Took more than a month to get 2 books delivered and I eventually even got just one copy. Very bad delivery and customer care services. On top of it the delivery address was in London!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I found the staff extremely helpful and pleasant, they were the nicest staff I have ever dealt with, and everything explained clearly, and nothing was too much trouble; the watches were deliv... Se mere
Bought four watches from Dezeen watch store.All totally top quality with designer looks. The watches were dispatched the same day I ordered them & arrived in well protected packaging. Looking forwar... Se mere
Almost never write reviews but Dezeen has such an innovative and stylish selection of watches (as well as good customer service) that I have made an exception. I have bought more than one watch from... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Dezeen Watch Store offers a carefully curated selection of timepieces by leading designers and independent brands. Our collection is constantly evolving to bring our customers a limited selection of the latest models, best-sellers and contemporary classics.
Kontaktoplysninger
8 Orsman Road, N1 5QJ, London
- +44 20 3327 1233
- www.dezeenwatchstore.com
4,3
Fremragende
204 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good value watch
Fast delivery, very nice watch, which hopefully comes with a paper manual to set the strap at the correct length.
2. januar 2017
Uopfordret anmeldelse
Besvarelse fra Dezeen Watch Store
Hi JG,
Thank you for your positive feedback!
We are happy to hear you have been pleased with your purchase and your shopping experience.
- Dezeen Watch Store customer service team
Excellent Product and service
I would and will buy from Deneen Watch Store again.
Watch and service was excellent
2. januar 2017
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Lovely watch but already falling apart
Bought a beautiful watch for my fiance last February - he doesn't wear it every day because of work, but already the strap has split. The watch face itself is fine but would have hoped for slightly higher quality and longer lasting given the price. I'm hoping DEZEEN will replace the watch strap.
2. januar 2017
Uopfordret anmeldelse
Besvarelse fra Dezeen Watch Store
Hi FC,
Thank you for your feedback and sorry to hear about your watch strap.
Due the nature of leather most straps are not covered by warranty, unless there is a genuine fault.
We have had a look at your correspondence on this issue and can see that it may not have been resolved as yet. If you require further assistance with arranging a new watch strap please contact us at customerservice@dezeenwatchstore.com.
- Dezeen Watch Store customer service team
Smart on-line store
Very important : point shipment and deliveries...thats a five star.
Nice and unusual watches. Most of them are impossible to buy in a phisical store, at least in Spain.
It is a reliable store.
I recommend it without doubt
2. januar 2017
Uopfordret anmeldelse
Everything worked out perfectly. We are very happy with the watch
I found out later on that it is sold in my country. I would have liked to know that before going trough the trouble of sending it all the way from the UK.
2. januar 2017
Uopfordret anmeldelse
Beautiful watch
Bought as a Christmas gift and the recipient was delighted. Beautifully packaged and excellent delivery service.
2. januar 2017
Uopfordret anmeldelse
Happy Customer
Buying from the Dezeen watchstore was a smooth process. Along with free international shipping, very good. Their customer service was also very good and helpful. Prices of the timepieces could be a tad lower. But i guess the recent weakened pound would help affordability.
2. januar 2017
Uopfordret anmeldelse
Besvarelse fra Dezeen Watch Store
Hi Ashley,
Thank you for your positive feedback!
We are happy to hear you have been pleased with your purchase and your shopping experience.
- Dezeen Watch Store customer service team
Great customer service
I was provided a fantastic customer service when I had to return the watch I bought and I received exchange without any problems. All transactions were smooth and fast. I would definitely recommend!
2. januar 2017
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Great watch
Fantastic design, eye catching and practical. What is there not to love?
2. januar 2017
Uopfordret anmeldelse
A nice watch per Christmas
The watch arrived fast, was packed nicely and made a perfect Christmas present. The only thing to pay attention to is shipping to Ukraine: if the cost is over 150 Euro - custom tax of 10% needs to be paid when watch arrives at the customs in Kyiv
2. januar 2017
Uopfordret anmeldelse
Look good but poor quality
I have purchased a few of watches from dezeen watch store. They all look great, however the quality of the straps are terrible this is not a one off as it has happened with a uniform wares strap and a instrmnt strap. Both straps were unusable within months. The customer service by uniform wares was particularly bad as they expect you to simply replace the strap for the same one that will fall apart again for £70 or replace it with one that they claim is better quality for £100+
2. januar 2017
Uopfordret anmeldelse
Besvarelse fra Dezeen Watch Store
Hi David,
Thank you your feedback.
Apologies for the issues regarding your watch straps and the follow up service you received from suppliers in regards to replacing them.
We are currently reviewing our policies in regards to faulty straps to improve the after care service following purchase. Along with working with suppliers on any issues we are made aware of in terms of quality to assist them better their products.
- Dezeen Watch Store customer service team
Inaccurate sizes quoted by Dezeen
Your records will confirm the watch is smaller than the size you quote. In your business (and in all watch purchases in particular) millimetres MATTER!
2. januar 2017
Uopfordret anmeldelse
Besvarelse fra Dezeen Watch Store
Hi Brian,
I am sorry to hear that you found difference in the sizing quoted. Can tell us the particular product page or watch style you are referring to so we can investigate and correct the issue? Was it the case size or depth that you found had a difference?
Thanks,
Caroline
Dezeen Watch Store
Great service
Unfortunately I first received a watch which didn't work. The customer service arranged a quick replacement so that the new watch still arrived in time before Christmas.
2. januar 2017
Uopfordret anmeldelse
Delivered quickly. Nice product beautifully boxed.
Received on time and all in order.
2. januar 2017
Uopfordret anmeldelse
Watch this space
Great watches, great service, greatly appreciated.
2. januar 2017
Uopfordret anmeldelse
Great
Online process easy, arrived before projected, well packages and high quality Product!!
2. januar 2017
Uopfordret anmeldelse
Fantastic watches and great service
I recently ordered two watches from the Dzeen watch store, the Instrmnt 01 by Pete Sunderland and Ross Baynham and the Tube Watch D38 Black by LEFF. I am delighted with both purchases, both are great watches. The website is well designed with great product images and details. The ordering process was quick and easy and I received both watches on time, well packed and in perfect condition. The Instrmnt 01 is particularly special for the price and is without doubt my favourite of the two.
2. januar 2017
Uopfordret anmeldelse
Top notch
Great service; gorgeous, quality products; nice packaging.
2. januar 2017
Uopfordret anmeldelse
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