Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas. We returned home to re measure our space & returned later & spoke to Blake this time w... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a very good experience at DFS Banbury. Paul, the salesman, was very helpful, friendly and professional. He took the time to explain everything clearly and made me fell comfortable. He made my vi... Se mere
Virksomheden har svaret
The store was tidy and well laid out, we weren’t hounded when we came in, just politely reminded that if we needed help, to shout. The sales assistant, Blake, made things easy and straight forward and... Se mere
Virksomheden har svaret
Friendly helpful staff, never pushed or rushed for a sale, made everything clear and precise. We were offered a drink while we deliberated over colours and styles.
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Lockheed Close, OX16 1LX, Banbury, Storbritannien
- 0333 999 9752
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent selling skills from mark
Excellent selling skills from mark, he took me through the sale so excellently I just had to purchase the sofa
30. april 2026
Besvarelse fra DFS Furniture - Banbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Customer service was fantastic
Customer service was fantastic. Vey knowledgeable about the furniture I was buying. Just very helpful in every respect
29. april 2026
Besvarelse fra DFS Furniture - Banbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Very helpful and very pleasant sales…
Very helpful and very pleasant sales representative.
6. maj 2026
Besvarelse fra DFS Furniture - Banbury
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Our experience with buying a sofa bed…sofa bed
Our experience with buying a sofa bed from your store so far was very easy, we had a very nice young man called Blake, who we thought was very helpful and polite.
If all goes well with delivery etc. we would like to give him a five star rating.
30. april 2026
Besvarelse fra DFS Furniture - Banbury
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
“cherly was friendly
“cherly the salesperson was friendly, knowledgeable, and listened to what I needed. They showed me several suitable sofas within my budget, explained the features clearly, and made the buying process simple and stress-free. Their helpful approach gave me confidence to make the purchase.”
2. maj 2026
Besvarelse fra DFS Furniture - Banbury
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
The sales lady
The sales lady, Holly went over and above to assist us with our order. Explained everything simply and very politely. Making our experience easy.
2. maj 2026
Besvarelse fra DFS Furniture - Banbury
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Banbury
Good afternoon Ian,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
The assistant was very helpful and…
The assistant was very helpful and friendly and let us try some sofas, then helped with the order and made everything very easy. Thanks very much.
28. april 2026
Besvarelse fra DFS Furniture - Banbury
Good morning Jill,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Banbury
Good afternoon William,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Max was very helpful & knowledgeable
Max was very helpful & knowledgeable, on hand for any questions but also gave us space to discuss our purchase. He talked us clearly through finance options - a great customer service.
25. april 2026
Besvarelse fra DFS Furniture - Banbury
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Max helped us
Max helped us, he was informative about the product and help us decide which product was best.
25. april 2026
Besvarelse fra DFS Furniture - Banbury
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Banbury
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Great customer service Paul made us…
Great customer service Paul made us very welcome and was polite which made the experience easier
25. april 2026
Besvarelse fra DFS Furniture - Banbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
dfs Banbury
Staff were knowledgeable about the products they were selling and didn’t rush me into buying.
23. april 2026
Besvarelse fra DFS Furniture - Banbury
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Member of staff[3MM Hollie] was…
Member of staff[3MM Hollie] was extremely helpful and offered great customer service.
24. april 2026
Besvarelse fra DFS Furniture - Banbury
Hello,
Thank you for sharing your 5 star review with us.
Kind regards
Holly M
DFS Customer Support
Very happy with Emma our customer…
Very happy with Emma our customer advisor, who answered all our questions.
23. april 2026
Besvarelse fra DFS Furniture - Banbury
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Replacement Cushions
Simple to order, very helpful staff
The replacement of the cushion inners has given us a brand new sofa
3. april 2026
Besvarelse fra DFS Furniture - Banbury
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Good service
Blake was very good and took the time to explain everything even though we have purchased from you many times he explained that some things have changed.
15. april 2026
Besvarelse fra DFS Furniture - Banbury
Good Morning,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind Regards,
Lorraine A
DFS Central Customer Support
I had a really greExcellent Customer Service & Great Variety in Oxfordshireat experience with…
I had a really great experience with DFS Sofas. The staff were incredibly friendly, patient, and genuinely helpful throughout the whole process. They took the time to answer all my questions without any pressure, which made choosing the right sofa much easier.
The variety in the showroom was also impressive, plenty of styles, colors, and options to suit different tastes. It’s definitely one of the best furniture shopping experiences I’ve had in Oxfordshire.
21. april 2026
Besvarelse fra DFS Furniture - Banbury
Good Morning Sajad,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
It was great
It was great - amazing customer service from Blake who who was informative helpful and just brilliant
21. april 2026
Besvarelse fra DFS Furniture - Banbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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