Our salesman, Callum at the Aintree branch was very helpful. He provided us with the fabric swatch for the recliner we were interested in to compare against dining chair upholstery we were also consid... Se mere
Virksomheden har svaret
Lokation
Skift lokationAintree Way, Racecourse Retail Park Unit 11, L9 5AN Liverpool, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a fabulous time wandering around sitting on every sofa, without any sales pressure from staff. When I had chosen the most comfortable one on the shop (imo), the lovely Celine sorted out all o... Se mere
Virksomheden har svaret
Lots of choice of sofas, Matt and Greg at Aintree branch were friendly, helpful, knowledgeable and professional, not pushy at all and provided us with refreshing hot drinks. 10 out of 10 😀
Virksomheden har svaret
I visited the DFS Aintree store to buy a sofa and was assisted by one of the staff members, Celine. She was absolutely amazing from start to finish. She took the time to talk me through all the optio... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, Storbritannien
- 0333 999 9846
4,9
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Matt was great explained everything
Matt was great explained everything, very clear, really nice guy, great overall experience
4. juli 2026
Besvarelse fra DFS Furniture - Aintree
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
We have good experience and polite…
We have good experience and polite service the staff he was good.
4. juli 2026
Besvarelse fra DFS Furniture - Aintree
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Matt was extremely helpful and friendly…
Matt was extremely helpful and friendly nothing was to much trouble for him really nice young man
4. juli 2026
Besvarelse fra DFS Furniture - Aintree
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Order places waited over two months for…
Order places waited over two months for them to deliver to the shop instead of my home by mistake. They processed to build the table in store thinking it was delivered for display. Had to reorder and was told it would be 2/3 weeks only to find out we are having to wait another 7 weeks. Can’t tell you how poor the service has been. Never again from DFS.
12. maj 2026
Besvarelse fra DFS Furniture - Aintree
Good morning,
We are very sorry to hear about your experience. This is disappointing and not the level of service we aim to provide our customers.
After reviewing your order, we can confirm that the store has provided the relevant options in line with your consumer rights. We are sorry to hear that you remain unhappy with this outcome. We have requested that you are contacted directly to discuss this further within the next 72 hours.
We sincerely apologise for any inconvenience this may have caused.
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Aintree
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Staff member Celine was very good
Staff member Celine was very good, left us to look around then when we were ready gave us all the information we required about the sofa that we had chosen, very pleasant. Aintree store.
25. juni 2026
Besvarelse fra DFS Furniture - Aintree
Hello Mrs Smith,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Celine.
Kind regards,
Lia
DFS Customer Support
Sarah from Aintree store was so helpful…
Sarah from Aintree store was so helpful ,and made my purchase today seamless .
1. juli 2026
Besvarelse fra DFS Furniture - Aintree
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Completely stress free process both on…
Completely stress free process both on store and when I then go boned to place my order. I have bought from Dfs before and the furniture quality is second to none. I love the fact the staff don’t put pressure to make an order straight away
1. juli 2026
Besvarelse fra DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very friendly professional and…
Very friendly professional and efficient was Celine .
Very clear and informative
28. juni 2026
Besvarelse fra DFS Furniture - Aintree
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Good company to deal with great staff…
Good company to deal with great staff Mat was a pleasure this is the third time we have used dfs would recommend this company 👍
28. juni 2026
Besvarelse fra DFS Furniture - Aintree
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great range of items very knowledgeable.
Great range of items very knowledgeable staff and very friendly
28. juni 2026
Besvarelse fra DFS Furniture - Aintree
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Aintree
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Richard was very nice and helpful and…
Richard was very nice and helpful and was very friendly and easy to talk to. We loved our selection and ended up getting a great deal!
26. juni 2026
Besvarelse fra DFS Furniture - Aintree
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Richard.
Kind Regards,
Jordan
DFS Customer Support
Good knowledge of the product and…
Good knowledge of the product and customer care. Richie was spot on!
17. juni 2026
Besvarelse fra DFS Furniture - Aintree
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
What I like about this store there is…
What I like about this store there is no hard sell. You are left alone to browse and make your own choices. When you have decided what you want you ask a member of the staff ( in my case Matt ) and they get everything sorted for you.
23. juni 2026
Besvarelse fra DFS Furniture - Aintree
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff and customer service
Mark really helped us pick out the couch we wanted and provided all the details with superb customer service.
Racheal really helped towards the end with the payment and made sure all our details were correct.
22. juni 2026
Besvarelse fra DFS Furniture - Aintree
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Visited ante Liverpool store really…
Visited ante Liverpool store really with Matthew who was extremely knowledgeable professional he was so helpful and nothing was too much for him highly recommended him
21. juni 2026
Besvarelse fra DFS Furniture - Aintree
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Staff at Aintree were perfect 🤩
Staff at Aintree were knowledgeable, friendly and I will recommend, not got sofa yet but all explained and excellent customer service
21. juni 2026
Besvarelse fra DFS Furniture - Aintree
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Aintree
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We knew what we wanted and salesman was…
We knew what we wanted and salesman was very helpful and informative,we were all done in 10 minutes.
13. juni 2026
Besvarelse fra DFS Furniture - Aintree
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.