DFS Furniture - Dundee Anmeldelser 

Excellent with good customer service

The lady who served us was helpful, friendly and patient. She showed us where all the recliner sofas were and explained everything to us. Very impressed with the service and the store.

The lady who served us was helpful, friendly and explained everything patiently. She showed us where to look for recliner sofas and came back regularly to see if we needed help. She was not pushy and gave us time to decide what was right for us. I would recommend this store to our friends.

Suzie was so helpful and friendly and easy to deal with.

Great, easy experience! Ellie was a fantastic help when I was instore, thank you, it made picking a couch easy

Very pleased with the service. Very informative. Good selection and good on price.

Staff were friendly , knowledgeable and gave us all the information required to allow us to make our purchase

polite friendly helpful staff in Dundee store today. Told Amy what I was looking for and right away she suggested exactly what I was after. Had my kids with me too and they enjoyed the experience trying out all the different recliners etc much to my delight!

I believe her name was Beth!
She was the perfect amount of helpful she wasn’t always there she came when needed didn’t linger didn’t push towards anything. She was the perfect amount of presence where as normally going into dfs you get hounded by people and it ruins your looking experience
She is 100/10 need more staff like her!!

Fantastic experience with Beth. Very helpful & informative.
Process was very straightforward.
5 stars 🌟

Ellie didnt make us feel pressured. She was friendly and knowledgable wirhout being overbearing which is a problem we have had in the past with sales people. Even took us outside the side door so we could see the samples in the sunlight.

Thank you Ellie!

Ellie was brilliant she made me feel really relaxed and supported me in my choice of sofa and a wee bit of encouragement I added the footstool to the order too

Warm welcome
Helpfulness

Jackson was more than helpful and patient with the indecisiveness. Jackson offered great help and advice based on how he felt we would best use the sofa and practicality.

I was made very welcome and everything was described perfectly i couldn't get any better

I. Felt really relaxed and enjoyed the conversation with your staff today

Sean was very informative without being pushy, efficient and knowledgeable.

We were met at the entrance by Shaun. My wife and myself were in for a browse. Shaun invited us to walk through the store and sit on any of the sofas in stock. He let us know that he would be available to answer any questions we had. We arrived back at the entrance to the store and made ourselves comfortable on the French connection sofa and chair. Shaun asked if he could join us to provide information on size, fabric, extras and lead times. Shaun spent 30 minutes with us taking us through all of the options, pricing, delivery and guarantees.
My wife was 90% certain about the sofa we had decided upon. She told Shaun that there was one other option in another store that we had to look at. Shaun provided directions and Invited us back when we had made a decision.
We came back to DFS and chose the sofa we been considering. We were very impressed with Shaun's approach, his willingness to spend time discussing all aspects of our purchase. Overall our experience at Dfs Dundee was overwhelmingly positive.