Incredible customer service, fast efficent, helpful. We had an issue with a delviery , these guys had it collected and replaced almost next day - exactly what you need in a company, put it right wh... Se mere
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Se, hvad kunderne siger
Wonderful service, place the order on Sunday night. It arrived today (Tuesday) really quick delivery! Ordered the black " chicken boxes" they look stunning. Thank you
Delivery within 2 working days, a wide range of products that are cheaper than anywhere else, a points reward system to convert into money off orders, aqueous lined hot cups that are fully recyclable... Se mere
Virksomheden har svaret
I order platter boxes from Cups Direct. Ordering is simple, delivery is quick. Boxes are fantastic. Customer services were especially helpful when I ordered the wrong size lids too!
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
CupsDirect Ltd is a UK supplier of wholesale food packaging, drinkware and catering disposables for cafés, takeaways, caterers, hospitality operators, offices, events and multi-site businesses. Founded in 2010, we help businesses source reliable food-to-go packaging at competitive prices, with dependable stock availability, fast UK delivery and helpful customer support. Our range includes paper cups, coffee cups, cold drink cups, takeaway containers, food boxes, bowls, trays, lids, napkins, cutlery, straws, barware and selected sustainable packaging options. We take a practical approach to packaging, offering recyclable, fibre-based, compostable and conventional products so customers can choose the right solution for their service, budget and environmental goals. CupsDirect is trusted by businesses across the UK and Ireland for straightforward online ordering, consistent supply and packaging that performs in real-world food service environments. Our aim is to make packaging procurement simple, reliable and cost-effective, whether customers are ordering everyday essentials or managing larger repeat supply requirements.
Kontaktoplysninger
Innovation Centre, Boundary Road., CO4 3ZQ, Colchester, Storbritannien
- 01206 212121
- Support@CupsDirect.co.uk
- www.cupsdirect.co.uk
5,0
Fremragende
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Order the 8x8x4 boxes.
Order the 8x8x4 boxes.
Exactly what I needed.
Kept me upto date with delivery
6. april 2022
Fantastic service
Great price, great quality, great service. With super fast delivery the whole experience from start to finish was seamless, we'll definitely be back.
6. april 2022
Order arrived as promised on time but…
Order arrived as promised on time but unfortunately damaged by courier. Was sent replacement next day.excellent service.
7. marts 2022
Good quality product at a reasonable…
Good quality product at a reasonable price with a fantastic delivery service, well pleased
5. marts 2022
Very good quick service
1. marts 2022
Excellent service
Excellent service. Easy to use and delivery when scheduled. Will use Cupdirect every time
8. februar 2022
My first order on behalf of the local…Very pleased
My first order on behalf of the local Probus Club. The website was informative, with options on cups helpfully stated. Once I had ordered, the cups arrived the following day. Very satisfied, and I shall order from here again.
8. februar 2022
Disappointing
Everytime I order these which is about every two months they are slightly different in colour or texture. They also come packaged in a thin sheet of plastic so when they’re thrown around in transit the sides dint and become damaged leaving me with many imperfect boxes to give my customers. Will no longer be using this supplier.
7. februar 2022
Besvarelse fra CupsDirect
Hi Jodie, thank you for your valuable feedback. I am sorry to hear about the issue - its the first time we have had this feedback. I have raised the issue with the purchasing team hopefully we can improve this in the future. If you wanted to try them again, we can add additional outer packaging - please just request this on checkout in the instruction box. Many Thanks. CupsDirect.
Very good service
6. februar 2022
Cupsdirect products are god but…
Cupsdirect products are very good quality but…They should change delivery company, they use APC Overnight, which is nightmare, has very bad reviews on our local depot(Redruth, Cornwall)
My order was supposed to be delivered on Tuesday(have confirmation message about delivery)but wasnt, no information on APC Overnight website what happend(tried to call them no luck)Wednesday no delivery too, again, finally I spoked with APC Overnight, and We agreed on my collection from local depot next morning(Thursday) my parcel wasn’t there!!!!So I traveled 40miles for absolutely nothing!!they local depot collection point is in different company(some car hire company) so I couldn’t speak directly with APC Overnight…lady from car hire company spoked with APC Overnight and told them to deliver my parcel to my cafe, which is on different adress from my order, they said no problem, Im number 6 in the round, so will it take 30min to be delivered!But wasnt!!!!
I had to travel again 40miles to collect my parcel!!!
My cafe couldn’t server food 2 days!!!I lost profit + fuel costs….
Cupsdirect send me refund for delivery, but I have lost money in cafe+fuel cost….
Until Cupsdirect don’t change their delivery company, I will use other company.
6. februar 2022
Uopfordret anmeldelse
Good quality products
Good quality products, reasonably priced, punctual delivery and effective correspondences.
I recommend to anyone in catering to use their service.
4. februar 2022
Besvarelse fra CupsDirect
Thank you for your recent order, and taking the time out to review our products. Many Thanks. CupsDirect.
Easy to place order on and and very…
Easy to place order on and and very fast delivery
1. februar 2022
Needed this order speedily and got it…
Needed this order speedily and got it and was delighted by this and the quality of the items ordered. Well done!
26. januar 2022
Fast efficient service.
22. januar 2022
During the ordering it said it is going…
During the ordering it said it is going to arrive on Wednesday which is good for me and the restaurant but it came a day earlier which is on Tuesday where we were close and I have to be there to receive the goods which is slightly inconvenient for me.
22. januar 2022
Besvarelse fra CupsDirect
Hi Mohd thank you for your feedback on our delivery service we will work to improve our notifications and offer specific delivery days in the future during checkout. Please use the comments box during checkout for now if you need a specific date, we will try our best to make the delivery on that specific date for you. All the best. CupsDirect.
fast delivery
19. januar 2022
Great service
Great service, simple and easy online ordering with quick delivery and good communication from the company.
19. januar 2022
Good quality and prompt delivery
17. januar 2022
Perfect purchase
Super fast delivery with a friendly courier driver.
Very happy and the products are just what we wanted and arrived in a perfect condition , Thank you so much
Elite Dogs ltd
16. januar 2022
Besvarelse fra CupsDirect
Hi thanks for your kind review, glad to hear the courier was having a good day. Thank you your business, your custom is much appreciated. Kind Regards.CupsDirect.
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