Couverture & The Garbstore Anmeldelser 

80
•
TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Best menswear boutique in London, excellent curation of stuff and lovely staff/customer service online. Strong recommend all round!

Bedømt til 5 ud af 5 stjerner

Excellent communication and help after a Royal Mail mix up on a return. All sorted smoothly and will be re-ordering next week. Many thanks.

Bedømt til 5 ud af 5 stjerner

C&G is great - they stock some under-the-radar brands, and their in-house line is awesome too. As well, they have really minimal packaging that is easy to recycle (aka paper), as opposed to some 'eco'... Se mere

Bedømt til 5 ud af 5 stjerner

Don’t know what’s all the bad reviews about, i found my item on sale and it was a bargain. Compared to other sites it was a lot cheaper so i thought I’ll check this website out on trust pilot, saw som... Se mere

Virksomhedsoplysninger

  1. Tøjbutik

Skrevet af virksomheden

Notting Hill and online fashion and lifestyle concept store, selling womenswear, menswear and homewares. Specialising in independent and up-and-coming designers from around the world.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

80 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(80)

24 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great service

Very quickly returned wrong item that was sent, and offered refund after sale prices went up the day after. Great, friendly, quick service.

4. december 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Helpful & Quick to Respond

Jason was very helpful, I was struggling with a gift card code and he was quick and informative, He attached screenshots that I found helpful. The only comment I would say is the chat function, you have to create a new chat every time to reply. Thanks again Jason for all your help.

1. december 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service from Couverture.

I had a bit of misfortune with a purchase but Couverture went above and beyond to find me a very fair and cost-effective solution. Not sure they needed to help, but they did, and I’m very grateful that they did.

19. august 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great shop!

C&G is great - they stock some under-the-radar brands, and their in-house line is awesome too. As well, they have really minimal packaging that is easy to recycle (aka paper), as opposed to some 'eco' packaging that still probably last for thousands of years.

21. juli 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great customer service

I am very happy with Couverture & The Garbstore customer service. I have had a problem with my delivery which I never got, and they have been super helpful and effective to replace it. And good advice regarding the size. Thanks again!

14. maj 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Exceptional customer service

Recently bought a jacket for my husband which didn’t arrive. I sent an email to explain that I hadn’t received it, I was slightly concerned as it was low in stock when I bought it so didn’t think I would be able to get a replacement. I received a reply from Afua at customer services who was able to establish that DPD had mislaid the package and arranged for another jacket to be sourced and sent out. The jacket arrived today, my husband is delighted with it and I am delighted with the exceptional standard of customer service I received from Afua who kept me informed at every stage of the process! Will definitely buy from the company again.
Highly recommended.

11. februar 2021
Uopfordret anmeldelse
Couverture & The Garbstore-logo

Besvarelse fra Couverture & The Garbstore

Hi Pamela, thank you so much for your lovely feedback!

Bedømt til 5 ud af 5 stjerner

Great service all round

Quick delivery, great customer service and beautiful wrapping of a gift I was ordering.

10. februar 2021
Uopfordret anmeldelse
Couverture & The Garbstore-logo

Besvarelse fra Couverture & The Garbstore

Thank you for your feedback and we are glad you like your order!

Bedømt til 5 ud af 5 stjerner

Great products and service

Great selection of products and extremely helpful customer service team. Thanks Afua for sorting out my order!

9. februar 2021
Uopfordret anmeldelse
Couverture & The Garbstore-logo

Besvarelse fra Couverture & The Garbstore

Thank you for your feedback!

Bedømt til 5 ud af 5 stjerner

Good e-comm experience, customer service.

I had a very good e-commerce experience, mainly due to the customer service. I was shopping on a mobile format and my order didn't trigger an email with my order, however Afua who managed this was able to supply all missing info. Overall had a good web experience and I am happy to do it again, I'll be even happier when I can shop in the London store again!

9. februar 2021
Uopfordret anmeldelse
Couverture & The Garbstore-logo

Besvarelse fra Couverture & The Garbstore

Thank you for the lovely feedback and we are looking forward to having you back!

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service, always

9. februar 2021
Uopfordret anmeldelse
Couverture & The Garbstore-logo

Besvarelse fra Couverture & The Garbstore

Thank you for your feedback!

Bedømt til 2 ud af 5 stjerner

Great selection of clothes awful service and comms

Great selection of clothes, AWFUL online customer service and comms!

4. december 2020
Uopfordret anmeldelse
Couverture & The Garbstore-logo

Besvarelse fra Couverture & The Garbstore

Hi Sean,

Appreciate your feedback and sorry to hear about your experience. I've checked on the status of your order and it looks like it's scheduled for delivery shortly but will send over an email shortly with more details

Best

Jason

Bedømt til 5 ud af 5 stjerner

Fantastic customer service

Really fantastic customer service. The staff went above and beyond to make sure my order arrived in time for an important deadline and even emailed me to check that it had arrived safely. Highly recommended.

3. juli 2020
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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