We were served by Akaash at the Bradford store and he was unbelievably helpful. He was very honest and gave us the best advice. He made us feel confident and reassured us. He went above and beyond. We... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We had a fantastic experience purchasing our sofas, and Akaash made the whole process smooth and enjoyable. He was friendly, knowledgeable, and incredibly patient, taking the time to answer all of o... Se mere
Virksomheden har svaret
The salesman was very professional and not pushy as in SCS previously. Great service and explained everything we needed to know about our purchase.
Virksomheden har svaret
Fantastic help from Hafsah in the Bradford store yesterday. Friendly, full of good advice and knew details of all the sofas we looked at. Thank you so much - made for excellent sofa shopping. We'd d... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Valley Road, BD1 4AG, Bradford, Storbritannien
- 0333 999 9734
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service very helpful…
Great customer service very helpful staff very happy with service.
14. april 2026
Besvarelse fra DFS Furniture - Bradford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great service
Zarah was really helpful and provided us with all the important information we needed to know about the kind of sofa's we were buying
13. april 2026
Besvarelse fra DFS Furniture - Bradford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Bradford
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Really disappointed
Really disappointed.
I Ordered san mateo
1 power G and 1 power no arm unit
Having the option to move no arm to any side.
I told them exactly what I wanted and why I wanted it like this.
Well instead I was sent option R 2corner 2 .
They wouldn’t take it back said I ordered this one. my fault I didn’t check the papers just took there word for it and trusted them. sofa cost me £2399 . They said well this option was cheaper than the other option and they couldn’t take it back. They really mess up.
Sofa arrived with 3rd party delivery no legs on sofa was left like this for a few days after chasing them up. Offered me £100 cash back because they messed up.
It wasn’t the first time I bought a sofa A few months prior I bought a £3500 sofa to which went quite well as that was a 2 2seater quite straight forward and already in stock.
Don’t trust what they say read and check papers. No exchanges refunds or part exchange what I asked for they weren’t bothered and it was a lot of money involved.
Poor service once you buy.
13. juli 2025
Uopfordret anmeldelse
Besvarelse fra DFS Furniture - Bradford
Good morning,
Thank you for taking the opportunity to share your review with us, it is disappointing to hear of the issues faced upon your recent purchase at DFS. For store orders, we request the order is thoroughly checked prior to completion to ensure you are happy with the product, the terms and conditions are available to view at the point of purchase also.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 4.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Bradford
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Bradford
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Bradford
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Bradford
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The worker there called aaksh gave us a…
The worker there called aaksh gave us a very good idea for our living room and was very helpful
18. april 2026
Besvarelse fra DFS Furniture - Bradford
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Outstanding Service from Haassan at…
Outstanding Service from Haassan at DFS!
I recently had the pleasure of working with Haassan at DFS, and I couldn’t be more impressed with his level of professionalism and knowledge. From the moment I walked into the store, he was welcoming and attentive, making sure to understand exactly what I was looking for.
Haassan took the time to walk me through various options, offering insights on quality, comfort, and pricing without being pushy. He was able to answer all of my questions with ease and genuinely seemed to care about helping me find the perfect furniture for my home.
What stood out most was his patience and willingness to go the extra mile to ensure I was completely satisfied. It’s rare to find someone so dedicated to providing a personal touch in customer service, and Haassan definitely made my shopping experience at DFS a great one.
I highly recommend Haassan if you’re planning to visit DFS—he’s friendly, knowledgeable, and truly a pleasure to work with. Thank you for making my purchase easy and enjoyable!
16. april 2026
Besvarelse fra DFS Furniture - Bradford
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Hassan.
Kind Regards,
Jordan
DFS Customer Support
Rash was very helpful and showed me…
Rash was very helpful and showed me lots of options and great deals. Really happy with my service today and the manager checked over the order to make sure it was all ok
17. april 2026
Besvarelse fra DFS Furniture - Bradford
Good Morning,
We are really happy that Rash met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Pleasant and informative conversation…
Pleasant and informative conversation about the furniture.
16. april 2026
Besvarelse fra DFS Furniture - Bradford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
We were very impressed with Aakash at…
We were very impressed with Aakash at Forster Square retail park. He knew all about the furniture in the store, and guided us towards the products that matched our shopping list. There wasn’t any hint of pressure, and gave us the time to think it all through. He answered all our questions clearly, and even offered us a coffee! 5star rating!
16. april 2026
Besvarelse fra DFS Furniture - Bradford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Rash was brilliant
Rash was brilliant, he was very proffesional and knowledgeable. left us to make our own choices but was on hand to advise and answer any questions. Fab service.
14. april 2026
Besvarelse fra DFS Furniture - Bradford
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Besvarelse fra DFS Furniture - Bradford
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Lovely experience with Aakash mehmood…
Lovely experience with Aakash Mehmood at DFS Bradford, found us some lovely deals!
6. april 2026
Besvarelse fra DFS Furniture - Bradford
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Amazing experience today at dfs
Amazing experience today at dfs. Didn’t get hassled while looking for sofas. I did look online and I knew exactly which sofa I wanted but still browsed to make sure it were the one I definitely wanted. Zara was great once I said it’s that one went through everything with me from cover to how to look after my new sofa. Even for £200 to spend due to my purchase price being so high 🙌🏼 WINNER. Looking forward to my new sofa being delivered.
12. april 2026
Besvarelse fra DFS Furniture - Bradford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Amazing quality and great customer service
Had a great experience today at dfs. Khizar was very friendly and knowledgeable, he was very helpful in choosing the right sofa for our home! When finalising our order, Khizar made sure to give us all the information we needed and answered any questions we had so we we were confident in our decision. Thank you again Khizar!!
12. april 2026
Besvarelse fra DFS Furniture - Bradford
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
A very welcoming salesman who made us…
A very welcoming salesman who made us feel important and really helped us and was very patient with us too. Helped us through everything and made it all feel easy
11. april 2026
Besvarelse fra DFS Furniture - Bradford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Excellent Customer Service
I had a great experience at this store. The customer service was excellent, very helpful, friendly, and professional.
Akash took the time to answer my questions and made the whole process smooth and easy. I really appreciate the support and would highly recommend!
10. april 2026
Besvarelse fra DFS Furniture - Bradford
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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