Very poor customer service and delivery time is not accurate I have had no reply from emails sent and still haven't received my order. UPDATE Immediately after posting the reply to my review I wa... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Very poor customer service and delivery time is not accurate I have had no reply from emails sent and still haven't received my order. UPDATE Immediately after posting the reply to my review I wa... Se mere
Virksomheden har svaret
I ordered approximately 7 items. One was too small. I am attempting to return the item and purchase a larger size. They keep responding with same canned response. It does not contain anywhere to send... Se mere
Virksomheden har svaret
It's my first time ordering. The web site is very easy to use and there's no annoying pop-ups , adverts or incentives to get your email address. All my items delivered on time. I'm extremely impres... Se mere
Virksomheden har svaret
I waited eagerly for my first parcel (order CW269958) having read great reviews and noting the reasonable prices, and was totally overjoyed with my purchases. Two dresses, very simple in style, but ex... Se mere
Virksomheden har svaret
CurveWow, the home of gorgeous plus size clothing in sizes 16-36. Check out our fantastic curve range and shop tops, dresses, skirts and much more!
8 Helix Business Park, CH65 4LR, Ellesmere Port, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic range of items,easy to order,very fast delivery service. Lovely dresses recieved exactly how they are described. Will definitely be ordering again.
Order CW202155

Besvarelse fra CurveWow
Order ID - CW191363
First time using CurveWow so I was a little hesitant to place an order. The delivery time was really quick about 6 days. I was impressed with the quality of the items and the cost, as to sizing I would say they are quite generous. I kept two of the items ordered and returned the rest (ordered two sizes in each). The return process was straightforward but beware you have to be patient! It has taken 4 weeks for the money to go back into my account. I chased up the return on a number of occasions, it's impossible to speak in person but to be fair emails were replied to usually within 24 hrs. So overall, I will use them again in the future.

Besvarelse fra CurveWow
Ordered a dress way over a month ago sent back as way too big ( my part ordering wrong size ) I sent it back pretty quick and still waiting for a refund they haven’t even accepted my parcel apparently after over 30 emails back and forth over the weeks they keep asking me the same questions does my head in so wrong

Besvarelse fra CurveWow
They really need to sort their refunds out. After claiming they didn't receive all of my refunds on a previous order, because I liked their clothes I decided to try and give them another chance. I have recently had to return items from two different orders, I send them back in the same package. One return has been processed (eventually, they received it on the 13th and we are now on the 27th) and the other hasn't. I think I've had enough of this company now unfortunately.

Besvarelse fra CurveWow
Love the dress I bought and delivery was spot on.
I’d recommend curvywow 10/10

Besvarelse fra CurveWow
The dress looked fabulous online but when it arrived the quality was poor - an overlocked hem on a £40 dress! The cut and fit was also bad so it was returned.
I waited 10 days before I contacted them regarding the refund confirming to them the date they had received my parcel
back (I checked the tracking number online). I had a reply stating that it hadn’t yet arrived in their warehouse and to provide the receipt with the tracking number which I did and hey presto! I was refunded immediately.
My advice to you is keep your receipt should you ever have to return something and check the quality of the item before you decide to keep it as there are better made, cheaper ones on the high street.
I was hoping to be able to write a rave review but I always give an honest experience whatever I’m reviewing.

Besvarelse fra CurveWow
I am very disappointed with the customer service from this company. No communication at all from them about my 2 returned orders. Of mine 1 containing 3 dresses and the other package containing 1. I have been waiting for a refund for about 3 weeks now and still haven't heard anything from them that a refund is being processed nothing. I can't even call them as they don't provide a number and I've emailed them privately and on their website also and yet still nothing. I just want my refunds back 🤦♀️

Besvarelse fra CurveWow
Quick delivery, great product very happy with my new jumpsuit.

Besvarelse fra CurveWow
Quick delivery and a great quality, reasonably priced dress.

Besvarelse fra CurveWow
Always see the adverts come up on Facebook and love your models. They all look so gorgeous. Decided to order a few things. Love the fit of these, however, I feel you should advertise better on if the tops etc have padding. Also have ordered a swimsuit previously with this issue and very high up on the legs/bum. It’s ok. Tu would prefer to cover more of that part. Order number- CW199408.

Besvarelse fra CurveWow
If I could give no stars I would. Ordered a swimming costume which was no where near true to size - ordered a 16 and was more like a large 18. On the basis of this I had to return it only to find they do not refund the £5.99 delivery fee. It also took a whole month to get my refund for the item. Absolutely disgusting when it is an issue with their sizing and out of my control. Will be pulling the card transaction for the remaining £5.99 out of principle. Avoid avoid avoid!

Besvarelse fra CurveWow
Ordered several items, good sizing, style, colour and material. Delighted with my purchase and will definitely shop again with Curve Wow.

Besvarelse fra CurveWow
Quick delivery , easy to use web site but overall the clothes are beautiful . It’s hard to get nice dresses when your a plus size that’s not old fashioned so curvewow is a god send . I’ve had a few dresses and I love them

Besvarelse fra CurveWow
Well ok I gave them the benefit of my doubt but NO 3 weeks gone now and I still haven't received my REFUND. Curvewow. This is disgusting I will go to consumer rights if I haven't recieved it in 24hrs

Besvarelse fra CurveWow
I followed the returns procedure, and tracked my parcel back to the company.
There was no acknowledgement of parcel being received, and no communication regarding refund until after I emailed to check.
The company suggests 10 working days to process refunds, but in reality it's taking several days longer.
The lack of communication is frustrating
- After receiving the generic reply to my review, I'd like to share the reality I experienced.
It took 15 working days, that's 21 calendar days, to process my return. And that's not inclusive of the further four working days for the money to return to my account.
I have another return being processed at the moment, today was Day 10 (working days), and I have had, as yet, no communication regarding my latest return and refund.

Besvarelse fra CurveWow
Still awaiting a refund. They received the items back on the 30th of Jan. Sadly had to chase a few times. Very poor customer service. Sent another parcel back yesterday let's see how long that one takes. N what excuse they use.

Besvarelse fra CurveWow
I love this site. They have affordable yet trendy clothes for all sizes. The delivery is always excellent and the quality of the items speak for themselves. Overall very happy customer 😊
Ref: Order #189517

Besvarelse fra CurveWow
I really didn't know what to expect when I ordered my dresses. Well I needn't have worried. They are beautiful, well made and the design actually makes me look slimmer than I actually am! What a bonus! And such an amazing price too. Very fast delivery too. definitely going to use this company again and thoroughly recommend them.

Besvarelse fra CurveWow
Shocking customer service and returns process.
I purchased 2 dresses in January snd returned one of them for a refund and they have refunded the wrong dress
leaving me £14 out of pocket.
The return process is very slow as it takes 2 weeks to get a refund acknowledgement and they are trying to say that I returned the lower priced dress which I still have hanging in my wardrobe.
They are also now not responding to my emails.

Besvarelse fra CurveWow
Order number CW199243
I ordered 3 dresses using the size guide for reference and all 3 were too big BUT the mesh angel sleeve dresses are beautiful and I am going to reorder in a smaller size, fantastic quality, flattering dresses for the price.

Besvarelse fra CurveWow
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