We were greeted by George on arrival at the Edinburgh store. After a quick chat we were shown all our options in our price bracket. George was great, customer service without feeling pressured into a... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The assistant was very friendly without being pushy. She showed me a range of options similar to my first choice for comparison. Once I had made my choice she gave me lots of time to decide on sizes a... Se mere
Virksomheden har svaret
Overall excellent service. Explained to staff member what we were looking for, George Henderson showed us exactly what we were looking to purchase, explained everything about colour, sizes etc. no pr... Se mere
Virksomheden har svaret
Warm greeting on entering premises. Lovely and clean and set out easily to walk round. Plenty of choice. Ewan was very helpful and knowledgeable, loved he left us alone to take our time, but seemed... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
A1, Milton Link, EH15 3QH, Edinburgh, Storbritannien
- 0333 999 9793
4,9
Fremragende
10 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
George asked how we were doing and…
George asked how we were doing and offered all the help available. Great asset and very knowledgeable and professional with a friendly approach. Made our buying alot easier and smooth
24. juli 2026
Besvarelse fra DFS Furniture - Edinburgh
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with George.
Kind Regards,
Jordan
DFS Customer Support
Excellent service and fully satisfied.
I am absolutely delighted with the service. Everything went smoothly, and the staff were incredibly helpful and friendly. I highly recommend them.
24. juli 2026
Besvarelse fra DFS Furniture - Edinburgh
Hello,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Great customer service.
24. juli 2026
Besvarelse fra DFS Furniture - Edinburgh
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Very friendly staff
23. juli 2026
Besvarelse fra DFS Furniture - Edinburgh
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Sofas lovely and staff amazing!
The sofas in the store are fabulous. Staff amazing! They were just so helpful and easy to deal with.
Neil, Caitlin & George there to help and assist every step of the way without being pushy.
23. juli 2026
Besvarelse fra DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Zara was lovely
Zara was lovely, very friendly and professional. We had already decided on our sofa prior to going the the store but Zara provided a lot of useful information on the ongoing maintenance of our soafs.
22. juli 2026
Besvarelse fra DFS Furniture - Edinburgh
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Super friendly staff
Super friendly staff, very knowledgeable and informative…and patient.
22. juli 2026
Besvarelse fra DFS Furniture - Edinburgh
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Edinburgh
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Amazing and friendly staff
Amazing and friendly staff. Exceptionally well informed on their range of couches. Very patient and welcoming. Would highly recommend.
21. juli 2026
Besvarelse fra DFS Furniture - Edinburgh
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The lady was very friendly
The lady was very friendly, accommodating and professional, very good
30. juni 2026
Besvarelse fra DFS Furniture - Edinburgh
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Edinburgh
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Edinburgh
Hello Aurimas,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Fabulous 💕
Karina was fabulous 💕 Very informative with excellent customer service skills. Thank you Karina 💕
20. juli 2026
Besvarelse fra DFS Furniture - Edinburgh
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Staff very helpful plenty of space to…
Staff very helpful plenty of space to walk around showroom
19. juli 2026
Besvarelse fra DFS Furniture - Edinburgh
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Only went for a look
Only went for a look. Hubby saw latest suite and we have bought it! Nothing was a problem with Farooq. Explained what we had and we were only looking for a change, took us to see a few but settled on the 2nd one. Great customer service. Answered all questions we had!
19. juli 2026
Besvarelse fra DFS Furniture - Edinburgh
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Farooq met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Ashish
Ashish, the person in the shop who helped us, was very helpful. He gave us space but was on hand for any questions we had then advised us well throughout the buying process.
18. juli 2026
Besvarelse fra DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Sofa buying
Thoroughly enjoyable experience. Kaitlan introduced herself as we entered the store, left us to look around the showroom and only approached us when we wished some information. She was extremely knowledgeable and gave us a first class service
18. juli 2026
Besvarelse fra DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Besvarelse fra DFS Furniture - Edinburgh
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Great Experience
Really nice staff, very knowledgeable. Guided us through the choices and purchase without being pushy
16. juli 2026
Besvarelse fra DFS Furniture - Edinburgh
Hello Alex,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
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