DFS Furniture - Aintree Anmeldelser 

Matt was extremely pleasant and very helpful

Mixed feelings here - in-store experience was great and enjoyed browsing. However, I informed the sales person that I had carpets throughout and yet gliders for the sofa were recommended as apparently they would help with moving the furniture. Today the sofa was delivered (more than a few problems here to say the least !) and the delivery guys said there was no point fitting the gliders as they would fall off as soon as they were pulled across the carpet and gliders were really for laminate or wooded floors. I'm currently waiting for DFS to call me regarding a refund for the gliders.

Callum was very helpful, and efficient in the buying process. Would recommend.

Very helpful

The young lady that serve me was very polite and professional, and made the experience a pleasure. Not being pressured to buy made whole experience relaxed. I can honestly say your employee and her pleasant manner made my mind up to buy my purchase.

Great customer service from Jess, she explained everything very clearly and confidently.
Smooth process thanks Jess

Staff was very helpful for finding the right one

Callum was excellent not pushy like the other retailers

Andrew was very helpful, friendly and explained all the steps of the process clearly

The salesman was extremely informative about the furniture we decided to purchase. Excellent customer service.

Callum was very professional and so easy to talk to, couldn't of help me any more

Excellent customer service from start to finish. The staff were friendly, professional, and very helpful throughout the whole process. They took the time to understand our needs and made everything easy and stress-free. The quality of service was outstanding, and we felt valued as customers. Highly recommend — definitely a 5-star experience!”

Excellent customer service from Jack. He was extremely helpful, patient, and professional throughout the whole process. He went above and beyond to help us choose the right sofa and made the experience very easy and comfortable. If possible, I would give 10 stars instead of 5. Truly outstanding service!”

Sarah was helpful and gave good advice. Answered all questions in professional friendly manner.

Callum was fantastic and very knowledgeable. He was also very patient and understanding going thorough everything a number of time to ensure we were happy. Thank you

Very happy with the help from Callum! Really helpful and made for pleasant experience.

Had a lovely experience at DFS today. I hate walking in to a shop and having someone coming straight up to you and following you around I feel uncomfortable and like I’m being put under pressure to buy, but here they didn’t do that. There were plenty staff around who were all very friendly and helpful. No pressure to buy and made the process easy. Happy to of walked away with our new sofa and to be delivered a lot sooner than we expected.

We chose the sofa which I think is best for us.
However, some of your sales staff were not great. One in particular called my wife 'love' so we made sure not to order with him.
Generally the sales team were poorly informed about what was available as corners etc so we were not confident enough to order.
Only after checking with other retailers we felt this was the best option for us.
It felt like the least worse option.

Graham looked after us from start to finish. Explained everything in detail.

Really helpful staff!

Left to browse. When I did need help assistants were very friendly and knowledgeable.