Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger


Kontaktoplysninger

3,2

Middel

TrustScore 3 ud af 5

8 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 50 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great Customer Service Bad Shipping

The worst part about this company is they use FedEx to ship - and I'm pretty sure they kicked the package from NY to my door at CA.

Ordered some car wash products and first package arrived with some empty bottles. Sent in a request on a Saturday night and Reece from DI responded Sunday morning and had a replacement out the same day.

Unfortunately package arrived like the first one with a leak and product stained box. I'm thankful though they made the effort to replace it.

7. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

useless company

Placed an order and they canceled it what a joke

17. juli 2025
Uopfordret anmeldelse
Detailed Image-logo

Besvarelse fra Detailed Image

We are sorry for any frustration, your order was automatically flagged and canceled by our fraud system. For security reasons, we never see or store any customer payment information, which limits our ability to manually verify orders. The payment was immediately refunded, and you should have received an email update at that time.

We completely understand how this can be inconvenient, but these measures are in place to protect our customers information and ensure safe transactions.

If you have any questions or concerns, please email us (https://www.detailedimage.com/Contact/) and a rep can help you place an order without any issues asap.

Bedømt til 5 ud af 5 stjerner

Quick Shipping!

My order was accurate and shipped the following day after I placed the order. They even went above and beyond to use tape to tape down the lids of the detergents that I ordered in order to prevent them from spilling. My items arrived neatly packed and NOT damaged!!

20. februar 2025
Uopfordret anmeldelse
Detailed Image-logo

Besvarelse fra Detailed Image

Thank you for the kind words! We are thrilled to hear your order arrived quickly and safely as our team always tries to go the extra mile with packaging. We appreciate your support of DI!

Bedømt til 1 ud af 5 stjerner

Don't Buy No returns

Don't buy.

You can't return no matter what.

There is really no such thing as returns SERIOUSLY.....not joking.....don't do it.

10. december 2024
Uopfordret anmeldelse
Detailed Image-logo

Besvarelse fra Detailed Image

I am sorry for any misunderstanding. We do accept returns and you can review our full policy here: https://www.detailedimage.com/Returns/

The only exceptions are tools, which cannot be returned due to manufacturer restrictions. If you ever have an issue with a tool, we are always happy to help start the warranty process or to help receive more information on repair support through the manufacturer.

Bedømt til 2 ud af 5 stjerner

Obviously Defective Merchandise sent

I received the Rupes Rotary Ultra Fine White Foam Pad - 5.25" from DetailedImage.com on 9/22/2023.

Shipping time and communication were fine but the product wasn't. The pad had a big crease running down the center on one side and the polishing side had multiple big dents in the foam. The packaging was in a detailed image clear baggie and not the mfg packaging. I don't recall bulk packaging being called out in the product description.

There is no way this was a mistake as the flaws were so apparent.

I have pics.

20. september 2023
Uopfordret anmeldelse
Detailed Image-logo

Besvarelse fra Detailed Image

Thank you for the review! I can assure you that all of the items we carry and not shipped open, used, or defective. We purchase all of the items we carry directly from the manufacturers we work with and these items are shipped exactly as they are received. In the past Rupes shipped pads in large clear bags and due to us selling pads individually, they are packaged in Detailed Image clear bags. These are quality bags and designed to keep packing material off the face of your pads.

With that said, Rupes recently updated the packaging for their pad lineup and all pads are now wrapped individually in sealed bags.

Even with the pads in their own bags, damages can happen in transit, especially if your order contains heavier items that can dent or damage the pad. No worries though, we always take care of our customers if damages happen in transit. If you have not contacted us yet (https://www.detailedimage.com/Contact/), please reach out so we can replace this pad for you asap.

Bedømt til 5 ud af 5 stjerner

In my case if i'am going to purchase…

In my case if i'am going to purchase anything,it's going to be with people like in Detailed Image who care about the customer and their return business,they make sure all customer concerns are addressed promptly.

17. januar 2020
Uopfordret anmeldelse
Detailed Image-logo

Besvarelse fra Detailed Image

Thank you for the support of DI, we appreciate it!

Bedømt til 5 ud af 5 stjerner

Great products, pricing and service

Every transaction I've had with DetailedImage has been fantastic! They always ship quickly, the items always arrive as promised and I always get a fair deal, I cannot recommend them highly enough.

3. oktober 2013
Uopfordret anmeldelse
Detailed Image-logo

Besvarelse fra Detailed Image

Thank you for the kind words and support! I am happy to hear that you are enjoying DI!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere