We wanted a new recliner sofa and had seen something we liked on the DFS website. We went to our local store to check it suitability but decide to buy a different sofa! Carrie, in the Cheltenham, sto... Se mere
Virksomheden har svaret
Lokation
Skift lokationGALLAGHER RETAIL PARK GALLAGHER RETAIL PARK, GL51 9RR Cheltenham, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Friendly and knowledgeable staff. Able to answer all questions needed. Talked through the process in understandable way. Allow you to shop without being pressured to buy.
Virksomheden har svaret
Sam was incredibly helpful, he explained the sliding sofas thoroughly and I decided they were not what I wanted. His aftershave smelt amazing, he was polite and patient. He showed me around and I fel... Se mere
Virksomheden har svaret
Although we knew exactly what we wanted, Sam, the customer advisor, was really helpful, and came to discuss everything with us. Being very satisfied with all the relevant information we placed our ord... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
GALLAGHER RETAIL PARK GALLAGHER RETAIL PARK, GL51 9RR, Cheltenham, Storbritannien
- 0333 999 9758
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Staff really helpful
The lady who served us was really friendly and nothing was too much trouble. She made allowances for my disabled husband and overall made our sofa buying experience very relaxed and informative.
13. juni 2026
Besvarelse fra DFS Furniture - Cheltenham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Besvarelse fra DFS Furniture - Cheltenham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sam in the Cheltenham store was so…
Sam in the Cheltenham store was so helpful. Answered any questions we had and got us lovely sofa for a great price. Would highly recommend speaking to him.
11. juni 2026
Besvarelse fra DFS Furniture - Cheltenham
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Cheltenham
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Cheltenham
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Absolutely thrilled with my visit to…
Absolutely thrilled with my visit to DFS. The customer service was top-notch and made a potentially stressful decision so much fun. Everything was explained clearly, and I feel confident in my choice. Counting down the days until our new sofa arrives!! thank you to the amazing team
1. juni 2026
Besvarelse fra DFS Furniture - Cheltenham
Hello Taylor,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Excellent service at Cheltenham
We had visited before for a look and returned a few days later for the purchase. The store staff remembered us and we made our purchase without any hassle. Sadly I did not notice our member of staff's name, but I can highly recommend her as she listened to our needs.
8. juni 2026
Besvarelse fra DFS Furniture - Cheltenham
Hello Julie,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Fantastic experience buying a sofa
I purchased a sofa today. I already had an idea of what I wanted. We had a gentleman approach us about what we were looking for. He was fantastic start to finish. He wasnt to pushy which is what would have put me off as I already pretty much knew what I wanted. Great experience all round. I dont remember his name but I purchased a Ravina Sofa at 1.15pm on 7th June in Cheltenham so that should narrow it down.
7. juni 2026
Besvarelse fra DFS Furniture - Cheltenham
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Besvarelse fra DFS Furniture - Cheltenham
Hello Wendy,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
It was a pleasant experience and very…
It was a pleasant experience and very friendly and the staff were happy to help.
30. maj 2026
Besvarelse fra DFS Furniture - Cheltenham
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Micheal from DFS Gallagher retail park…
Micheal from DFS Gallagher retail park served us today
Excellent service explained every thing perfectly finance care of product etc
Brought sofa very pleasant experience
4. juni 2026
Besvarelse fra DFS Furniture - Cheltenham
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Easy to order
Easy to order. Staff very helpful. Liked the fact someone double checks the order to make sure its correct.
4. juni 2026
Besvarelse fra DFS Furniture - Cheltenham
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Sam was great
Sam was great, very knowledgeable and explained all the different options and demonstrated what they would look like.
1. juni 2026
Besvarelse fra DFS Furniture - Cheltenham
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Cheltenham
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Great service today and very helpful on…
Great service today and very helpful on the sofa I bought. Thank you
31. maj 2026
Besvarelse fra DFS Furniture - Cheltenham
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service by Layla in store
Excellent service by Layla in store! Quick and efficient and all questions answered. Highly recommend!
31. maj 2026
Besvarelse fra DFS Furniture - Cheltenham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Cheltenham
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Excellent Customer Service and Quality Furniture
Very pleased with the customer service I received when purchasing my new sofa. The staff were very helpful and made the whole process easy and stress-free. I walked in with a sofa in mind and completed my purchase within 20 minutes. The price was reasonable, and I would definitely recommend DFS not only for their top-quality furniture, but also for their excellent customer service.
22. maj 2026
Besvarelse fra DFS Furniture - Cheltenham
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Cheltenham
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Great customer service, not too pushy but explained all optional extras really well. Answered any questions we had and discussed the different payment options clearly. Thank you
24. maj 2026
Besvarelse fra DFS Furniture - Cheltenham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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