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DATMAN Anmeldelser 96

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TrustScore 4.5 ud af 5

4,3

Betalingsservice
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

This company works in conjunction and as a merchant for foodhub. Foodhub is an online grocery and fast food ordering platform. Even though Datman takes the payment from the customer through the app fo... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Amazing customer service from top to bottom, couldn’t fault a thing, handled with care and provided me with a lot of information which was really helpful with my onboarding. Recommend highly Mr Allan,... Se mere

Bedømt til 5 ud af 5 stjerner

Amazing customer service from Allan. He was very professional and helpful and knew what he was doing. Thank you Allan

Bedømt til 5 ud af 5 stjerner

Abdullah dealt with my change of bank details very smoothly advised me the best way to do it so we don't miss no payments. I even received a call back for confirmation. Thanks Abdullah

Virksomhedsoplysninger

  1. Betalingsservice
  2. Betalingskortbehandling

Skrevet af virksomheden

"At Datman, we excel in delivering a seamless payment experience, combining traditional and modern payment solutions."

Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

96 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 33 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

This company works in conjunction and…

This company works in conjunction and as a merchant for foodhub. Foodhub is an online grocery and fast food ordering platform. Even though Datman takes the payment from the customer through the app for the goods the customer has purchased and my business has no details of the payment etc. But when there is a chargeback and my business had 5 or 6 in a few days, amounting to a lot of money, then the problem becomes the retailers. So this amounts to fraud by Datman. We have to pay the customer back. There is a lot of mistakes here by Datman due to regulations, PCI DSS compliance, which we have not done and so forth. A lot of trouble for Datman just on this technicality. Don’t want to reveal too much here also as you may understand if reading this. On top of this they send you a email to go and directly approach the customer to get the money back. I didn’t go due to my and my staffs safety and welfare. Honestly it’s all in the emails. I am looking to take this further and even though this will take time and effort, I will be raising a class action lawsuit against Datman and Foodhub. I will be using a company called Leigh Day based in London. They work on a no win no fee basis and hopefully others will see this and look out for Leigh Day raising this injustice. It will take a lot of time and effort from me, so anyone reading this and who has been in the same situation as me, please be patient and you will hear more soon.

7. april 2026
Uopfordret anmeldelse
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Besvarelse fra DATMAN

HI Amjad
You are right, we are Foodhub's payment processors, as it says on the card form while making a payment.

The email you got for the chargeback ensures transparency, so you are aware.

As for reaching out to the customer, we had good success rates with stores reaching out to their customers as at times the customer is unhappy and has raised a chargeback (dispute) for not receiving good food, etc.

Not all disputes are raised due to fraud and hence it is important for us to strike a good balance of strict declines (adding friction to end customers for paying for their food) against letting fraud through the door.

It is also worth mentioning that Datman fights ALL chargebacks raised on any account with us (including Foodhub stores) with evidence that we can produce, including the invoice for food, the delivery receipt (if one is present), past transactions from the same customer and much more, so that the merchant wins the money back.

The email you have received would mention if the chargeback is just raised and is being fought for OR you have lost it and the funds are gone.

We have a good win rate of more than 60%, indicating a high chance of the money coming back to you once the case is closed.

As for the weekly rent, that is mentioned in your contract with Foodhub and Datman individually from the day you start trading.

The rent is not fixed and can be finalised when the account is onboarded.

Please feel free to reach out to our support, reply to the chargeback intimation email to reach out directly to the risk assessment team or reply here, and I will be happy to have a call with you and resolve your issue.

Bedømt til 5 ud af 5 stjerner

I dealt with Apsara from the team

I dealt with Apsara from the team. She was a credit to the company and her team. She was extremely helpful and patient, understanding. Amazing service start to finish.

2. december 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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