Dales Cycles Anmeldelser 

Reserved a mountain bike for Xmas delivery. Went to collect bike after being “professionally built” the bike had no brake pressure…bike was swiftly took away & brakes swapped over from deeply model. Fast forward a few months brakes terrible squealing brakes identified as callipers leaking fluid, in the end whilst under guarantee it needed new leavers lines discs pads & callipers. I don’t know what they did but made a right mess of it

Easy to order and dispatched on time. Well packed

Great communication and friendly service and advice!

I'd to thank the lads for the rapid and great job they done for me excellent service always a pleasure 👍

I would like to thank Jonathan and the team at Dales Cycles Glasgow. I'm a disabled person with limited mobility. Jonathan and his colleagues were exceptional. Excellent customer service. Thanks again.

Excellent customer service and prompt delivery. Will definitely use them again

Helpful and friendly team. Also got a higher spec bike, to ensure delivery date was maintained.

I’ve just bought a bike online, the price was great, but unfortunately there was delay in delivery, The sales team were excellent with communication throughout. The bike is now delivered and seems perfect, Thankyou

Got what I ordered in good condition, well packaged and as scheduled - what's not like !!

I ordered gift vouchers online and they arrived two days later.

Great product at a great price, and free delivery. The web-site said 1-2 days delivery but it was 7 days. However, order placed just after New Year which is probably a busy time, and the delay may have been the couriers responsibility.

Great bike. Lube
Fast delivery
Good price

Card arrived next day. Excellent service.

It was simple to order the item on line and it arrived super quick.

Prompt and excellent service. Fitted a few extras. Highly recommended. Best and most knowledgeable in Glasgow 👌👍

We rented a road bike and an E-bike for the Dales ride. Guys lived up to all premises, delivered and picked up our bikes, gave us some good cycling tips. Both bikes shifted well, no flats, all in order. We came from Canada and did not have a vehicle so were dependant on Dales for our trip, well done ! Thanks Dv

Don’t usually leave reviews but I was particularly disappointed in the service I received from Dales Cycles.
Booked my Giant TCR in for a service last month.
Collected the bike after the service, was told speed degreaser and white lightening clean ride lube was used.
The chain was in a terrible state, covered in an oily black paste. Never been degreased and looked like it had been rubbed over with an old oily rag. The gears also weren’t indexed properly and the frame was covered in greasy hand prints.
Back it went and I was told it would be sorted for the next day.
Back into Glasgow the next day to collect and straight away I noticed the chain was as before, not been touched or maybe just rubbed over with a dirtier rag? Gears still not indexed properly and front tyre only had 40psi in it.
Think it’s quite bizarre how anyone can think it’s acceptable to put fresh grease on a chain without firstly cleaning it? Was the chain even inspected for damage/cracks?
So to sum up what I’ve really done is drive into Glasgow 3 times, pay the £54.99 service fee, to then take my bike home and service it myself? But the guy on the desk did say sorry so that’s ok then. 🤣

Road bike shoe T bolt broken. Brought to Dales. They removed the bolt from inside the shoe, and replaced with a new one….. all at very short notice. Quality service from Jonathan and colleagues…..as always!! Thankyou!!

Items arrived in good time, good communication via email from order acceptance and dispatch.