The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that o... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Staff member we dealt with Adam Smith was great and extremely knowledgeable. He gave us all the information we needed and some very good advice without trying to push the sale. We came away very happy... Se mere
I visited middlebrook store yesterday with my granddaughter to order a new couch. A lovely lady went through everything with me very clearly. Apologies I have forgotten her name. Made everything very... Se mere
Virksomheden har svaret
We went in to order a sofa that we had looked at online,in store we liked the look of another sofa. Steph soon got us sorted with what we needed and was very helpful with her knowledge of the sofas w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
The Linkway, Unit 15b, BL6 6JA, Bolton, Storbritannien
- 0333 999 9736
4,9
Fremragende
8 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The salesman was excellent
The salesman was excellent, he talked us through the stages. He gave some very constructive advice which helped us decide on what we needed and how it would fit into the front room. We were very impressed with his knowledge. He was very friendly and it was a very good experience.
7. august 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Been looking for a sofa for sometime…
Been looking for a sofa for sometime and had my eye on one from DFS spoke to Soni who help me finalise the sofa. Great advice and customer service 10/10 thank you
8. august 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Adam Smith was very helpful
Adam Smith was very helpful. He answered all my questions, he gave lots of information and advice. He wasn't pushy and gave me time to think about my purchase. The shop was busy but still delivered excellent customer service.
8. august 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
SUNI made a pleasurable experience …
SUNI made a pleasurable experience buying a sofa and recliner chair. Suni assisted us with everything we wanted including Gliders and sofacare. Such a welcoming gentleman.
8. august 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Fab service
8. august 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Good customer service from the member…
Good customer service from the member of staff who completed the sale
8. august 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Staff were lovely
Staff were lovely, cheerful and accommodating. Everything was simple and easy!
7. august 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The customer service we received from…
The customer service we received from Ben today was exceptional. He made buying our first sofa an easy experience, simplifying customisation such as colours/ materials. Would highly recommend asking for Ben if visiting middlebrook dfs. Amazing service.
7. august 2026
Besvarelse fra DFS Furniture - Bolton
Hello Matthew,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Ben.
Kind regards,
Lia
DFS Customer Support
Excellent
I was really pleased with the experience and service was excellent was really easy to understand and I felt relaxed and comfortable
7. august 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Ricci form DFS was really helpful and…
Ricci form DFS was really helpful and accommodating to what me and and my partner wanted and helped us in any way, not just Selling us the highest price
6. august 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Very helpful and informative
6. august 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
MIDDLEBROOK STORE
MIDDLEBROOK STORE
Absolutely brilliant customer service!! Adam spent a lot of time listening to me and understanding what I was looking for! A real genuine people person, explaining literally everything about each sofa I looked at and even helped me, with lots of choice and information, to decide the design, colour and colour choice of the rug I wanted to buy! He is experienced in art and design so a definite plus!
The information at every stage was brilliant and I feel I was able to make a confident and fully informed decision!
I was not pressured in any way at all, at anytime and I am really happy with my sofa and rug I purchased today!!
All of the staff were lovely also. A truly happy experience!!
Claire Lawrence
5. august 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Bolton
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Bolton
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
The big buy.
Rick was very helpful, and patient while we talked through and decided what we were after, nothing was too much trouble.
4. august 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great service
Had the smoothest ordering service this morning with Ricki at the Bolton store. Fabulous service and he was so friendly. Nothing worse than when you come across pushy in sales but Ricki was far from this. So knowledgeable and informative
5. august 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Sofa shopping done well
DFS , Darren was very knowledgeable and helpful. Explained everything and all our options. Helped with choice of leather explaining what the different types were to help with our choice. No hard sell just explanations.
4. august 2026
Besvarelse fra DFS Furniture - Bolton
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Darren.
Kind Regards,
Jordan
DFS Customer Support
Excellent service and the chap that…
Excellent service and the chap that delt with us was outstanding
1. august 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Good service
3. august 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.