We used dfs as they are so easy to order, they let you know what date to expect your order, we have ordered from them before and our sofa was so comfy and well made very strong and sturdy
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I wanted to replace a 2 seater settee that I had purchased from them 4 years ago with a 3 seater settee. DFS were so helpful finding my previous order and we realised they were still making that part... Se mere
Dfs is very good I found a chair just write for me . High back and i can reach the floor. I’m not that tall so my armchair is lovely thank you .
Virksomheden har svaret
I had a wide choice of sofas to choose from. Everything was very easy to order online.
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Winchester Road, Brighton Hill Unit 4, RG22 4AN, Basingstoke, Storbritannien
- 0333 999 9760
4,6
Fremragende
701 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service from Issy
Great service from Issy, informative, helpful and knowledgable, thankful for the guidance and love the sofa.
28. februar 2022
Quick and easy purchase from a friendly…
Quick and easy purchase from a friendly member of the team
27. februar 2022
Best customer service!
We visited DFS basingstoke looking for a sofa for our apartment. We weren’t approached at first but that was actually nice to look at sofas and test them out and do our own thing first.
We were approached by John M he said he is from the farnborough site, he explained everything in so much detail, he was warm, passionate and the most friendliest customer service advisor i have ever come across! The order process was very easy and so happy with our purchase!
But unhappy dfs basingstoke is closing down!
23. februar 2022
Furniture Purchase
Although the store was closing down the staff were ever so helpful. Issy took her time to explain everything and was very professional.
23. februar 2022
Quick and easy purchase
Quick and easy purchase with good extras thrown in on top. Answered all questions fully and catered to our exact needs
20. februar 2022
All the staff were friendly and helpful…
All the staff were friendly and helpful and made the purchase of a couple of recliners as simple as possible. It is a shame that the store is closing. I hope it will return soon.
17. februar 2022
Basingstoke store is closing down so…
Basingstoke store is closing down so the building was cold. Lots of deals to be had on ex display furniture. We weren't pounced upon as soon as we entered the store , no hard sell , unlike some other furniture stores we have been in. Very helpful. informative and patients salesman. Would recommend but such a shame the store is being closed and staff moved to stores in other towns.
17. februar 2022
Very helpful staff
Very helpful staff, busy so occasional wait while they dealt with other customers - pity this location is closing
16. februar 2022
The staff were very helpful and…
The staff were very helpful and answered our questions very clearly.
15. februar 2022
Great service
Eloise was amazing. She explained everything and guided me through the process with expertise and care. Its a real shame this store is closing
15. februar 2022
Basingstoke DFS store…
We visited the Basingstoke store knowing what we wanted but not the style, there was a good range of sofas to look over and it was easy to make a disition for the two, two seater and one single seat reciining cloth sofas we wanted. Issy guided us through the purchasing process and explained everything about the delivery, removal of old sofas and care of our new buy very efficiently and professionally. We were very satisfied with the service and product quality.
13. februar 2022
Lucas was brilliant
Lucas, excellent help, friendly and sound advice.
Much appreciated!
Alex and Kate
12. februar 2022
Ben the salesperson was very…
Ben the salesperson was very knowledgeable and professional
12. februar 2022
Helpful Issy
Issy was really knowledgeable and helpful, she made the buying process really easy and a pleasure. Hopefully the rest of the process goes as well.
It was a shame that the materials were not consistent over the range we were looking at, as we were hoping to have had the velvet over both items.
10. februar 2022
Really helpful and friendly service.
9. februar 2022
Very happy - thanks MJ!!
Went to DFS with an idea of what we wanted but delivery time was very important. The sales assistant, MJ, listened to what we needed and what we liked. Made suggestions. She spent time looking at stock to see what we could get delivered quicker. She understand why we needed a short delivery time and was very understanding and compassionate. We ended up seeing another sofa in the show room which we brought and came with a shorter delivery. This for us was a great outcome. MJ was very thorough in talking us through all the steps. We even left with a lamp and cushions. Can’t wait to get our new sofas. MJ was fantastic!!
Only negative - big one - the staff are having to relocate to Reading due to Basingstoke showroom closing down. DFS should be trying to stay in the town.
8. februar 2022
Great service
5. februar 2022
Great service, great products
Great, unintrusive service, Ben let us mess around with sitting and measuring for an hour and when we asked for his help, he was straight there. Just what you need.
4. februar 2022
Had a really helpful assistant in Ben
Had a really helpful assistant in Ben , He answered all our questions and was knowledgeable about everything we needed to know.
4. februar 2022
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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