Not received
18. januar 2024
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Skrevet af virksomheden
Afro cosmetics, skincare and hair care products. Skin lightening creams for dark spots, skin discolouration and melasma. A beauty supply store in the United Kingdom.
Kontaktoplysninger
Storbritannien
- www.dedemy.com
3,6
Middel
13 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Expired skin oil
I bought a skin oil which got delivered today. I was excited at first, only to open it and notice a difference in its smell. Apparently it has expired since September 2023.
Edit!
You sound very unprofessional. What reason do I have to want to put your business down. If you had handled this better, i wouldn't mind deleting my review. Kindly check the expiring dates of the remaining oils. You are very lucky I can't post pictures here. I could call you out on other platforms first for calling me a lier and not requesting for my proof. Again, I'm going to ring you for a refund.
Edit!
So I just finished speaking to the lady who claim to own this company, she is adamantly telling me that the oil is due to expire 2029. This same oil was produced 2020, there is no way it would have 9years shelflife. This oil usually have 2/3yrs life span. I am now wondering if my eyes are deceiving me because I can see that it's boldly written E:09/23. I'm not daft. I'm definitely taking this up. I'm that petty.
Edit:
I have sent you an email with picture attached. See you soon.
20. december 2023
Uopfordret anmeldelse
Besvarelse fra Dedemy
This is a pure lie. Why are you lying? We just received the shipment of this oil this December. And you came here to claim that it was expired. How come you never contacted us to request a refund or at least complain about it? You could not contact us because you have no evidence. The oil is not expired, as you claimed. We don't sell expired goods. You are just being mischievous. The expiry date is 09/2029 but you claimed that what you saw was 9/2023. I told you to use a magnifying glass or ask someone to check the date for you but you refused. I wish that you could post the picture here so that everyone can see it.
Great service!
8. november 2023
Product finally came late
Product finally came, however do believe it took way too long to be posted.
5. oktober 2023
Excellent and good doing business with
17. oktober 2023
Besvarelse fra Dedemy
Thank you so much, Joy, for the review and for being a wonderful customer.
Customer service is excellent
Customer service is excellent. Friendly and helpful services too
11. oktober 2023
Besvarelse fra Dedemy
Thanks so much for trusting us and for being a wonderful customer.
This company is excellent
This company is excellent. I have buying from them since 2020. I have never had problems with them and their products are authentic.
7. oktober 2023
Besvarelse fra Dedemy
Thanks so much for trusting us and for being a wonderful and consistent customer.
Not trustwhorty company
Bought some products from this company, the package got sent back beacuse I wasn´t able to collect it. Contacted the company and asked if it´s possible for them to send it back. Initially they were helpful then I started to get ignored and they´ve decdied to keep the package and the money I payed for it.
Awful and greedy behavior.
21 Oct-2023
The company has responded in saying that I’m trying to keep the package and the money, I’ve decided to just give up and let them keep everything. Small amounts of money that they thing I will waste months trying to resolve just to keep. Upsetting and disappointing.
16. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Dedemy
Sorry that you feel this way about our company. Our company is very honest and customer-friendly. You claimed that you did not receive your order. But the tracking shows that your order was delivered to you. In that case, we cannot send a second order to you. Moreover, the package was never sent back to us, as you claimed. You cannot have both the package and the money back.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.