DFS Furniture - Farnborough Anmeldelser 

5.148
TrustScore 5 ud af 5

4,9

Solartron Road, Unit 1, GU14 7QJ Farnborough, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

John was friendly, honest and very knowledgeable. He was patient and took time to understand the fabric we needed. He explained everything clearly, carefully and thoroughly. His warm and characterful... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

This was my second visit to the store to finalise my selection of sofa. The gentleman who served us today was very polite and best at explaining everything we needed to know. He was very helpful from... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ben introduced himself in a friendly manner, he told us to call him if we needed any help or had any questions, he wasn't pushy which myself and my husband liked. We were left to browse at our leisure... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

John at the Farnborough DFS store was extremely helpful, knowledgeable and kind. He made choosing our sofas easy by showing us quality options with quick delivery times. We’re very happy with our choi... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Møbelforretning
  2. Møbeltilbehør
  3. Butik med udstyr til hjemmet
  4. Dagligstuemøbelbutik
  5. Sofabutik
  6. Møbelpolstringsbutik

Skrevet af virksomheden

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Skrevet af virksomheden


Kontaktoplysninger

  • Solartron Road, Unit 1, GU14 7QJ, Farnborough, Storbritannien

  • 0333 999 9815

4,9

Fremragende

TrustScore 5 ud af 5

5 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(5.148)

97.414 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Helpful

Quick, easy and helpful from the moment we walked in

14. juni 2026
DFS Furniture - Farnborough-logo

Besvarelse fra DFS Furniture - Farnborough

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Great experience today

Great experience today, really helpful advice and someone always at hand to help. Found what we wanted and the very lovely Ben helped us through the purchase process quick and easy. Really happy with the service and help we received. All staff were friendly and knowledgeable

13. juni 2026
DFS Furniture - Farnborough-logo

Besvarelse fra DFS Furniture - Farnborough

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Staff member Ben was exceptional

Staff member Ben was exceptional

13. juni 2026
DFS Furniture - Farnborough-logo

Besvarelse fra DFS Furniture - Farnborough

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Outstanding service

Given time to decide, excellent knowledge of product, all explained clearly.

12. juni 2026
DFS Furniture - Farnborough-logo

Besvarelse fra DFS Furniture - Farnborough

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Knowledgeable

Knowledgeable, friendly and most of all helpful

12. juni 2026
DFS Furniture - Farnborough-logo

Besvarelse fra DFS Furniture - Farnborough

Hello Ian,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Excellent experience buying our first…

Excellent experience buying our first couch. Having never bought a house John who helped us at the DFS in Farnborough took the time to explain our options and really made us feel comfortable choosing DFS. Overall very happy with our choice

11. juni 2026
DFS Furniture - Farnborough-logo

Besvarelse fra DFS Furniture - Farnborough

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Competent

Competent, professional and very pleasant.

11. juni 2026
DFS Furniture - Farnborough-logo

Besvarelse fra DFS Furniture - Farnborough

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Very helpful and pleasant sales…

Very helpful and pleasant sales women,everything explained and doubled checked.

11. juni 2026
DFS Furniture - Farnborough-logo

Besvarelse fra DFS Furniture - Farnborough

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

DFS - Farnborough

Sonia, at DFS Farnborough, was very welcoming. She was polite and allowed us to view sofas in our own time. She checked in a few times and was on hand to answer questions. She was very polite and helped us with the purchase. Overall a nice and relaxed visit and purchase. I would definitely recommend both this store and Sonia if you are looking to buy a sofa.

11. juni 2026
DFS Furniture - Farnborough-logo

Besvarelse fra DFS Furniture - Farnborough

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sonia met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

The lady who seved us was lovely and…

The lady who seved us was lovely and very helpful made the whole experiance effortless

10. juni 2026
DFS Furniture - Farnborough-logo

Besvarelse fra DFS Furniture - Farnborough

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Exceptional customer service

I wanted to share the exceptional experience my partner, my dad, and I had at your store over the weekend of 6th–7th June.
We visited on Saturday to test a shortlisted sofa, and Billy greeted us with fantastic assistance, clearly explaining the features without any pressure. We returned on Sunday to purchase, and even though Billy was busy with another customer, he politely acknowledged us without interrupting his service. Shortly after, the store manager proactively approached us to let us know Billy would be right with us.
This "customer-first" approach is incredibly rare these days. Retail staff can often be pushy or intrusive, but the team here got the balance perfectly right. When Billy joined us, he guided us through the entire buying process step-by-step with immense patience, professionalism, and a calm, respectful manner.
Thank you to Billy and the management team for making this such a pleasant, stress-free buying experience. They are a credit to DFS!

7. juni 2026
DFS Furniture - Farnborough-logo

Besvarelse fra DFS Furniture - Farnborough

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Awesome service

Ben the advisor at Farnborough was absolutely brilliant 🤩 he helped us to make sure we were well informed about our recent purchase. He was extremely knowledgeable, supportive and helpful. He gets a highly recommended and professional rating really good 6 stars ✨ Thank you so much…

8. juni 2026
DFS Furniture - Farnborough-logo

Besvarelse fra DFS Furniture - Farnborough

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Great service in Store but not so good from Head Office

Billy was incredibly helpful and despite me changing my mind constantly, never lost patience with me. The process of ordering was quick and easy.

As a follow on to this, unfortunately head office have been less than helpful. It seems they are in direct competition with the stores and are only willing to give good customer service if you order directly through them.

9. juni 2026
DFS Furniture - Farnborough-logo

Besvarelse fra DFS Furniture - Farnborough

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Very helpful and friendly everything…

Very helpful and friendly everything was explained properly excellent service.

7. juni 2026
DFS Furniture - Farnborough-logo

Besvarelse fra DFS Furniture - Farnborough

Hello Jeremy,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Service was amazing!

Service was amazing!!
From the moment I stepped in, from the moment I left!
Thank you to Billy, absolute amazing member of staff.

8. juni 2026
DFS Furniture - Farnborough-logo

Besvarelse fra DFS Furniture - Farnborough

Hello Jake,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Very helpful made the whole experience…

Very helpful made the whole experience easy with no problems.

8. juni 2026
DFS Furniture - Farnborough-logo

Besvarelse fra DFS Furniture - Farnborough

Hello Graham,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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