Took money out my bank twice even though i cancelled the subscription and was assured from Laura in customer services that her manger had cancelled at their end as my account showed no subscriptions s... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good range of products for specific medical needs ie. dry mouth. Ease of ordering & delivery communication although request for product review issued too early, before products have been trialed. H... Se mere
Ordered 3 toothbrush from Dental direct seller on Amazon. I was surprised that they delivered such a small order, in time, without any delivery charges, also provided a welcome discount coupon for f... Se mere
This is the first time I have shopped at Dental Direct and I was very pleased to receive my order so quickly. I only placed my order yesterday morning and it has arrived this evening via an Amazon P... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Dental Direct is a UK company and was established in 2012 by a team of experienced dental professionals with the aim of providing consumers with access to the most comprehensive range of superior quality, clinically proven, oral health products available in the UK, such as: interdental brushes interspace brushes toothbrushes toothpastes mouthwashes
Kontaktoplysninger
Storbritannien
- sales@dentaldirect.co.uk
- www.dentaldirect.co.uk
3,2
Middel
5 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Order not received placed on 30th March 2020
I placed an order on the 30th March which has still not arrived. Now 20th April. I advised the company by email on the 14th April to cancel my order as I had to purchase elsewhere. I received an email to say it had already been dispatched on the 14th so I would have to wait till it arrived to cancel and return. Then they took payment out on the 16th April? Which seemed odd if it was dispatched on the 14th. It’s now the 20th April and the item has still not arrived. I don’t think they should advertise products they clearly do not have in stock.
20. april 2020
Uopfordret anmeldelse
Besvarelse fra Dental Direct
Dear Michelle
Thank you for taking the time to complete the review.
Could i ask that you send an email directly to sales@dentaldirect.co.uk with you order number and i will look into this for you, as you placed your order during Covid-19, it could have been delayed in the post, but please let me have some details and i will check this out for you
Kind Regards
Paul
Great prices and service
17. marts 2020
Uopfordret anmeldelse
Service could be a little better
Service could be a little better, all in all ok experience
9. marts 2020
Uopfordret anmeldelse
Excellent product
Excellent product, order received was one short but that was quickly rectified after advising them.
Will definitely order again.
4. marts 2020
Uopfordret anmeldelse
I ordered 6 items (toothpaste) and paid…
I ordered 6 items (toothpaste) and paid £ 3.49 for Shipping & Handling (so the overall unite price for me was £ 2.65).
Then the company informed me that they don't have enough units so they only sent me 3 unites and refunded half of the actually item price. The whole reason I am willing to pay £ 3.49 for Shipping & Handling was that I will receive 6 units. It worked it out that I paid £ 3.43 per unit.
28. februar 2020
Uopfordret anmeldelse
Excellent communication
Excellent communication
Great service
Recommend
26. februar 2020
Uopfordret anmeldelse
Great service and great product thanks
23. februar 2020
Uopfordret anmeldelse
Delayed delivery
I’ve ordered Oranurse toothpaste for my son who has autism.
I ordered on the 11th and it is now the 21st. No sign of my order and I’ve since been emailed to say that my order will only be partly fulfilled due to low stock.
Very disappointed in this.
21. februar 2020
Uopfordret anmeldelse
Besvarelse fra Dental Direct
Dear Emma
Thank you for taking the time to complete the review.
There had been some major production issues with this product and unfortunately we didn't get as much as we had ordered and therefore had to cut back some quantities that some customers ordered. I do apologies for any inconvenience that this may cause but was unfortunately, unavoidable.
Kind Regards
Paul
Recommended reliable store
Good range of products for specific medical needs ie. dry mouth.
Ease of ordering & delivery communication although request for product review issued too early, before products have been trialed.
Have purchased from DD many times, no complaints.
21. februar 2020
Uopfordret anmeldelse
very quick orderand hassle free
21. februar 2020
Uopfordret anmeldelse
The toothpaste is great for the…my child whose sensitive to taste of flavoured toothbrush hence the purchas. My child loves it
The toothpaste is great for the sensitive person and delivery was OK
20. februar 2020
Uopfordret anmeldelse
Parcel took nearly a week to arrive
20. februar 2020
Uopfordret anmeldelse
Only thing I had problem with was being…
Only thing I had problem with was being unable to confirm email address for my account so was then unable to track item requested new confirmation email several times with no response
20. februar 2020
Uopfordret anmeldelse
very good value for money and always…
very good value for money and always arrives promptly .... even when using the Royal Mail!
20. februar 2020
Uopfordret anmeldelse
Toothpaste not shown as out of stock
Ordered toothpaste, not shown as out of stock. No delivery when expected but after 6 days I received a message saying that it was out of stock and delivery will be delayed further.
If an item is out of stock be honest and show it as such.
20. februar 2020
Uopfordret anmeldelse
Besvarelse fra Dental Direct
Dear David
Thank you for taking the time to complete the review.
There had been some major production issues with this product and unfortunately we didn't get as much as we had ordered and therefore had to cut back some quantities that some customers ordered. I do apologies for any inconvenience that this may cause but was unfortunately, unavoidable.
Kind Regards
Paul
Arrived on time and well packaged.
19. februar 2020
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.