This is the second sofa we have purchased from DFS, Tracey sold us our first sofa 3 years ago and remembered us! The team are super friendly , knowledgeable and provide a very personable servic... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was met by a lady named Tracey who asked if she could help in any way, or if I was happy just browsing. I explained what I wanted and she took me straight to a sofa that fitted the bill. She was v... Se mere
Virksomheden har svaret
Welcoming but not pushy. Everything was explained, not rushed even though there were customers waiting. Made sure we were happy before completing the purchase. Excellent service.
Virksomheden har svaret
Fabulous experience, a wonderful environment to sofa-search, we were left alone to make a decision but there were plenty of staff available to help us with any questions. We had measured up in advance... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Broadwater Way, BN22 9PW, Eastbourne, Storbritannien
- 0333 999 9842
4,9
Fremragende
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Salesperson Emma was very knowledgeable…
Salesperson Emma was very knowledgeable went through everything in the purchase of our new signed
8. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Very helpful member of staff
Very helpful member of staff , very informative and patient
8. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Particulary happy with Jasons customer…
Particulary happy with Jasons customer service and interaction on the purchase
7. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello Akshaya,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Jason served me
Jason served me. He made the transaction very easy. Explained everything so I knew exactly how the finance and timeline worked. Very happy
7. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Besvarelse fra DFS Furniture - Eastbourne
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
I thought the staff were excellent
I thought the staff were excellent, just left to browse without feeling pressured in anyway. They were very informative when our decision had been made . I often do not feel relaxed when staff are working in this type of establishment. Overall enjoyed the shopping experience
6. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Suppor
Process from choosing to order of
Process from choosing to order of
Furniture quite straightforward.
Helpful & honest knowledge of products. Did not feel under pressure to buy. Full explanation of other benefits such as stain protection covering on sofa & chair.
6. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Gary was awesome
Gary was very knowledgeable and extremely helpful and seemed to know exactly what we were looking for even though we didn't do that
5. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Great service from Jason
Great service from Jason, not at all pushy, answered all of our questions. All in all a fantastic service.
5. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Matt was brilliant this morning at…
Matt was brilliant this morning at tailoring the right package for the sofas we wanted. A friendly, professional guy. A nice coffee too!
5. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Fantastic staff
Really friendly, informative, helpful sales team that listened to us and the whole experience was actually fun.
4. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Received a professional care
Jason, in Eastbourne, looked after us. He provided a professional care, answered all the questions and helped to chose the right furniture.
4. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello,
Thank you for sharing your great feedback with us.
Kind regards
Holly M
DFS Customer Support
Our sales associate Tanya at the…
Our sales associate Tanya at the Eastbourne store was great explained everything really well we were in a rush but she still accommodated to us and done everything amazingly we got the Orka sofa in silver and can’t wait for it to be delivered!
27. juni 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Very informative waited till we decided…
Very informative waited till we decided properly on colour etc
4. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Matt in DFS was wonderful
Matt in DFS was wonderful. Second time we’ve had the pleasure to meet him, this occasion was furniture for our own home. Was glad to have had him sell us our new sofas as he is such a lovely man.
26. juni 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello Sophie,
We are really grateful for your kind words and for sharing your experience in our store with Matt. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Great friendly knowledgeable service…very Happy
Great friendly knowledgeable service and if they come when said on 7 day delivery then will be very very happy. Product looks good and well built
3. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello Debbie,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
These two men turned up and had no idea…
These two men turned up and had no idea how to put tge chairs together so much so I put one together myself and helped them with the other one ..they said they had very limited training .I was happy to help but more training should be given as this wasn't there fault
24. juni 2026
Besvarelse fra DFS Furniture - Eastbourne
Good Afternoon,
Thank you for taking the time to leave your review.
I am very sorry to hear of your experience with the delivery of your chairs. Please do be assured this will be fed back to the relevant delivery teams.
If you do require any further assistance, please do pop our customer service team a call on 03339999777.
Kind regards,
Jordan
DFS Customer Care
Visit to dfs
Matt was very professional and gave us all the information we needed.
A very pleasant experience for buying our new sofas
1. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful staff great service
1. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Dette er Trustpilot
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Læs om anmeldelsesprocessen på Trustpilot.
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