I wanted to join Consol at Sidwell Exeter, but my phone was making it VERY difficult not allowing the verification. Liz went above and beyond to try everything to help me,spending 1 hour with me tryin... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Big shout out to Liz at the Sidwell street branch on Exeter. She always greets me with a smile and a chat helping navigate the check in pricing offering advice. The salon is always spotless and do wel... Se mere
Consol Sid Well Street are the most helpful, friendly and bubbly team. They always explain the deals in detail to gain more benefits. I’ve recently just got a box of collagen shots off the back of try... Se mere
Unmanned after a certain time results in poor hygiene ! Emailed to advise I spent nearly 5 minutes cleaning the bed to be given 2 minutes added to my account. No remorse just advised to use the bed... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Recognising a niche in the market for high-quality tanning facilities, Consol came from Denmark and set up in the UK in 1996, rapidly expanding their no appointment necessary, hassle-free concept into over 54 locations throughout the South and Midlands. With the latest world-class sunbeds and our own advanced tube technology, Consol operates every bed to the safe limit of 0.3. The result is a deeper, darker and longer-lasting tan that is built up professionally, responsibly and safely. With QR code log in and opening hours of 7am until 10pm, 7 days a week, Consol offers convenience, high quality and peace of mind.
Kontaktoplysninger
Storbritannien
- 08000 88 60 90
- helpline@consol.eu
- www.consol.eu
Har besvaret 27 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lovely staff
Very clean and fresh cabins and beds are great,staffs are impeccable Jen is amazing total asset to the company went through every cream and let me try them on my skin and smell them your spoilt for choice, felt very looked after, very highly recommend don’t think now I will be going anywhere else ❤️

Besvarelse fra Consol
Staff are lovely
Staff are lovely, always helpful! Beds and cabins are always well cleaned and overall great service! Wouldn't go anywhere else other then Camborne Consol

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Also very clean and smelling fresh the…
Also very clean and smelling fresh the staff very friendly and very attentive to helping with any concerns or questions you have and advice on creams etc can't beat the cambore shop highly recommend to anyone wanting to use a sunbed

Besvarelse fra Consol
Massive Price Increase
Massive price increase.
Used to pay £4.50 for 15 minutes which I used to go 2 times a week now it's gone up to just over £10 for 15 minutes.
Wasn't made aware of price increase at all.
So disappointing, for this reason I've stopped going.
Price increase
Love Consol, it’s my 2 weekly treat. However, the last time I went (last month) it was £9.00 for 15 minutes! It used to be £4.50! No warning, no communication. For this reason I haven’t been going! Why has it gone up so much?
Trying to get an issue sorted has left…
Trying to get an issue sorted has left me banging my head against the wall, they have completely messed up my account/email address change,long story but I just want my credit moved from an old account to another but they can’t source it on the system, was promised the issue would be sent to the IT department to look into, I can see another persons transactions on my app (she has the same name) have sent screenshots of everything possible but still it’s not sorted. Not happy.
Update, after a lot of stress things are now sorted and I am happy with the outcome, many thanks

Besvarelse fra Consol
Dirty sunbeds
Dirty sunbeds, rude staff. Used Weston Super mare Consol today. Avoid! I went in, the person working was no where to be seen, then I saw they were sat on their phone not interested in serving me. I used a lie down bed and dirty is an understatement, the person working is obviously too busy on the phone to bother cleaning the sunbeds. I had to spend 5 minutes of my bed time cleaning it before I felt comfortable getting on there. When I was finished I intended on telling the person working but again they were no where to be seen so has resulted in my review. I'd recommend using Gloden which is just down the road, the staff are lovely and welcoming and they make a point of cleaning the beds before you use them and its cheaper. Win win. Will never be using Consol Weston again! Disgusting, unclean and rude people working.
AVOID AT ALL COSTS
I have gone to various consol locations in and around Bristol multiple times, and each time has been horrible! Last time I went to a consol location, I had to leave because the tanning bed was completely filthy - greasy, covered in small curly hairs and the room in general had a weird, unpleasant smell. It was too dirty for me to clean it with a paper towel. In my experience, bad hygiene is a general trend across all consol locations I’ve been to. I have also experienced the tanning bed turning off midway through my tanning session, with no way for me to turn it back on and get what I paid for. I have tried consol multiple times (although I find that Gloden is much better quality), but will not be giving it another chance. I would avoid if I was you.
Shirley and Eastleigh branches - Great…
I usually go to a couple of Consol salons in the Southampton area and they are both brilliant.
Workers are friendly and helpful.
Sunbeds well cleaned as well as the toilets.

Besvarelse fra Consol
AVOID!!!!!!
AVOID!!!!!!! I have used consol Weston super mare for years and I have always found this one woman who is very rude and this time it just made me feel so uncomfortable I will never be using consol again. I went for a sunbed recently and there was a foreign woman with dark hair she was so rude to me and made me feel so uncomfortable as soon as I walked in I could feel her staring me up and down like almost judging me? I said oh im just going to use the toilet quickly before using the sunbed, she said to me “okay but leave it clean as I have just cleaned it” she said this infront of two other people which made me feel so embarrassed, she was acting like I was unhygienic. I had never felt so belittled i asked for her name I’m sure she said dean or dee? I will never be using them beds again and trying elsewhere!!
I've been using consol salons at…
I've been using consol salons at various locations in Bristol for quite some time and the staff have always been very helpful and friendly, but I feel compelled to write a quick review about one employee in particular called Ella who works at the Knowle branch, she is the warmest, friendliest, funniest member of staff I think I've met not just at any of the consol salons but anywhere!
Thanks very much for making me and many more customers (im sure) smile if you are reading this Ella!
The world could do with many more like you in it, you are an asset to your company.

Besvarelse fra Consol
Consol in Woking closed in March…
Consol in Woking closed in March stating they were moving to another location and would be open in weeks. They constantly promote offers to buy credit but tucked in their small print it says that credit cannot be transferred back into cash. So guess what, they close the Woking branch and their website still says the new location will open Spring 2023 and here we are in July. I contacted customer service asking for my money back but was referred to their terms and conditions saying you couldn’t convert back to cash, despite Consol being the ones who closed the branch with an indefinite opening time for the new one. Again, they happily take your money then shut the shop. Utter and obvious thieves and crooks. Find yourself another tanning company

Besvarelse fra Consol
Dette er Trustpilot
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