Tasinah was extremely knowledgeable, friendly and helpful. We visited the store with 3 sofas set in mind but ended up buying a totally different one with Tasinah’s expertise! What a truly wonderful me... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The whole process at the Derby branch was painless. All details of our purchase were explained fully and any questions we had were answered. This is the forth time we have purchased from DFS because w... Se mere
Virksomheden har svaret
Great customer service from Wayne in the Derby branch, Explained everything in great detail, he wasn’t at all pushy and we weren’t rushed into anything. We did find what we were looking for and the fr... Se mere
Virksomheden har svaret
We visited the store with 3 sofas set in mind that we wanted. Tasinah came over to help us and her knowledge and professionalism was outstanding. She went above and beyond to help us, was extremely h... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Mansfield Road, Meteor Centre, DE21 4SY, Derby, Storbritannien
- 0333 999 9818
4,9
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It was so nice from start to finish
It was so nice from start to finish. We just went in to look around and ended up shopping 😭😂🤷🏼 It was a fantastic and very helpful service so definitely will go back but first I need to save up again😂😂🤷🏼
14. juni 2026
Besvarelse fra DFS Furniture - Derby
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Derby
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Nicola was very helpful and very polite…
Nicola was very helpful and very polite
She made us comfortable and relaxed
We’ve used DFS before and also as our family as we’ve always had great service from your store would recommend any one to go there.
Thanking you very much
Mr Keith Carr
14. juni 2026
Besvarelse fra DFS Furniture - Derby
Hello Keith,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Nicola.
Kind regards,
Lia
DFS Customer Support
Very good service and was extremely…
Very good service and was extremely helpful & friendly.
13. juni 2026
Besvarelse fra DFS Furniture - Derby
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Competent
Competent, friendly and knowledgeable staff member Amy, the sofa was exactly what we were looking for.
13. juni 2026
Besvarelse fra DFS Furniture - Derby
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Friendly, Helpful sales assistants
Friendly, helpful sales assistants especially Tassina and Nicky
13. juni 2026
Besvarelse fra DFS Furniture - Derby
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great experience
Extremely helpful, knowlegeable,, made us feel at ease, helped pick a suite to meet our needs and budget
13. juni 2026
Besvarelse fra DFS Furniture - Derby
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great service & knowledgeable staff,
Great service & knowledgeable staff,
Everything explained.
12. juni 2026
Besvarelse fra DFS Furniture - Derby
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Incredible staff
Amy was brilliant with helping us pick out a sofa. The whole experience from start to finish was easy, efficient and very pleasant.
12. juni 2026
Besvarelse fra DFS Furniture - Derby
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Quick service and respondibe
11. juni 2026
Besvarelse fra DFS Furniture - Derby
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
The lady that served us was so helpful…
The lady that served us was so helpful I was allowed to take a swatch colour that made it so much easier to match up
11. juni 2026
Besvarelse fra DFS Furniture - Derby
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
A really positive experience
A really positive experience at the Derby store, Wayne was really knowledgeable and helpful. Hopefully the sofa is as good as the service when it is delivered.
10. juni 2026
Besvarelse fra DFS Furniture - Derby
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Very friendly and helpful service
Very friendly and helpful service. All options for the selected furniture were clearly explained. We did not feel under any pressure.
9. juni 2026
Besvarelse fra DFS Furniture - Derby
Hello Paul,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
When we came in the store today 9/06/26…
When we came in the store today 9/06/26 we was greeted by a very helpful lady , we did know what we wanted , all through the sale both myself and husband felt relaxed , we was offered refreshments and we was explained everything before purchasing our dream settee and snuggle chair thank you .
9. juni 2026
Besvarelse fra DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Super helpful
They kept in contact and made sure I was happy with everything. They kept me in the loop with the process, really helpful and made the process less stressful!
1. juni 2026
Besvarelse fra DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Besvarelse fra DFS Furniture - Derby
Good Morning,
Thanks for the 5 stars It's much appreciated
Kind Regards,
Lorraine A
DFS Central Customer Support
Very helpful and knowledgeable
Very helpful and knowledgeable. Easy and hassle free.
Very friendly and chatty.
7. juni 2026
Besvarelse fra DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Amazing experience
Amazing experience
, spoilt for choice and able to actually decide for 2 reception rooms on the same day. Never been to dfs and definitely satisfied
7. juni 2026
Besvarelse fra DFS Furniture - Derby
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Wayne was very helpful and polite
Wayne was very helpful and polite, not pushy, as this can be off putting
7. juni 2026
Besvarelse fra DFS Furniture - Derby
Hello Julie,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great experience
Wayne was very friendly, knowledgeable and helpful, enabling us to make the best decision for us.
6. juni 2026
Besvarelse fra DFS Furniture - Derby
Hello Paul,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
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