The initial AI was a bit clunky but then the response from Hollie at Core Service was fast and spares were sent out really quickly without a problem. First class customer service.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Only replied back to me because of this review sick and tired of companies doing this so poor at customer service. The fuel pipe split on my lawn mower. I ordered a new part. The part that came was wr... Se mere
Virksomheden har svaret
Excellent service - my Toolstation strimmer charger stopped working, phoned the number on the manual. The phone call was with an AI - took very accurate details, then got an email from Jazz next morni... Se mere
Virksomheden har svaret
Panicked initially as spoke to AI. But answered all perfectly put questions and got email the following day asking part number. Part arrived within 48 hours. Excellent service
Virksomheden har svaret
Virksomhedsoplysninger
Kontaktoplysninger
Unit A & B, Escrick Business Park, YO19 6FD, York, Storbritannien
- help@coreservice.co.uk
- www.coreservice.co.uk
4,4
Fremragende
378 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service
Excellent service. Rapid delivery. Correct part. Will definitely use again.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Core Service
Thank you for your fantastic feedback.
We’re delighted to hear that you were happy with the service, delivery, and that you received the correct part. It’s great to know you had such a positive experience with us.
We really appreciate your support and look forward to assisting you again in the future.
Customers appreciate this best customer service kind of care…
Customers appreciate this kind of care . 100% customer focused. Not any complaints at all
10. april 2026
Besvarelse fra Core Service
Thank you for your kind words and for taking the time to share your experience.
We’re really pleased to hear that you felt well looked after and that our customer-focused approach made a positive impression. Providing a high level of care and support is something we take great pride in, so it’s wonderful to know this came through in your experience.
Your feedback means a lot to us, and we truly appreciate your support.
Besvarelse fra Core Service
Thank you for your feedback.
We are pleased to hear that you were happy with both the service and the product.
We appreciate you taking the time to share your experience and hope to assist you again in the future.
Easy to find my spares and order them
Easy to find my spares and order them, quick delivery
21. april 2026
Besvarelse fra Core Service
Thank you for your feedback.
We are pleased to hear that you found it easy to locate and order your spare parts, and that the delivery was quick.
We appreciate you taking the time to share your experience and hope to assist you again in the future.
The young lady that helped me was very…
The young lady that helped me was very professional and friendly. Everything went smoothly and I was very satisfied.
21. april 2026
Besvarelse fra Core Service
Thank you for your feedback. We are pleased to hear that you found our team member professional and friendly, and that everything went smoothly. We appreciate you taking the time to share your experience and are glad you were satisfied with the service provided.
Item described as nail gun - received just nails..
Item advertised, PARKSIDE NAIL GUN/STAPLER, pictures show nail gun. Link even says "shop/parkside-nail-gun-stapler/" - Item sent, staples, just staples no gun. 4 days emailing, to be told "we only sell spare parts".
21. april 2026
Besvarelse fra Core Service
Thank you for your feedback. We are very sorry to hear about the confusion caused.
We sincerely apologise that the product listing led you to expect a nail gun. Our intention is always to clearly advertise items as spare parts only on our website, and we regret that this was not clear in this instance.
We are sorry for the delay in communication. We wanted to ensure we fully investigated the matter for you.
Very quick delivery
21. april 2026
Besvarelse fra Core Service
Thank you for your feedback. We are pleased to hear that you were happy with the speed of delivery. We appreciate you taking the time to share your experience and hope to assist you again in the future.
Besvarelse fra Core Service
Thank you for your feedback. We are pleased to hear that you found the service excellent and that it met your expectations. We appreciate you taking the time to share your experience and hope to assist you again in the future.
Besvarelse fra Core Service
Thank you for your kind words. We're really pleased to hear you found our service first class. It means a lot to us that you'd choose to use us again, and we look forward to helping you in the future.
First class service and prompt delivery
21. april 2026
Besvarelse fra Core Service
We’re pleased to hear you were happy with the service and prompt delivery. We appreciate your feedback and are glad we could provide a smooth experience.
We look forward to helping you again in the future.
Besvarelse fra Core Service
Thank you for your review.
We’re glad to hear your order process was easy and that delivery was speedy. We appreciate you taking the time to provide feedback and hope to help you again in the future.
Superb service had exactly as…
Superb service had exactly as requested, posted and received on time!!
Will use again highly recommend!
Thanks 🙏
20. april 2026
Besvarelse fra Core Service
Thank you for your review.
We’re pleased to hear you received exactly what you requested and that it arrived on time. It’s great to know you had a positive experience with our service and that you would recommend us.
We appreciate your support and look forward to helping you again in the future.
Deliverd vey quicky no fuss just what i…
Deliverd vey quicky no fuss just what i needed. The web siite was easy to navigate, theonly place i coukd get the part number from 👍
20. april 2026
Besvarelse fra Core Service
Thank you for your review.
We’re glad to hear your order was delivered very quickly and without any fuss, and that you found exactly what you needed. It’s great to know the website was easy to navigate and helped you locate the correct part number.
We appreciate your feedback and hope to help you again in the future.
Good detail on site and prompt delivery
20. april 2026
Besvarelse fra Core Service
Thank you for your review.
We’re glad to hear you found the website information clear and helpful, and that your order arrived promptly. We appreciate your feedback and are pleased we could provide a smooth experience from start to finish.
We look forward to serving you again in the future.
No hesitation in resolving my problem…
No hesitation in resolving my problem great relief to find a company on the ball and sorting my needs immediately.
20. april 2026
Besvarelse fra Core Service
Thank you for your wonderful review.
We’re really pleased we could resolve your problem quickly and provide that peace of mind. It’s great to hear that our team was able to respond promptly and meet your needs without delay.
Your feedback means a lot to us, and we’re always here if you need any further assistance.
Super quick efficient service
20. april 2026
Besvarelse fra Core Service
Thank you for your review.
We’re delighted to hear you found our service super quick and efficient. Providing a fast and reliable experience is what we aim for, so it’s great to know we delivered.
We appreciate your support and hope to serve you again soon.
Besvarelse fra Core Service
Thank you for your kind review.
We’re really pleased to hear that you found our service quick and our website easy to use. Making it simple to find the right parts is something we work hard on, so it’s great to know it made a difference.
We appreciate your feedback and look forward to helping you again in the future.
Besvarelse fra Core Service
Thank you for your great review. We’re glad you were happy with our communication and fast service. If you need anything else, we’re always here to help.
Besvarelse fra Core Service
Thank you for your kind review. We’re really pleased to hear that the part fits and meets your expectations. If you need anything else, we’re always here to help.
Besvarelse fra Core Service
Thank you for your great review. We’re pleased to hear the part fits perfectly and meets your expectations. If you need anything else, we’re always here to help.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.