The service and level of contact from Paul was excellent. Information on sizing etc was most helpful. There was a slight delay on the order being delivered, however we were kept fully upto date and... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Tiles delivered 4 days late. They totally forgot to deliver them. Rude customer service, blaming everyone but themselves. Lied to on the phone about further delivery times meaning my tiler was sitting... Se mere
Virksomheden har svaret
We have shopped here a few times and should have written a review a while ago we have always been helped by a lady called Jayme who is fantastic always willing to go the extra mile with perfect ser... Se mere
Thanks for being so helpful. Great service. Also Thankyou for referring us to Derek Townsend who has done a fantastic job tiling our kitchen floor. I wouldn’t hesitate to recommend Derek to any... Se mere
Virksomhedsoplysninger
- Flisebutik
- Badeværelsesrenovering
- Butik med badeværelsesudstyr
- Marked for byggematerialer
- Køkkenudstyrsbutik
Skrevet af virksomheden
Wall And Floor Tiles For Your Bathroom Kitchen Living Areas & Outside.Take Home A Sample Or Have It Sent To You. Our Experienced Staff Are Here To Help.UK Wide Home Delivery.
Kontaktoplysninger
28-30 Barrie Road, G52 4PX, Glasgow, Storbritannien
- 0141 882 3245
- seller@crocatile.com
- www.crocatile.com
3,8
God
70 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great tiles
Great tiles, we purchased salerno grey and so happy with them.
26. juli 2020
Uopfordret anmeldelse
Great customer service and prices.
Didn’t have the tiles we ordered but sourced alternatives at the same price. Delivered really quickly and really helpful.
28. juni 2020
Uopfordret anmeldelse
Excellent customer service
Order all of my tiles for my bathroom. And the customer service and delivery were spot on. Would defo recommend and use again
26. juni 2020
Uopfordret anmeldelse
I haven’t received it yet.
14. januar 2020
Uopfordret anmeldelse
Besvarelse fra Crocatile
Dear Customer,
We take all of our reviews seriously, but according to our delivery team, they left the sample at the side of your house with a note through the letterbox.
According to our system, all orders have been dispatched or collected, if you have any other problems or questions feel free to get in touch with us on 0141 882 3245.
Regards
Crocatile
Don’t deliver and don’t communicate
No communication. Delivery not made. When I called they said they would call back but never did. Wouldn’t trust them.
25. oktober 2019
Uopfordret anmeldelse
Besvarelse fra Crocatile
Dear Customer,
We are sorry that you did not receive the best of service from our company. We did try to call you on a number of occasions before you placed this review - including leaving a voicemail to inform you of the delay to your order being dispatched due to an issue with our couriers.
Your order was subsequently dispatched on Friday several hours after we left you a message. I have also discussed with the staff that in future if there are any delays to update the customers immediately.
We take our reviews seriously and thank you for bringing to our attention this issue which has now been rectified.
If we can help you further in any way please contact our manager who will be happy to sort out any other issues.
Regards
Crocatile
They lost my order
They lost my order - I am now awaiting replacements. Not sure why they would ask for my review before actually delivering anything! They were at least suitably apologetic.
16. oktober 2019
Uopfordret anmeldelse
Thanks Craig at Crocatile
The service I received from Crocatile was excellent. I had to return three times for advice, not about the tiles, but the tiler who did the job. Craig, who assisted me each time, was knowledgable, professional and extremely helpful. Thank you again.
20. august 2019
Uopfordret anmeldelse
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