From the moment you walk through the doors your met with a smile and asked if you need any help or are you just looking. When you have found what your looking for a staff member will help you all the... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought from DFS for years now. Always reliable and professional service. Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance an... Se mere
Virksomheden har svaret
We had Colleen as our sales assistant and she was just lovely and very professional, she explained everything in great detail and we even new mutual friends. My experience at dfs was really pleasant... Se mere
Virksomheden har svaret
Polite and informative young man who helped us come to the correct choice of sofa. He even showed us some different items before we made up our mind. Wonderful service from all the staff
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Storbritannien
- 0333 999 9740
4,9
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Assistant was excellent
Assistant was excellent. Very thorough and informative. Pleasure doing business with him.
7. maj 2026
Besvarelse fra DFS Furniture - Ayr
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
The sales person was very efficient.
The sales person was very efficient, she showed me how my purchases would look, and made sure I was happy. The only fault with my purchase was, that the additional scatter cushions I wanted to purchase, would not be available with the sofa, so an additional delivery charge would have been added if I wanted to go ahead and purchase them. A click and collect service should be added or a waver of the additional delivery charge.
5. maj 2026
Besvarelse fra DFS Furniture - Ayr
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Ayr
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Ayr
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Ayr
Good morning Susannah,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
No preasure sales
No preasure sales, left alone to browse and felt at ease looking around staff on hand if needed info /help on the sofas, girl who helped us decide was knowledgable and made us feel comfortable from start to finish made it pleasant experience🙂
3. maj 2026
Besvarelse fra DFS Furniture - Ayr
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind regards,
Vanessa
DFS Customer Support
The sales man Antony at your Ayr branch…
The sales man Antony at your Ayr branch was exceptional
26. april 2026
Besvarelse fra DFS Furniture - Ayr
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
The Ayr DFS store was brilliant
The Ayr DFS store was brilliant, everyone very friendly. Marty helped choose the right sofa for us. He was very knowledgeable and down to earth. Would definitely recommend the store and Marty!
3. maj 2026
Besvarelse fra DFS Furniture - Ayr
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great customer service from Shannon she…
Great customer service from Shannon she explained everything perfectly 👌🏽
3. maj 2026
Besvarelse fra DFS Furniture - Ayr
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Ayr
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great from start to finish
Great from start to finish. Seamless, no pressure experience. Loren was so helpful & worked with our needs and wants. Great service
3. maj 2026
Besvarelse fra DFS Furniture - Ayr
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Loren.
Kind Regards,
Jordan
DFS Customer Support
Nothing was a problem from start to…
Nothing was a problem from start to finish thanks again.
2. maj 2026
Besvarelse fra DFS Furniture - Ayr
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Great service and brilliant staff in…
Great service and brilliant staff in DFS in Ayr
I’ve bought several sofas from DFS but the first from this store
Fabulous service staff knowledgable no pressure when looking about either which is a bonus as usually they leap on you when walking through the door would definitely recommend Ayr branch Marty and Anthony were brilliant
1. maj 2026
Besvarelse fra DFS Furniture - Ayr
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
After 25 years of busy family life & 3…
After 25 years of busy family life & 3 children enjoying our first DFS sofas it was definitely time to refresh!
We went to the store in Heathfield, Ayrshire & were made to feel very welcome.
All our questions regarding initial ideas were answered fully helping us fine-tune our final choice.
Anthony was so helpful, extremely professional & we are now looking forward to welcoming two gorgeous new sofas to our more peaceful way of life.
Thank you, Anthony, we were impressed.
29. april 2026
Besvarelse fra DFS Furniture - Ayr
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Ayr
Good afternoon Robert,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Staff were very helpful and really nice
20. april 2026
Besvarelse fra DFS Furniture - Ayr
Good morning Elaine,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Think her name was Ashley blonde hair…
Think her name was Ashley blonde hair and glasses. I knew what I was looking for and she showed me where it was. She gave me demonstration of all that I was getting and asked if I was looking for a quick delivery, which I was, talked me through the different bundles available to me which was great I shoes footstool. Explained all about care package which I took. Left very happy with everything. She is a credit to your Ayr branch and will definitely go back as I did before.
28. april 2026
Besvarelse fra DFS Furniture - Ayr
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Besvarelse fra DFS Furniture - Ayr
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Staff in store were very helpful
Staff in store were very helpful.
Easy to order online (once I had checked measurements at home).
A little disappointed that price was reduced a day after ordering 😕
20. april 2026
Besvarelse fra DFS Furniture - Ayr
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. If you reach out to the online team, we can apply the sales price to your order.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Ayr
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.