Was given all the info we required/asked for without any pressure to make a purchase or being directed one way or another. Choices were left to us from the information we received which was more than... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Enjoyable experience today at DFS Middlebrook Horwich, wandered around the store without being pounced on. Was helped by Adam who was very polite and helped me with my decision. Would highly recommen... Se mere
Virksomheden har svaret
The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that o... Se mere
Virksomheden har svaret
Staff member we dealt with Adam Smith was great and extremely knowledgeable. He gave us all the information we needed and some very good advice without trying to push the sale. We came away very happy... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
The Linkway, Unit 15b, BL6 6JA, Bolton, Storbritannien
- 0333 999 9736
4,9
Fremragende
8 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The lady we dealt with was friendly
The lady we dealt with was friendly, explained details well and answered any questions we asked.
11. juli 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
FANTASTIC Customer Service
Moving into our place soon so very stressed, Ben at the store was absolutely amazing and was so so helpful suggesting a sofa that we went with in the end as it fit our needs and sizing! Thank you so much to Ben for being so patient and knowledgeable and thank you to the team at Bolton
11. juli 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great experience
We were looked after by Dave who made the whole experience easy.
Great customer service 😊
11. juli 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards
Holly M
DFS Customer Support
All the service was very good..And…
All the service was very good..And Mr.Adem is very friendly and helpful..many thanks for him..
4. juli 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Happy to help.
Made welcome on entry left us too have a look around. And ask us if you want any information just ask and they would be happy to help us.
4. juli 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Our visit
Made to feel welcome and no pressure to buy,stephanie was brilliant with us with her input
28. juni 2026
Besvarelse fra DFS Furniture - Bolton
Hello Duncan,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very helpful staff went away happy
Very helpful staff. Knowledgeable. Went away a happy customer
9. juli 2026
Besvarelse fra DFS Furniture - Bolton
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
We was treated very well
We was treated very well, lovely man called Fudu, explained all about the sofa and chair,
We bought, very helpful.
Only problem we have no phone number directly to the shop had keep ringing customer service for them call us back , when it was just a simple question, we would of liked on our email full description of the Sofa colour, would had liked paper work with it all on what we paying for . Thank you again Fudu for your help. Also please thank Darren for his help , Darren and Fudu went out of there way .
8. juli 2026
Besvarelse fra DFS Furniture - Bolton
Good Afternoon,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind Regards,
Jordan
DFS Customer Support
There was a lot of confusion about the…
There was a lot of confusion about the delivery and whether we could arrange delivery by ourselves.Also we bought the cleaning kit along with the sofa however it was not delivered with the sofa.
30. juni 2026
Besvarelse fra DFS Furniture - Bolton
Good Morning Anam,
Thank you so much for taking the time to leave your review with us today, your feedback is greatly appreciated. We're very sorry about the delivery experience you have had with DFS and for any lack of communication in relation to this.
We are very sorry to hear you have not yet received your care kit and I can see this has been sent out to you via post and you should receive this within 10-14 days.
Kind Regards,
Lorraine A
DFS Central Customer Support
We had a fantastic experience at DFS…
We had a fantastic experience at DFS thanks to Darren I. He was friendly, welcoming, and incredibly knowledgeable, taking the time to answer all of our questions without ever making us feel pressured. He listened to what we were looking for and helped us find the perfect sofa to suit our needs and budget.
His excellent customer service made the whole shopping experience enjoyable and stress-free. We really appreciated his patience, professionalism, and genuine willingness to help. A real credit to DFS, and we wouldn’t hesitate to recommend both the store and this salesperson to friends and family. Thank you for making our visit such a positive experience! Thank you Darran
25. maj 2026
Besvarelse fra DFS Furniture - Bolton
Hello Miss Mohmed,
We're really grateful you shared this amazing 5* review. We are glad to hear that Darren helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Fantastic service
Fantastic service, Dave was very accommodating and helpful. He helped explain everything we needed to know clearly and also brought over another colleague to verify and triple check all our order and details were correct. Great experience and looking forward to receiving our order.
7. juli 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Besvarelse fra DFS Furniture - Bolton
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
We had a great experience at the Bolton…
We had a great experience at the Bolton store thanks to Jack he really helped us and was very friendly ! So happy with our new sofa
5. juli 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Amazing experience from start to…
Amazing experience from start to finish! Highly recommended
6. juli 2026
Besvarelse fra DFS Furniture - Bolton
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
I ordered my new suite online
I ordered my new suite online. I knew what i wanted so it was so easy , i didnt have to visit the showroom. The online way was really good.
6. juli 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Jack was amazing helping us to pick our…
Jack was amazing helping us to pick our new sofa
Very helpful and being patient
We got there in the end thank you jack
4. juli 2026
Besvarelse fra DFS Furniture - Bolton
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Looking for a new lounge suite
Looking for a new lounge suite is so hard - Adam at Middlebrook made it so much easier
Very helpful no rush and the suite we loved at a good price
All good and a nice coffee to boot!
5. juli 2026
Besvarelse fra DFS Furniture - Bolton
Good Morning,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind Regards,
Lorraine A
DFS Central Customer Support
Besvarelse fra DFS Furniture - Bolton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Overall a great experience
The store is light, bright and airy. Lots of different styles without being overwhelming.
Very friendly staff who were on hand for assistance but not pushy.
Overall a great experience.
4. juli 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The staff member who helped us was…
The staff member who helped us was amazing answered all our questions in detail and was very polite.
4. juli 2026
Besvarelse fra DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Dette er Trustpilot
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