Never easy getting the DNO, Utility Supplier and Contractors all aligned. D-Energi made sure an engineer was on site when needed and the job went very smoothly. Good customer service as well.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Never easy getting the DNO, Utility Supplier and Contractors all aligned. D-Energi made sure an engineer was on site when needed and the job went very smoothly. Good customer service as well.
Virksomheden har svaret
We made a mistake on our initial set up with D-Energy concerning the billing address. Jacob corrected this in under an hour, a pleasant change from "we will respond in five days"!
Rhetorical ...Who has ever been billed for ' Transportation charge £ 0.98 per day ' on any of their previous utility suppliers. Who quite rightly understands the billed ' Standing Charge ' element... Se mere
Virksomheden har svaret
I'm not usually one to write reviews however Kendall Marsden deserves a big shout out! There's never been a request that I've sent to Kendall that she hasn't managed to resolve or answer. I don't thin... Se mere
Virksomheden har svaret
Business gas and electricity supplier
D-ENERGi Business Complex, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I was with D-energi for 3 years and always received a great service from them, specially through lockdown.

Besvarelse fra D-ENERGi
I have been with this company for over 12 months and I have just renewed again as i was coming to the end of my contract, I have been dealing with Emma who has been exceptional, no hard sell, very easy to speak to and the communications via phone and email with agreeing a new contract was simple, clear and easy.
We all know there a lot of suppliers out there but I would highly suggest you give these guys the chance.

Besvarelse fra D-ENERGi
We have found D-ENERGi to be a valuable business partner to our company. Their communications have been first rate and their billing clear and concise. We would strongly recommend for other small and medium sized companies who want their gas/electric supply to be handled with little fuss and bother.

Besvarelse fra D-ENERGi
Well run, efficient and helpful company! Smooth transfer of all 11 schools in our multi-academy trust to D-Energi. Any problems or queries were resolved really quickly. Competitive pricing has meant we also get good value for money.

Besvarelse fra D-ENERGi
Been with DEnergi for the past 3 yrs, previously on an annual price review account Lee was great in matching the lowest quotes. Renewed now for 3 yrs and lowest price was matched with credit added for loyalty. Can’t fault DEnergi on anything and they’ve never employed pushy sales tactics like other companies and brokers who try and force you to make an on the spot decision when quoting tariffs. Both Emma and Lee have been great. I would recommend to anyone based on my personal experience.

Besvarelse fra D-ENERGi
Another great year with D-Energi. We put through a number of other premises energy supply with D-Energi and Emma was excellent in providing a prompt and competitive quote. We also renewed all our existing supplies with D-Energi. Life has become so much easier now that most of our sites are with them on a single renewal date - no more worrying about missing the notification date! Emma sends timely reminders which is very helpful.

Besvarelse fra D-ENERGi
Jasmine helped me sort out my contract and listened to my concerns. Impressed by how they dealt with the issue i had and resolved it very efficiently

Besvarelse fra D-ENERGi
D-Energi were helpful in sorting out a supply pricing problem that occurred while our staff who dealt with electricity supply were furloughed and weren't able to renew the contract in time. I would recommend them. We currently have 4 contracts with them.

Besvarelse fra D-ENERGi
Scam, signed up a 3 year fix contract for them to jack up the prices each year automatically. Hena provided a quote on email and informed us our annual cost only then to go ahead and add 98p transportation cost. Not mentioned in the email or over the phone saved the call recording. Sending a letter to CEO first thing in the morning.

Besvarelse fra D-ENERGi
been with d-energi 1st year of 2 year fixed contract no annual statement. now find out not fixed price contract put standing charge up 96p per day willing to bring it down if we sign for further year. WE WILL TAKE THE HIT AND GET OUT WHILE WE CAN. JUST ANOTHER ENERGY CONSULTANCY WITH SMALL PRINT. BEWARE OF THIS COMPANY
D energy came back after this review still charging the same rates but have reduced our annual charge by £375.60 because they had made a mistake on our calculations. We are still not extending our contract. Trust them even less now looks like they would have ripped us off for even more if we hadn’t complained.
Just a follow up on our dealings with D Energy
We were contacted By Zico of D Energy (a senior executive) who was very apologetic and has gone above and beyond to rectify our situation. unfortunately his staff didn't have the same commitment to customer satisfaction.
We would like to thank Zico for his intervention and commitment to monitor our account, are now more than satisfied with the out come

Besvarelse fra D-ENERGi
Been quoted a cheaper price plan than previous suppliers. Great and fast customer service.
Signed up with D-ENERGi and couldn't be happier. Was very easy to get a quote on the site, came back with a good price and signed up right away. Customer Support is second to none!
Good customer service with free call. A good alternative with cheaper prices. I liked it.
A good cheap alternative for a small business. The customer support is quick to answer questions too.
I switched to D-ENERGi and couldn’t be happier!! Great prices and a great customer service team they couldn’t of been more helpful. I’m so happy with there service I’m looking to switching my business to them too!!
We are using electricity and gas, and in these 9 months we have been very happy with the prices and the service. If everything continues this well until the end of the first year surely we will hire water too.
I am satisfied with the price, I had no problems with the service. Overall a good provider at a decent price for the service. We only use electricity, but I think we also offer gas.
Easy switch to D-ENERGi and fast reply with my quote. They deliver an excellent service and have good customer support.
I did a quote on the website a few weeks ago and it came back very quickly and was so much cheaper then my then current provider. I found the switching process very easy to do and so thankful i did. They came and replaced my old meter without any hassle. great customer service and i'm saving a whole lot of money now I'm not with the big six!.
I switched a few weeks ago and I honestly haven’t looked back.
The rates are much cheaper than other competitors out there and it was quick and easy to transfer.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.