Tak, fordi du bruger Trustpilot. Det er desværre ikke muligt at skrive anmeldelser på denne side længere, da virksomhedens website er lukket ned. Hvis du har nogen spørgsmål, er du velkommen til at kontakte os.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Do not deal with this company. They sent me really awful plants and wanted to charge me for the postage to send them back but they did offer to send me another lot of plants, by which time I had been to our local nursery and bought a wonderful replacement. I do a lot on the internet and have never, ever had such bad service from any other company with whom I have dealt. Why should I pay postage for grotty goods. L. Mears
What a joke this company is!! They charge more for a 9cm pot than other places charge fir a 2L potted plant! Most of the plants are dead on arrival and what they do sell looks like it is from a third world country!!
This company needs to be stopped and sued for how they treat there customers!! Absolutely disgusting!
I am now in discussions with my solicitor to take action against this business to have them shut down!!😡😡😡
I ordered 2 potted plants instead of bare root canes thinking they would be worth the extra cost as they would have more established roots and therefore a better chance of early fruiting.
I was wrong. What I got was 2 bare root canes that had very recently been put into a pot . The roots had not in any way spread through the pot and did not hold any of the compost.
Customer services' response was to skirt the question and tell me there's a 5 year guarantee. They are planted and hopefully will do well but I paid extra for 2 plant pots and a bit of compost when I could have spent less and got more canes.
Another screw up from Crocus.
I specifically requested a delivery date for Friday and have been chasing them since then. They keep insisting the order was delivered, but after persistent follow-ups, I finally received a delivery photo—which is clearly not me, my house, or any of my neighbours. The photo shows someone in an office, whereas I live in a residential area.
I’m still waiting for an update on what happens next.
I ordered 4 African violets in flower and in pots. When they arrived the carton had clearly been turned upside down. Although the pots were firmly fixed, the plants were not held in the pots by anything!
Consequently 2 of the plants had tipped out and then been deposited on top of the others. Soil was everywhere! All plants were damaged.
I sent photographs and they sent me 4 more for no charge. These were packaged exactly the same with the same result!!
Of the 8 plants I have managed to salvage 2 which are surviving 3 months later....just!
Crocus get your act together with packaging. You can't guarantee the parcels will remain 'this way up'
Much better service from other mail order suppliers
Ordered lots of plants in feb, still waiting for 2 of the 2 litre pots costing me 17.99 each to grow, have sent three emails to customer services and images. Not heard back. most appalling customer service i have had ever...
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
