Excellent staff attention when needed, no pressure sales talk, allowed to look round furniture at leisure with no time limit. We stayed several hours trying out and making sure we were choosing the ri... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We recently bought a new sofa from DFS Cannock and had a fantastic experience. Tracey was absolutely amazing from start to finish. She was so friendly, welcoming, and knowledgeable, taking the time to... Se mere
Virksomheden har svaret
Tracy@cannock store was very knowledgeable and not pushy at all. She was very pleasant. Quickly said hello and left us to browse at our leisure. I would definitely recommend anyone looking to buy at t... Se mere
Virksomheden har svaret
Staff were friendly in story and not over bearing. When we did need help Julie was very willing and helpful and gave some great advice and made the transaction simple and not over complicated.
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Watling Street, WS11 1SP, Cannock, Storbritannien
- 0333 999 9746
4,9
Fremragende
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Sofa purchase
Was allowed to browse freely and no pressure to purchase, however, staff were available for assistance if and when required
Easy to order furniture once decided
Plenty of choice and options
30. juni 2026
Besvarelse fra DFS Furniture - Cannock
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards
Vanessa
DFS Customer Support
the fact that the salesperson doesn’t…the best buying experience
the fact that the salesperson doesn’t get in your face introduces himself or herself then say feel free have a look any problems or need help don’t b afraid to ask then I’m on my way looking trying out the sofas best policy no pushy salespeople a credit to DFS
22. juni 2026
Besvarelse fra DFS Furniture - Cannock
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Highly recommend Cannock store and Sian
We went into your store at J9 as we knew exactly what we wanted but had a couple of questions however we were ignored so went to your Cannock store and saw Sian. What a difference she was super friendly and really knowledgeable, answered our questions over a coffee and popped the order through. This is the 2nd time we’ve used DFS Cannock and always had great service.
29. juni 2026
Besvarelse fra DFS Furniture - Cannock
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Were left alone to browse but knew…
Were left alone to browse but knew staff were on hand
22. juni 2026
Besvarelse fra DFS Furniture - Cannock
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
When you enter the showroom,the staff…
When you enter the showroom,the staff let you at ease by simply leaving you alone to browse around,and if you need help just ask,so simple👍,Tracy was very helpful with our purchase from the showroom 5 stars👍👍👍
28. juni 2026
Besvarelse fra DFS Furniture - Cannock
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Tracy met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
This was our first time buying a sofa
This was our first time buying a sofa, and Ian at DFS Cannock made the whole experience easy and stress free. He took the time to talk us through all our options, explained everything clearly, and answered all of our questions without ever making us feel pressured. Ian was friendly and knowledgeable, and incredibly patient.
28. juni 2026
Besvarelse fra DFS Furniture - Cannock
Hello Rebecca,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Excellent choice.
Excellent choice, very competitive prices and friendly, knowledgeable staff! We always buy our suits from DFS.
27. juni 2026
Besvarelse fra DFS Furniture - Cannock
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
We were impressed at the support given…
We were impressed at the support given and never felt under pressure.
21. juni 2026
Besvarelse fra DFS Furniture - Cannock
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Cannock
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Had a great experience at DFS Cannock…
Had a great experience at DFS Cannock thanks to Ian. We were looking at buying a new sofa and Ian was really helpful from start to finish. He was friendly, easy to talk to, and took the time to go through the different options with us without any pressure to buy.
He answered all our questions, gave us some useful advice, and made the whole process straightforward and enjoyable. It’s not often you get such genuine customer service these days, so it really stood out.
We’re really pleased with our sofa choice and appreciate all of Ian’s help. Thanks again, Ian – top service!
21. juni 2026
Besvarelse fra DFS Furniture - Cannock
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Cannock
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Besvarelse fra DFS Furniture - Cannock
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DFS experience
Friendly, knowledgeable staff and no hard sell. Allowed to browse freely but attentive when help was required.
20. juni 2026
Besvarelse fra DFS Furniture - Cannock
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Good Service
The experience has been good from start to finish. No pressure selling, giving plenty of time for us to make our minds up.
Delivery was smooth with the tracking system. My only criticism is that you cannot sit watching your phone at the tracker all day and we did not receive the phone call 30 minutes before delivery so we weren't 100% prepared when they arrived. Hence 4 stars instead of 5.
11. juni 2026
Besvarelse fra DFS Furniture - Cannock
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Cannock
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Today we visited our Cannock DFS store
Today we visited our Cannock DFS store, picked out our suite we liked and was helped by a really pleasant member of staff called Julie. So pleasant and extremely professional thank you.
17. juni 2026
Besvarelse fra DFS Furniture - Cannock
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Honest non-pressurised salesman who…
Honest non-pressurised salesman who paid great attention to my requests.
15. juni 2026
Besvarelse fra DFS Furniture - Cannock
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Stress free experience
Sian was lovely, no pressure in buying, she gave us different options and the whole experience was stress free.
And we chose just what we wanted. Would recommend.
16. juni 2026
Besvarelse fra DFS Furniture - Cannock
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Updating my review
I am updating my review.
Previously I felt Disappointed as I bought a sofa on 7th of June with 7 days express delivery. Only 9 days later after started ringing them I managed to get delivery date, which is another week of wait.
Sofa was delivered on 22nd of June. Which is late from express delivery timing. But delivery guys was very professional, done the job quickly, very happy with their service. Also the phone call from customer service surprised nicely, thank you .
7. juni 2026
Besvarelse fra DFS Furniture - Cannock
Good Afternoon Viktorjia,
Thank you for taking the opportunity to write us a review, we welcome any feedback.
We are very sorry to hear that you are experiencing a delay with your furniture. We understand that delays can be incredibly frustrating and we apologise for any inconvenience this may have caused.
I have taken a look into your order and as we use a third party delivery company we have no control on the available dates for delivery and this could depend on location and the route they are taking. I am happy to see your furniture has been booked in for delivery for Monday 22nd June.
Again please accept our sincerest apologies for any delays that have occurred.
Kind Regards,
Lorraine A
DFS Central Customer Support
Staff were really helpful and friendly
Staff were really helpful and friendly. Also left us alone to browse.
13. juni 2026
Besvarelse fra DFS Furniture - Cannock
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.