From the moment l entered the shop, the introduction was warm & welcoming. I was given an opportunity to browse freely & was not made to feel as if l was intruding when l proceeded to ask my numerous... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I visited DFS Enfield near to closing time on a Sunday. The customer service was very welcoming and exceptional. Molly her colleague stayed over an hour and half later to make sure our sale went throu... Se mere
Virksomheden har svaret
We were fortunate to gain the obvious experience and knowledge and exceptional customer service of Lisa this afternoon. Everything was explained clearly and there was no hard sell, there didn't ne... Se mere
Virksomheden har svaret
Lisa was really helpful and a lovely person helped us from start to finish and we got exactly what we was looking for and within our budget. Lisa made the experience feel like we was chatting to a fr... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Great Cambridge Road, EN1 1UJ, London, Storbritannien
- 0333 999 9783
4,9
Fremragende
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I visited DFS Enfield near to closing…
I visited DFS Enfield near to closing time on a Sunday. The customer service was very welcoming and exceptional. Molly her colleague stayed over an hour and half later to make sure our sale went through. The Manager supported the process to go ahead after closing time. We were treated with utmost personalised care. Waiting for delivery!!!
2. august 2026
Besvarelse fra DFS Furniture - Enfield
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great Customer service - Snehal
Snehal made the experience less stressful by explaining everything clearly, gave us all the information and was very friendly! Supported us when we had to make a change to our booking which isn’t always easy, we appreciate his customer service. Thank you Snehal!
2. august 2026
Besvarelse fra DFS Furniture - Enfield
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Enfield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Easy and very helpful
Easy and very helpful. Were allowed to think about our choice were not under any pressure to buy and helpful when we had questions
2. august 2026
Besvarelse fra DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Good customer service but waiting time…
Good customer service but waiting time is not comfortable
1. august 2026
Besvarelse fra DFS Furniture - Enfield
Good Morning,
Thank you so much for sharing your feedback with us, it's much appreciated! We can’t wait for you to receive your new furniture and I can assure you it’ll be worth the wait
Kind regards,
Jordan
DFS Central Customer Support
As first time buyers of a new home &…
As first time buyers of a new home & therefore the first sofa we brought, the staff member who worked with us was so helpful and accommodating! Would defo reccomend DFS
1. august 2026
Besvarelse fra DFS Furniture - Enfield
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
I had a lovely experience with the sale representative.
I had a lovely experience with the sale assistant. She had a full knowledge of the products and the needs of the customer.
She explained and showed us the different types of furnitures and the different selections.
She was friendly, helpful and full knowledge.
I had a 100% customer satisfaction.
Thank you.
1. august 2026
Besvarelse fra DFS Furniture - Enfield
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Good instore service and large shop…
Good instore service and large shop with sofas well displayed
1. august 2026
Besvarelse fra DFS Furniture - Enfield
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service from DFC I…
Excellent customer service from DFC I was served by a very nice gentleman called Hassan, who was extremely friendly, honest and helpful.
I would definitely recommend DFS to anyone looking to buy nice sofas at an excellent price.
1. august 2026
Besvarelse fra DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Enfield
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Molly was so informative
Molly was so informative, helpful and friendly, not at all pushy , would definitely recommend 👌 x
31. juli 2026
Besvarelse fra DFS Furniture - Enfield
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Excellent Customer Service from Molly
My mum and I had a great experience shopping at DFS. Molly was professional, friendly, and very knowledgeable. She explained everything clearly and made the whole experience easy and enjoyable. Highly recommended!
31. juli 2026
Besvarelse fra DFS Furniture - Enfield
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great experience
The lady who helped us was super lovely and friendly And bubbly.
Gave us all the information we needed and a great deal on a new 3 piece suite we wanted for our apartment.
31. juli 2026
Besvarelse fra DFS Furniture - Enfield
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
The man who served me was very helpful…
The man who served me was very helpful and very quick to respond to my questions and give me the item I wanted
30. juli 2026
Besvarelse fra DFS Furniture - Enfield
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Besvarelse fra DFS Furniture - Enfield
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent customer service
The lady who was my sales person, her name was Ice she was really amazing. Excellent customer service for me went above and beyond.. wasn’t rushed I took my time making sure I chose the right sofa which I did. Extremely friendly, very knowledgeable great asset to your company.
28. juli 2026
Besvarelse fra DFS Furniture - Enfield
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Lisa was really helpful and a lovely person
Lisa was really helpful and a lovely person helped us from start to finish and we got exactly what we was looking for and within our budget. Lisa made the experience feel like we was chatting to a friend rather than someone just trying to push a sale.
29. juli 2026
Besvarelse fra DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Besvarelse fra DFS Furniture - Enfield
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Thank you Hassan for your help
Thank you Hassan for your help. Excellent customer service! Hassan took his time and explained the details and specs thoroughly.
28. juli 2026
Besvarelse fra DFS Furniture - Enfield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Excellent .
We received excellent customer service from
Hassan. He was most helpful and patience. Also Rachel at customer service was friendly and polite.
28. juli 2026
Besvarelse fra DFS Furniture - Enfield
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.