Website is easy to use. Plenty of choice. You can mark as favourites and go back instead of going backwards and forwards. Applied for credit and was sorted in less than 5 minutes. Furniture is always... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was dealt with efficiently and politely but have found it difficult to make a payment my bank says the funds are ther but haven't been taken
Virksomheden har svaret
We were lucky enough to speak to a young man called Connor who was very helpful and dealt with our queries Thank you very much
Virksomheden har svaret
So easy and quick to place an order. Quickly approved. Delivery time given was quick.. though this has changed which is frustrating. Just because I can't wait to have my new sofa.
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Darlington Retail Park, Yarm Road, DL1 4PU, Darlington, Storbritannien
- 0333 999 9759
3,7
Middel
38 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This was the 1st time I've dealt with…
This was the 1st time I've dealt with DFS and spoke to a customer service representative in Darlington who, was extremely pleasant and very helpful. I ordered a sofabed and recliner chair and it was a pleasure dealing with this person
10. februar 2023
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
I wouldn’t even give them 1 star…awful…
I wouldn’t even give them 1 star…awful customer care. Every time we chase for an update you get fobbed off with the usual excuse that the store have got to call you..which takes 3 days and they never call. We’ve been waiting for 2 weeks for them to ‘update’ their system!! We’ve been promised numerous call backs with updates and they just don’t bother. Really wouldn’t recommend, save your money and go somewhere else..you might actually get your sofa then..or a phone call back as promised!!
1. januar 2023
Uopfordret anmeldelse
Besvarelse fra DFS Furniture - Darlington
Good Afternoon,
This is very disappointing and we apologise for any inconvenience caused.
Unfortunately as no order reference number has been provided we are unable to locate your specific details. However, if you would like to contact our Customer Service Team at Head Office on 0333 9999777, they will certainly look into this for you.
Many thanks,
Lauren Siviter
DFS Head Office Customer Service
Tel: 0333 9999777
Very helpful
Very helpful. Ordered over the phone, guided me through the guarantee and was very well mannered and polite.
9. november 2022
Completely quick and great service
18. september 2022
Excellent service from the member of…
Excellent service from the member of staff (April). She was very informative and professional.
19. juni 2022
Fantastic 🌟 🌟 🌟
23. februar 2022
VALUE FOR MONEY
17. februar 2022
Amazing
We have been kept up to date with the progress and there was plenty of choices.
31. januar 2022
Very good service quick and efficient…
Very good service quick and efficient also knowledgeable salesperson
9. september 2021
Easy transaction and good follow up…
Easy transaction and good follow up communication
3. september 2021
Great service and communication
28. juli 2021
Great experience
12. juni 2021
Great customer experience start to…
Great customer experience start to finish. Sean (from the uk) was very helpful easy to understand and took time explaining everything in detail. Could not say one thing to fault the service provider. Working from home is not easy but sean did a perfect job on delivering a top quality service
29. januar 2021
Really helpful sales team on the…
Really helpful sales team on the telephone. Whole service was really polite, helpful and efficient. Thanks!
14. december 2020
Dette er Trustpilot
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