After seeing a sofa on the website me and my husband loved we tried to purchase from online but the website kept crashing so we decided to go into our nearest branch cheltenham to take a look at it in... Se mere
Virksomheden har svaret
Lokation
Skift lokationGALLAGHER RETAIL PARK GALLAGHER RETAIL PARK, GL51 9RR Cheltenham, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We wanted a new recliner sofa and had seen something we liked on the DFS website. We went to our local store to check it suitability but decide to buy a different sofa! Carrie, in the Cheltenham, sto... Se mere
Virksomheden har svaret
Friendly and knowledgeable staff. Able to answer all questions needed. Talked through the process in understandable way. Allow you to shop without being pressured to buy.
Virksomheden har svaret
Sam was incredibly helpful, he explained the sliding sofas thoroughly and I decided they were not what I wanted. His aftershave smelt amazing, he was polite and patient. He showed me around and I fel... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
GALLAGHER RETAIL PARK GALLAGHER RETAIL PARK, GL51 9RR, Cheltenham, Storbritannien
- 0333 999 9758
4,9
Fremragende
3 t anmeldelser
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Besvarelse fra DFS Furniture - Cheltenham
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Lovely lady assistant
Lovely lady assistant, very helpful and explained everything fully
13. april 2026
Besvarelse fra DFS Furniture - Cheltenham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Cheltenham
What a fantastic review, thank you so much for taking the time to write this 😊 have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Lovely cup of coffee.
Very helpful gentleman, explained about the chair I was buying. So impressed with the range of DFS furniture. First time I have ever walked into first shop I came to and first chair I looked at. and
Brilliant.
12. april 2026
Besvarelse fra DFS Furniture - Cheltenham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent customer service
13. april 2026
Besvarelse fra DFS Furniture - Cheltenham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Happy Bunnies!
We were allowed to browse without hindrance and easily found a sales representative when ready to purchase. Carrie was very helpful and patient and there was no sense of being rushed despite the fact that the showroom was quite busy. It was an altogether unstressful process and we were provided with all our options in a straightforward way. Thank you DFS!
6. april 2026
Besvarelse fra DFS Furniture - Cheltenham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Besvarelse fra DFS Furniture - Cheltenham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Purchased a new sofa
Whilst actual process felt very slow, staff were attentive, knowledgeable and helpful
12. april 2026
Besvarelse fra DFS Furniture - Cheltenham
Good morning Gail,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Superbly helpful and knowledgeable
Very knowledgeable. Approachable gave excellent sofa care guidance. Really knew his stuff and friendly.
12. april 2026
Besvarelse fra DFS Furniture - Cheltenham
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
5 star service from start to finish! Carrie = Superstar
We went in to browse and ended up buying a new sofa :D We spent the best part of 45 minutes with a member or staff at the Cheltenham store called Carrie who was nothing short of amazing! Carrie was so knowledgeable, kind and excelled in every single aspect. We felt like royalty buying a new sofa! :)
Carrie made us aware that in fact it’s only been 2 months since starting her position and I thought the complete opposite, her attitude and skills talking to customers you would think Carrie had been there for years!
Fantastic start to the weekend. Can’t wait for the next 11 weeks to fly by and sit on our new sofa!
11. april 2026
Besvarelse fra DFS Furniture - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Friendly and knowledgeable …
We were served by Carrie who was extremely friendly and took time to understand our requirements, despite only being in the job for a month Carrie knew the products and options well and was able to advise on our decisions.
11. april 2026
Besvarelse fra DFS Furniture - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Cheltenham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Lovely staff
Lovely staff, helpful and knowledgeable, got our sofa ordered quickly and efficiently
11. april 2026
Besvarelse fra DFS Furniture - Cheltenham
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Cheltenham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Very helpful friendly staff everything…
Very helpful friendly staff everything explained vlearly
11. april 2026
Besvarelse fra DFS Furniture - Cheltenham
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Cheltenham
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
It was a very pleasant experience
It was a very pleasant experience. Every thing was explained to me by the lovely lady who dealt with me.
8. april 2026
Besvarelse fra DFS Furniture - Cheltenham
Good morning Kathy,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Friendly and knowledgeable staff who…
Friendly and knowledgeable staff who provided a great service.
6. april 2026
Besvarelse fra DFS Furniture - Cheltenham
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Very very helpful
Very very helpful, helped us find exactly what we were looking at for our new home
7. april 2026
Besvarelse fra DFS Furniture - Cheltenham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Very good service.
31. marts 2026
Besvarelse fra DFS Furniture - Cheltenham
Good afternoon,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
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