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I put one star but really I give them zero Stars
I finance the equipment they promised me and my wife 10 year supply of pure and gentle products we financed this water filter in November it is February and still the products are not here and apparently it's been an issue to try to keep up and catch up with Crystal clear concepts now that nobody picks up the phone and everything goes to voicemail nobody answers emails either this is all a front, they're not trustworthy at all.

Trevor and Deon installed our Crystal Clear system this morning. They were very professional and did a great job; They explained the system to us, tested our water to be sure it was perfect. They also were so neat and placed the system perfectly in our garage. I recommend this company. They are VERY customer centered.

Installation of the Crystal Clear Concepts systems went absolutely flawless. The technicians were completely competent in the installation process. Thank you guys for you professionalism and courtesy!!! Trevor, Carlos and Clayton... You guys are the best!!!

Excellent services - The installations experts Trevor, Marquies, and Carlos did a nice job in installing the water system and they were friendly, knowledgeable and showed lots of expertise. I liked their job and I will highly recommend them for anyone who needs installation of the water system. And in overall I give them 100%. Great guys and great company - crystal clear!!!

I’ve had the system less than a week & so far all is well. Installers were very swift & professional. That’s about all I can add. Trevor & Marquies were very helpful with my review.

Garland and Josiah installed my Crystal Clear this morning. They where very professional and answered any questions or concerns that I had about the unit being installed. I'm very happy with my purchase. Great teamwork!

Installion team was patient and kind. Great job. Everything looks great.

Garland and Carlos were fast great very professionals and knowledgeable on what they do. They both answered my questions on how to take care of my water system and how to change the salted on my system

Clayton and trev were both very helpful and professional. They cleaned up everything. I am very happy to have clean water.

Josh Boushee came to our house today for our 90 day follow up and water check. Josh was very nice and very knowledgeable. We love our system and all the employees. Always are willing to help.

Josh Boushee
Josh was great, he took his time, making sure my landscaping was just right and it was 47 degrees outside.
He also services my machine and he made sure I had no more licks before he left.
Thanks for such great service on a Saturday.

Garland and Mason, were prompt and professional. They were very thorough with the procedures and how to’s. I’d definitely recommend the service.

The follow-up of Chrystal Clear in Grand Prairie, Texas is phenomenal. Today Josh evaluated my system a year after I bought it and he was courteous, thorough, a great educator of the system and the process he was going to do as well as while he was performing the maintenance. I appreciate Technicians who take the time to do these things. That is why I bought from Chrystal Clear and will recommend the company and Josh to anyone who asks.

Josh, doing a excellent job maintenance on my system and was very knowledgeable on the job he’s done.

I was very grateful that Tim was extremely informative and instead of your normal sales pitch (which I loathe) he educated me on the importance of clean water. I knew that I wanted clean water however I had no idea how dirty and harmful the city water could be over time. At the end of the day I want to protect my family, my investment (my home) and our health.

Preston and Ray were very courteous and worked quickly during the installation process. I am beyond excited knowing that my family and I will be able to enjoy clean water and the many benefits it provides.

What can I say about Crystal Clear.....you guys ROCK!!!!!
Brock the water tester examined and explained clearly what my city water was doing to me physically and mentally to my body and mind.

My guys Garland and Ray who showed to put my system in this morning worked tediously in the cold. They took their time and did it right, showed me how to operate my new water system, and explained everything CRYSTAL CLEAR!!!! GARLAND AND RAY WERE GREAT!!!!

THANKS TO EVERYONE WHO MADE THIS HAPPEN

LISA BROWN

Fast installation. They were all done in a couple of hours and managed to keep my lawn in tact. No damage to my flower bed :) so far impressed with their service.

Josh Boushee was my service tech today. He was very helpful and a joy to work with. Thx Josh for explaining everything and answering all my questions clearly.

The men that showed up to my house were very professional and friendly. They showed us how to work the system and were to add the salt. They were very careful when having to drill into one of the plugs in my living room and the process was very clean. All the men were very friendly and were not afraid of my dogs.

First off finding out how bad Arlington water is, was quite scary to say the least! Tim was very courteous and professional during the water testing and answered all my questions. Looking forward to many years of CLEAN water. Joshua was kind and considerate in taking care to make sure I was satisfied with the landscaping work and he did a wonderful job. Thank you Josh and Preston for all your hard work in taking such good care of me during the installation of the water system. You have a great team of individuals at Crystal Clear. Sincerely, Rebecca