Our experience at dfs was fantastic the customer service and support was brilliant do apologise I totally forgot her name “pretty blonde woman” she was brilliant at explaining how everything works wit... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We went to DFS Doncaster branch and was warmly received by Helena. She introduced herself and gave us a brief introduction of where different types of sofa located. When we found the sofa we wanted,... Se mere
Virksomheden har svaret
Lauren in Carcroft in Doncaster was very friendly and helpful for sorting the confusion to opt the right sofas and a coffee table for my house. She is truly like one of our family members to explains... Se mere
Virksomheden har svaret
The salesperson was very courteous, very knowledgeable and very patient with us as we looked at over twenty sofas before finally settling on one to purchase. All the stages of the paperwork were expla... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
16 High Street, DN6 8DP, Doncaster, Storbritannien
- 0333 999 9732
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service from staff
Excellent service from staff, especially Neil and mostly Matt who took our order. Matt made the purchase straight forward and was knowledgeable and informative. Even our little Patterdale was impressed. Thank you.
21. marts 2026
Besvarelse fra DFS Furniture - Carcroft
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Dry good customer service
Dry good customer service
Answered all questions
Friendly service
9. marts 2026
Besvarelse fra DFS Furniture - Carcroft
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Good
Very helpful, answered all questions, gave good advice with our personal requirements, and didn't try to be pushy . Very friendly.
16. marts 2026
Besvarelse fra DFS Furniture - Carcroft
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great experience
Shannon was very knowledgeable and answered any questions we had. She did not pressurise us and gave us space to look around.
16. marts 2026
Besvarelse fra DFS Furniture - Carcroft
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Besvarelse fra DFS Furniture - Carcroft
Good morning Ben,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
DFS sales experiencei knew roughly what i wanted after…
i knew roughly what i wanted after looking online at the range but wanted to experiece sitting on the items to make sure they were exactly what i wanted.i was met with a friendly welcome asking if i knew what i was looking for in the store to help me find the product i wanted to check out.the salesman directed me towards the ranges i was looking for then went to check the exact items i was looking for and the materials i wanted in the product.i was never pushed to enhance the product price i was just told what the differences were with the product and the amount of what each were.on making my option clear that i wanted the very best the salesman totted up the costs and then we agreed with him to process the sale with an expected delivery date set at the maximum length of time expected with an agreement between us that was set that i would accept the items sooner if the items could be made quicker through construction being quicker.the product was quite firm but the advice was that it could be even firmer on delivery with a bedding in period needed for all the seating bases and back rest and arm rest plumping up needed once a week to keep the product in pristine condition..
a great buying experience with no pressure sales technique used.the proof of quality in the product will come in a few weeks time.
14. marts 2026
Besvarelse fra DFS Furniture - Carcroft
Good Afternoon Stephen,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great sofa experience
The chap who served was very friendly and knowledgeable about the sofa we wanted. Explained everything clearly.
14. marts 2026
Besvarelse fra DFS Furniture - Carcroft
Good Morning Chris,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Very professional polite helpful and a…
Very professional polite helpful and a credit to your team would highly recommend
14. marts 2026
Besvarelse fra DFS Furniture - Carcroft
Good Afternoon Stacey,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Carcroft
Good Morning Natalie,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Straight forward ordering online.
Straight forward ordering online.
3rd sofa bought in last 40 yrs. very happy with quality
4. marts 2026
Besvarelse fra DFS Furniture - Carcroft
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
We had a very helpful girl who came…
We had a very helpful girl who came forward to offer help, including pointing out where we could find sale items. When we had made a choice she informed us of how to care for the sofa and what not to do. She made the experience very pleasurable
10. marts 2026
Besvarelse fra DFS Furniture - Carcroft
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
A warm welcome in store ,was give all…
A warm welcome in store ,was give all the information we needed for our purchase
11. marts 2026
Besvarelse fra DFS Furniture - Carcroft
Good afternoon Carol,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Sales person was good and discussed all…
Sales person was good and discussed all terms and agreements.
10. marts 2026
Besvarelse fra DFS Furniture - Carcroft
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Clear and helpful sales rep
9. marts 2026
Besvarelse fra DFS Furniture - Carcroft
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Carcroft
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Very good service given excellent…
Very good service given excellent satisfaction Thankyou
2. marts 2026
Besvarelse fra DFS Furniture - Carcroft
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
the agent was very friendly and knowledgeable about the products
the agent was very friendly and approachable. she answered all our questions which helped us decide what to buy.
8. marts 2026
Besvarelse fra DFS Furniture - Carcroft
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at DFS!
Kind Regards
Vanessa
DFS Customer Support
No pressure just good advice and time…really lovely gentleman Joe went above and beyond.
No pressure just good advice and time taken with patience.
The gentleman went above and beyond to help in every way he could, our experience was just so relaxed and comfortable.
Thanks for all the help given today, would really recommend DFS.
8. marts 2026
Besvarelse fra DFS Furniture - Carcroft
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Carcroft
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS customer Support
Great assistance in the Carcroft …
Great assistance in the Carcroft Doncaster store today with Neil. Answered our questions and was knowledgeable about the sofas in store. He was helpful and honest. Happy with everything.
7. marts 2026
Besvarelse fra DFS Furniture - Carcroft
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
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