We went to DFS Doncaster branch and was warmly received by Helena. She introduced herself and gave us a brief introduction of where different types of sofa located. When we found the sofa we wanted,... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The salesperson was very courteous, very knowledgeable and very patient with us as we looked at over twenty sofas before finally settling on one to purchase. All the stages of the paperwork were expla... Se mere
Virksomheden har svaret
We love our sofa! The whole process was smooth, easy and all went exactly as planned, no delays and very happy with the customer service in store, would recommend
Virksomheden har svaret
We only went into DFS for a quick browse and ended up with the perfect sofa thanks to Joe! He was amazing — actually listened to what we needed: right size for our space, pet-friendly, and on bu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
16 High Street, DN6 8DP, Doncaster, Storbritannien
- 0333 999 9732
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service.
20. maj 2026
Besvarelse fra DFS Furniture - Carcroft
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Well laid out showroom
Well laid out showroom, acknowledged by staff when we arrived, but left to browse. No pushy sales staff. But helpful and pleasant when spoke to them.
18. maj 2026
Besvarelse fra DFS Furniture - Carcroft
Good morning Christopher,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Sofa and chair
Good service price was ok not delivered yet , sales team first class,thanks Joe sales person
4. marts 2026
Besvarelse fra DFS Furniture - Carcroft
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
We walked in to the showroom and Joseph…
We walked in to the showroom and Joseph said hello and asked did we need any help.
We had a coffee and a chat.
Joseph sorted everything out for us and we bought our sofas.
Thank you Joseph.
17. maj 2026
Besvarelse fra DFS Furniture - Carcroft
Good Morning,
We’re really grateful you took the time to share your 5* rating with us and others. It's lovely to hear that Joseph met all of your expectations.
Kind Regards,
Jordan
DFS Customer Support
Sofa searching
We identified two sofas that we were interested in an d Shannon was very helpful with letting us know what our options were without the 'hard sell'
17. maj 2026
Besvarelse fra DFS Furniture - Carcroft
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Very helpful good staff very good…
Very helpful good staff very good customer service matt was great
17. maj 2026
Besvarelse fra DFS Furniture - Carcroft
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
We were made to feel welcome
We were made to feel welcome. We were remembered from a previous visit. The whole process of purchasing the furniture was dealt with properly.
8. maj 2026
Besvarelse fra DFS Furniture - Carcroft
Good morning Helen,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
excellent service and knowledge
5. maj 2026
Besvarelse fra DFS Furniture - Carcroft
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Mr Geoffrey Butterfield
Lauren was very helpful it was a pleasant experience she gave good advice on how to look after the settee and chair that we ordered
10. maj 2026
Besvarelse fra DFS Furniture - Carcroft
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lauren.
Kind Regards,
Jordan
DFS Customer Support
You where left alone to browse without…
You where left alone to browse without pushy interfering sales persons and only when you needed their advice and expertise they where at hand to advise
And once you had made your choice they went through all the various options with clarity and explained what was available for your sofa of choice
Overall was a enjoyable experience
10. maj 2026
Besvarelse fra DFS Furniture - Carcroft
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Joe at Carcroft, Doncaster
Joe at Carcroft, Doncaster was great and the reason we bought the sofa. He is an absolute asset to the company. Thanks Joe
9. maj 2026
Besvarelse fra DFS Furniture - Carcroft
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Great experience was left to browse no…
Great experience was left to browse no pushy sales person and our salesperson was amazing call Joe very happy with our purchase
9. maj 2026
Besvarelse fra DFS Furniture - Carcroft
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
A last-minute trip to DFS
A last-minute trip to DFS with an idea in mind, we weren't hounded by staff, but they were visable and available when we needed them. I believe it was Joe who supported us in buying a new sofa and stool bundle. He was brilliant and energetic (especially for the end of the day) and it was a breeze to discuss the whole purchase journey. He was extremely knowledgable while make the experience a fun outing. Huge thank you to him, he has great potential as a salesman!
8. maj 2026
Besvarelse fra DFS Furniture - Carcroft
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Joe was very helpful and professional
Joe was very helpful and professional. He took time to listen and then show me what was on offer.
5. maj 2026
Besvarelse fra DFS Furniture - Carcroft
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Good experience at DFS
Good knowledgeable staff who could give options and new product information well,
Friendly customer service.
6. maj 2026
Besvarelse fra DFS Furniture - Carcroft
Good morning Nicola,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Carcroft
Good morning David,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
We thought the guy that was dealing…
We thought the guy that was dealing with the sale did not give us the choices available to us, for example he did not ask if we wanted easy glide he just added all the extras to the price anyway, without giving us any choice we also felt he rushed through the sale so my husband had no idea what was happening.
25. april 2026
Besvarelse fra DFS Furniture - Carcroft
Good morning Deb,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. This is truly disappointing to hear and we are really very sorry about your experience with one of our advisers. Please be assured that I will pass this feedback to the management team for them to look into as this is not the level of service we would expect. All optional extras can be removed prior to delivery.
Kind Regards,
Holly M
DFS Customer Support
Dfs sending me emails everyday to leave…
Dfs sending me emails everyday to leave a review so here you go.
I walked in, bought a sofa, paid the money and walked out. What do you expect?
24. april 2026
Besvarelse fra DFS Furniture - Carcroft
Thank you for your review. We are very sorry to hear that you have been contacted multiple times to complete a review. We will provide this feedback to the relevant team.
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Carcroft
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Great customer service!
Great experience, Joe’s customer service was excellent and made the buying process very smooth! He was polite and very knowledgable of the products available and helped me choose the perfect bed for me. 10/10 for Joe!
29. april 2026
Besvarelse fra DFS Furniture - Carcroft
Good morning Jack,
Thanks for your lovely feedback, we’re glad to hear Joe met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Dette er Trustpilot
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