Corston Architectural Detail Anmeldelser 225

TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Not only do Corston have the most amazing products that have transformed my rooms, but their customer service is second-to none. They are really helpful and go above and beyond to help out with any qu... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Très bonne réactivité du service client chez Corston. J'avais des ajustements à faire suite à la pose par l'électricien et l'équipe m'a accompagné sur la nouvelle commande à passer. Ils m'ont même dép... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Looked for years for quality handles that stand out from the crowd and finally found them with Corston. Absolutely stunning and the company went out of their way to help with my queries. Very rare t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I would like to say a big thank you to a lady named Lily. Long story short, my package was accidentally delivered by DPD to this company instead of being shipped to the Netherlands, where it... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Marked for byggematerialer

Skrevet af virksomheden

We pride ourselves on our excellent customer service, and that means we’re here for you well beyond the purchase and installation of your products. If you have an issue, we’ll put it right, right away – just give us a call or send us an email. Our main review platform is Judge.me, where we currently have around 3000 contributions (you can also find plenty of reviews on Google). We don’t regularly monitor Trustpilot, so if you leave a review here, we’re unlikely to read it immediately. At Corston, we focus on designing and engineering beautifully crafted, long-lasting hardware, lighting, switches and sockets from quality materials like solid brass. And we’ll always offer them to our customers in a transparent, accessible and friendly way.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

225 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

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Bedømt til 5 ud af 5 stjerner

Thank you Corston for all round excellence!

Not only do Corston have the most amazing products that have transformed my rooms, but their customer service is second-to none. They are really helpful and go above and beyond to help out with any queries and issues. I am an incredibly happy and devoted customer :)

8. april 2026
Corston Architectural Detail-logo

Besvarelse fra Corston Architectural Detail

Hi Becky,

We're happy to hear that you love our products as much as we do!
It's great to know our customer service team has been so helpful and supportive. We appreciate your kind words!

Aimee - Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Fantastic products

Fantastic products. Excellent quality, customer service and communication.
Will use again.
Thank you for all your support Corston!

14. april 2026
Corston Architectural Detail-logo

Besvarelse fra Corston Architectural Detail

Hi Renee,

It's so lovely to hear you had a positive experience with our products, quality, and support. Thank you for your kind words; we appreciate your support!

Aimee - Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Excellent customer service would is…

Excellent customer service would is again

7. april 2026
Corston Architectural Detail-logo

Besvarelse fra Corston Architectural Detail

Hi Gen,

We are happy to hear that you had an excellent experience!
Thank you for your continued support; it means a lot to us.

Aimee - Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Corston are a dream to deal with

Corston are a dream to deal with. Highly recommend

30. marts 2026
Corston Architectural Detail-logo

Besvarelse fra Corston Architectural Detail

Hi,

We appreciate your kind words! We're happy to hear that you had a wonderful experience!

Aimee - Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Great products, great service

You all are amazing.
Not only you have beautiful products, your customer service is as pristine.

3. april 2026
Corston Architectural Detail-logo

Besvarelse fra Corston Architectural Detail

Hi Irad,

We are so happy to hear that you find our products beautiful and that you had a wonderful experience with our customer service.

Thank you for your lovely feedback.

Aimee - Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Looked for years for quality handles…

Looked for years for quality handles that stand out from the crowd and finally found them with Corston. Absolutely stunning and the company went out of their way to help with my queries. Very rare to find a company with such high quality and ethos.

1. april 2026
Uopfordret anmeldelse
Corston Architectural Detail-logo

Besvarelse fra Corston Architectural Detail

Hi Jenny,

Thank you for leaving a review!

We appreciate your kind words about our products and our team's dedication to helping you. It means a lot to us.

Aimee - Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Fisrt the design and the quality of the…

Fisrt the design and the quality of the products - the client service - quick and very responsive - excellent. Xavier

1. april 2026
Uopfordret anmeldelse
Corston Architectural Detail-logo

Besvarelse fra Corston Architectural Detail

Hi Xavier,

We're happy to hear that you had an excellent experience with our products' design and quality, as well as our customer experience!

Aimee - Customer experience manager

Bedømt til 5 ud af 5 stjerner

Parfait

Merci pour la solution apportée. Je recommande 5/5

1. april 2026
Uopfordret anmeldelse
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Besvarelse fra Corston Architectural Detail

Merci pour votre avis positif. Nous sommes ravisd'avoir pu vous apporter une solution satisfaisante.

Au plaisir de vous accompagner de nouveau.

Hadda - Responsable du service client

Bedømt til 5 ud af 5 stjerner

friendly customer service

friendly customer service , fast handling

31. marts 2026
Corston Architectural Detail-logo

Besvarelse fra Corston Architectural Detail

We're glad you found our customer service friendly and our handling fast. Thank you for your feedback!
Klaartje Bullough- Account manager Netherlands and Belgium

Bedømt til 1 ud af 5 stjerner

Service and product quality do not match the price

The return policy for trade accounts is highly restrictive and does not reflect the expectations of a professional working relationship.

We have also experienced issues with product performance. The Harper door handles tend to drop, even when we used them with their recommended heavy-duty latches.

In addition, the paint finish on bronze socket screws chips easily, even with careful installation using the slimmest screwdriver.

We had been specifying and using Corston products since 2022. However, based on our experience, we have decided not to continue using their products, particularly on high-end projects, as neither the product quality nor the level of trade service meets expectations relative to their pricing.

31. marts 2026
Uopfordret anmeldelse
Corston Architectural Detail-logo

Besvarelse fra Corston Architectural Detail

Hi Timucin,

Thank you for your review. We really value all feedback.

Our returns policy is 60 days, although we understand that projects can sometimes take longer than expected, and we’re happy to offer reasonable extensions. Unfortunately, your return request was submitted over a year after purchase, which is outside the timeframe we can accommodate.

That said, we take all feedback seriously. As a result, our bronze finish and handles have since been reengineered. We’d also be more than happy to replace any product you’re currently experiencing issues with.

I’m very sorry for the inconvenience you’ve faced. Please don’t hesitate to reach out; we’re always here to help.

Aimee - Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Excellent Customer Service

Excellent Customer Service, Highly Recommended Supplier, Fantastic Products, All the Team at Corston are exemplary! Claire Raddenbury

26. marts 2026
Corston Architectural Detail-logo

Besvarelse fra Corston Architectural Detail

Hi Claire,

We appreciate your kind words! We're happy to hear that you had such a positive experience with our team and products. Thank you!

Aimee - Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Big thanks to Lily

I would like to say a big thank you to a lady named Lily.

Long story short, my package was accidentally delivered by DPD to this company instead of being shipped to the Netherlands, where it was originally meant to go. Lily kindly called me and left a voicemail. When I returned her call, she clearly explained what had happened and honestly reassured me that she would send it back to me. Within just two hours, I had received a tracking number from her.

Although I was quite shocked by the situation (as the package contained a gift for my boyfriend), I was truly amazed by her kindness and integrity. They could easily have ignored the issue or disposed of the parcel, but Lily chose to do the right thing.

She is a wonderful example that kind and honest people still exist in this world. So once again, a big shout-out to Lily - I really hope her manager is aware of what a valuable employee they have.

24. marts 2026
Uopfordret anmeldelse
Corston Architectural Detail-logo

Besvarelse fra Corston Architectural Detail

Hi,

Thank you so much for your wonderful review!
This is so lovely to hear, and we are so glad Lily helped getting your package back to you.

I hope it gets to the Netherlands okay!

Aimee - Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Highly recommended as a trade customer

Emily manages our trade account and is excellent, super clear communicator and goes above and beyond. Not to mention the Corston products which are extremely high quality, solid brass and worth the investment.

24. marts 2026
Uopfordret anmeldelse
Corston Architectural Detail-logo

Besvarelse fra Corston Architectural Detail

Hi Alex,

Thank you for your lovely feedback.
Emily is a great asset to the team! It's great to hear you love the products as much as we do!

Aimee - Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Just a humble building tradesperson

I am a humble building tradesperson, nevertheless, I choose Corston Architectural Detail for my own home. What you buy is outstanding design and craftsmanship. Excellent finishes and second to none customer service and aftercare. No other light fittings I have ever bought or seen come complete with Wago connections to complete the installation. Thought and attention to detail prevail with Corston Archtectural Detail. Packaging and presentation set Corston apart and you feel genuinely enriched through the experience. I cannot recommend Corston highly enough. Mark

20. marts 2026
Uopfordret anmeldelse
Corston Architectural Detail-logo

Besvarelse fra Corston Architectural Detail

Hi Mark,

We appreciate your wonderful feedback. Thank you! It's great to hear that our design, craftsmanship, and customer service met your expectations!

Aimee - Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

awesome experience and great customer…

awesome experience and great customer service

13. marts 2026
Corston Architectural Detail-logo

Besvarelse fra Corston Architectural Detail

Hi Annie,

We're glad you had such a great experience! Thank you for your kind words about our customer service; we appreciate it.

Aimee - Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Beautiful products & efficient customer service

Attractive, high quality products. Very helpful responses to queries and efficient customer service. Would recommend.

18. marts 2026
Corston Architectural Detail-logo

Besvarelse fra Corston Architectural Detail

Hi Hollie,

We're happy to hear that you love our products and that they are of high quality. We appreciate your kind words!

Aimee - Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Excelente service!

They always help me with budgets and respond very quickly. They are very attentive

19. marts 2026
Corston Architectural Detail-logo

Besvarelse fra Corston Architectural Detail

Hi Maria,

We appreciate you taking the time to share your positive experience. We're happy to hear that our team is so attentive!

Aimee - Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Great Customer service

Corston offer affordable, but very much luxury ironmongery, which is why they continue to be so popular with our clientelle. As a trade supplier their customer service is second to none with lightning quick responses via email and unbeatable delivery times we will continue to recommend and to use Corston. We're particularly pleased with the service provided by Emily, always quick to respond and on the ball with our orders!

18. marts 2026
Corston Architectural Detail-logo

Besvarelse fra Corston Architectural Detail

Hi Tallulah,

Thank you for your lovely feedback!
We appreciate your recommendation and are pleased that our team member provided excellent support for your orders!

Aimee - Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Great service from start to finish!!

Great service from start to finish as always! Emily is always extremely helpful organising quotes, sorting orders and organising quick delivery :)

17. marts 2026
Corston Architectural Detail-logo

Besvarelse fra Corston Architectural Detail

Hi Naomi,

We're happy to hear that you consistently receive great service! Thanks for your lovely feedback.

Aimee - Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Corston hat unser Haus fast komplett ausgestattet

Ich habe unseren Neubau mit vielen Corston Produkten ausgestattet. Lichtschalter, diverse Möbelknöpfe, Türgriffe und Fenstergriffe. Meine 2 Reklamationen wurden umgehend und problemlos erledigt. Auf meine Mails wurde immer superschnell geantwortet und die Qualität ist einwandfrei. Allerdings muss man beachten, dass Türgriffe und Fenstergriffe wirklich auch in Deutschland passen. Auch die Bestellungen wurden sehr schnell ausgeliefert.

10. december 2025
Uopfordret anmeldelse
Corston Architectural Detail-logo

Besvarelse fra Corston Architectural Detail

Guten Tag Frau Hochreiter,
vielen Dank, dass Sie sich Zeit genommen haben, um uns eine so umfangreich positive Rückmeldung zu hinterlassen. Wir freuen uns sehr, dass Sie so zufrieden mit unseren Produkten sind und stehen auch bei weiteren Fragen gerne zur Verfügung.
- A. Hofmann - Customer Experience DACH

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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