furniture - Gateshead

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Bedømt til 4 ud af 5 stjerner

Furniture in this store is beautiful

Furniture in this store is beautiful, high quality, and loads of choice. The lady who placed my order was called Nicola. She was very patient, professional, knowledgeable, polite, and a genuinely lovely lady. No heavy sales talk and thanks so much for a wonderful experience.

30. juni 2026
DFS Furniture - Gateshead-logo

Besvarelse fra DFS Furniture - Gateshead

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Excellent service from Staff and Manager

I bought a chair that was ex show room. The staff were so good, the Manager even carried the chair with one of his staff to the car for us
I would definitely recommend the Gateshead metro centre store

29. juni 2026
DFS Furniture - Gateshead-logo

Besvarelse fra DFS Furniture - Gateshead

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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