Excellent communication from the whole team. Prompt responses to questions raised, staff always happy to go above and beyond. Thanks specifically to Matt, he dealt with our sale very efficiently.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Alex was exceptional at giving me advice and finding out information. He was very patient, professional and courteous at all times. It was an absolute pleasure dealing with him and I would purchase i... Se mere
The team were so incredibly helpful!! From Isaac putting a hold on the furniture we wanted over the phone and talking us through our options when we got in store, to Alex who really, really helped us... Se mere
Virksomheden har svaret
The service I received at the Cambridge Cotswold Company Outlet today was excellent. All the staff were very helpful and knowledgeable, but a special mention goes to Alex. He dismantled and wrapped m... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Skrevet af virksomheden
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Kontaktoplysninger
Coldhams Lane, CB1 3ET, Cambridge, England, Storbritannien
- 01223935116
4,4
Fremragende
20 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent communication from the whole…
Excellent communication from the whole team.
Prompt responses to questions raised, staff always happy to go above and beyond.
Thanks specifically to Matt, he dealt with our sale very efficiently.
26. august 2026
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
The staff at the Cotswolds Company…
The staff at the Cotswolds Company Outlet in Cambridge should be given advice on customer relations. They are so apathetic, I have been in quite a few times and the staff do not acknowledge that I am even at the counter, waiting to be served. They spend more time looking at their phones than they do helping customers. I have never come across any other shop where the staff are so disinterested in anything.
17. august 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Cambridge Outlet
Good Morning Heather,
Thank you for taking the time to share your feedback.
We're sorry to hear that your experiences in our Cambridge Outlet have left you feeling disappointed. We want every customer to feel welcomed, acknowledged and supported when visiting our stores, so it's concerning to hear that this has not been your experience on multiple occasions.
We appreciate you bringing these concerns to our attention and understand how frustrating it can be when you're waiting to be served and do not receive the level of service you expect. Customer service is extremely important to us, and the feedback you've provided does not reflect the standards we strive to deliver.
Your comments will be shared with the relevant store management team so they can review this feedback with their colleagues and ensure the importance of customer engagement is reinforced.
Thank you again for taking the time to let us know about your experience.
Kind regards,
Laura Lomsargyte
Customer Care Team Leader
Exceptional Service & Customer Care
Alex was exceptional at giving me advice and finding out information. He was very patient, professional and courteous at all times. It was an absolute pleasure dealing with him and I would purchase items from Cotswold Company again due to his excellent customer service and knowledge! Thank you so much!
4. august 2026
Uopfordret anmeldelse
Very efficient
Very efficient, polite and helpful drivers for the delivery from Cotswold Company, Anthony and Ross
7. august 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Cambridge Outlet
Good afternoon Mr Rod Haire,
We're so pleased to hear that our delivery team was efficient, polite, and helpful. Thank you for your kind feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Alex was a brilliant and very helpful…
Alex was a brilliant and very helpful gentleman. Explained everything clearly and was very polite and kind.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Cambridge Outlet
Good afternoon Ben,
We appreciate you sharing your positive experience! We're delighted to hear that our team member was brilliant, helpful, and explained everything clearly with politeness and kindness.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Helpful staff
Helpful staff. Knew when to let me alone to browse and super responsive when I needed them. Good selection in outlet and they helped me order the rest.
6. juli 2026
Uopfordret anmeldelse
The two gentleman my husband and I saw…
The two gentleman my husband and I saw in Cambridge were both very helpful
19. juni 2026
Uopfordret anmeldelse
Alex was so helpful
Alex was so helpful but also very professional.
A great asset to a great company!
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Cambridge Outlet
Good afternoon John Cunningham,
We are so pleased to hear about your positive experience with our team member. We truly appreciate your kind words.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Alex was amazing
Alex was amazing. A truly positive experience from start to finish
7. juni 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Cambridge Outlet
Good afternoon Clare,
We are so happy you had a positive experience from beginning to end. We appreciate your kind words.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Very good customer service
Very good customer service...kept informed of delivery time/date. Puchased 2 orders..one from the store and one on line.
8. april 2026
The team were so incredibly helpful!
The team were so incredibly helpful!! From Isaac putting a hold on the furniture we wanted over the phone and talking us through our options when we got in store, to Alex who really, really helped us to make the final decisions!! His design knowledge was so supportive. Amazing, friendly and professional staff. Highly recommend this store!
21. februar 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Cambridge Outlet
Good afternoon Iman,
We're happy to hear the team was so helpful, from holding your furniture to assisting with your final decisions. It's great to know their design knowledge was supportive. Thank you for recommending our store!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Quality products & good customer service
I have made a couple of purchases from this store and gent called Bhanu served me both times - very helpful - a pleasure to deal with. Good quality items also.
Thanks.
24. december 2025
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Cambridge Outlet
Good morning Mark Bickley,
We're happy to hear that you found our service helpful and that you are pleased with the quality of your purchases. We appreciate you taking the time to share your positive experience.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Excellent service and great value for money products
The service I received at the Cambridge Cotswold Company Outlet today was excellent. All the staff were very helpful and knowledgeable, but a special mention goes to Alex. He dismantled and wrapped my dining table and carried it to the car for me.
I got a fabulous extending table for half price! Highly recommend this place.
29. december 2025
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Cambridge Outlet
Good morning Sarah F,
We're happy to hear that you had such a positive experience at our outlet. It's great to know the team was helpful, and we appreciate your highlighting their assistance with your table. Thank you for recommending us!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great shopping experience at Cotswold Cambridge
Alex and Mark have been extremely helpful with our purchase of wardrobes and bed, explaining things very clearly. Highly recommended.
27. december 2025
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Cambridge Outlet
Good morning Shibo Z,
We're happy to hear that our team provided such clear explanations and assistance with your wardrobe and bed purchase. Thank you for your recommendation!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
I like the furniture
I like the furniture, it is well made and looks nice. The first chest of drawers I bought in 2024 was delivered by the Cotswold Company's own van, but the second one which I bought this last Black Friday, was delivered by a different company so although put in the bedroom (ground floor) was not unpacked. It was a lot smaller than the first one luckily so I was able to do it myself, but being a 72 yr old female with arthritis and living alone, it was a little difficult, but I would prefer that the delivery men could do this and take the packing away. Maybe because it was in the sale and the company were very busy this was not done! Otherwise all was excellent
9. december 2025
Good service
Lovely and helpful man, Alex, in the Cotswold Outlet in Cambridge. He went ‘above and beyond’ to help me, including finding out how much a delivery would cost. I shall buy from there again.
19. december 2025
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Cambridge Outlet
Good morning Helen,
We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad that our team member was helpful. Thank you for your feedback; we look forward to your next visit.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great experience
All the staff I was in contact with were very helpful and professional, especially Matt who assisted by sending photos on email to save me coming to the store.
Matt also suggested delivery companies to use which was very helpful!
17. december 2025
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Cambridge Outlet
Good morning MattFox,
We're happy to hear that our team was helpful and professional! We appreciate your mentioning the assistance with photos and delivery options. Thank you for your positive feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Alex and Bhanu!
Alex and Bhanu have helped us with a number of items for our new home. They have been very helpful in assisting us in all the pieces we need. The items are always carefully wrapped with protective materials. Couldn’t recommend more!
30. november 2025
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Cambridge Outlet
Good morning Charlotte,
We're happy to hear that our assistance with your new home was helpful, and we appreciate your recognition of our careful packaging. Thank you for your recommendation!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Return Visit
Once more I attended the outlet in Cambridge to purchase a table. Very pleased with the price and once again I had the pleasure of being served by Alex. As before he was very professional and knowledgeable. Surprised Cotswold haven't made him manager yet.
9. oktober 2025
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Cambridge Outlet
Good afternoon Colonel Bracegirdle,
We're happy to hear that you were pleased with your table purchase and the service you received. We appreciate your kind words regarding our team member's professionalism and knowledge. Thank you for your feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Ordered two bedside tables online
Ordered two bedside tables online. Came well packaged up and within the time frame.
4. september 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.