Made contact with Conroy's management to try and sort out poor moving experience amicably. Unfortunately this could not be achieved. They apologized once again for their poor performance during move b... Se mere
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Se, hvad kunderne siger
We had an absolutely incredible experience with the Conroy boys last week - Darryn, Jacob and Ben. Really nice guys who worked their butts off shifting us to Whirinaki! Nothing got damaged and they p... Se mere
Virksomheden har svaret
From when Michael came to view the property to the ladies at the office when we needed boxes, to the crew who moved our stuff, Tony, Steve and apologies I forgot the other guys name, they were very ca... Se mere
Virksomheden har svaret
Very easy to deal with. From the quote process, to customer service, arranging packing, pick up of boxes, frequent updates through international transit, explaining forms needed to fill out etc et... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Conroy story began way back in 1972 in Napier, New Zealand. Back then, we only had a few trucks and our mum had to answer the phone. What made it ring was our can-do attitude – a willingness to go the extra mile to help families move on with life. Fast forward to today and the Conroy Group has grown into one of the largest removal and logistics companies in Australasia. With nine branches throughout New Zealand and seven branches in Australia, we’re taking our unique style of logistics and relocation services further by the day. Together with our trusted partners, we move goods around Australasia and move families around the world. To favourites like New Zealand, Australia, the UK, the USA, Canada and Europe. Across Asia, South Africa and South America.
Kontaktoplysninger
7 Airpark Drive, 2022, Auckland, New Zealand
- 0800802376
- enquiries@conroy.co.nz
- www.conroy.co.nz
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Nine boxes to New Zealand
Conroy we’re very helpful with any communication I had with them, they were always patient and tried to help me work through any questions I had regarding the move and customs requirements. The only thing that annoyed me me was the estimated time for shipping was out by more than four weeks, and the delivery time was only notified on the morning it was delivered. Thankfully everything was intact and in good shape. I would use Conroy again

Besvarelse fra Conroy Removals
Were great last time…
I have used conroys before and they were great so went with them again. A number of errors this time, which seemed to have stemmed from a lack of communication within the business.
- Quote given after visit was over 3x the initial estimate, we were advised this was a calculation error (and were given a small amount off the final quote because of it)
- When picking up our goods, team were upset that there was no lift (42 stairs) even though this was communicated right at the beginning (a the guy came over to do the assessment.)
- On the day goods were due for delivery, guy rang us to arrange delivery for the next day. Again, a lack of communication even though this was clear on the confirmation.
- one of the delivery guys used our bathroom and peed all over the seat and just left it for us to clean up
Moving (especially between cities) is already a stressful job and could have been made easier here with better communication by the Conroy Team and a more respectful crew

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Just as they said
Good pricing an rang the day before , some phone tag but go there in the end

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Chris and Johny were really…
Chris and Johny were really professional but also knew how to interact with us, tireless workers with a laugh along the way

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International move stress free with conroy
Smooth process, items where transported with care. Great communication!
I will use in the future

Besvarelse fra Conroy Removals
Conroy the best
The Perth staff were excellent from sales dep to packing & loading 10 for me,Auckland dep the same updates on point unloading /unpacking excellent totally recommend conroy for your next removal cheers conroy you rock.

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Using Conroy Removals was great.
Using Conroy Removals was great from my first contact, using the online quote request, to final delivery.

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International move from NZ to UK
Since we approached Conroy early 2024, we have had great communication and service. Their quote was very competitive with many other companies.
We were moving from New Zealand to the UK so a big move . Simon was excellent in responding to our needs of packing boxes, wrapping paper etc so that we could pack several months in advance. He also arranged times to suit ,to collect boxes and put into storage. All furniture large and small was wrapped and protected by Conroy staff. All timings were done to allow us to live 'normal' lives until the final day of moving.
Eight months later , we contacted Conroy to say we were ready for delivery of our goods. It was all delivered by a UK company who were also very efficient and great with communicating.
They unpacked large furniture in place and removed packaging. All contents boxes and furniture were present and in excellent condition.
Very happy with service from start to finish and would recommend Conroy as a removal company.

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A good job done despite appalling weather.
Moving from bigger house on my own was overall a bit stressful but the actual removal day went without a hitch and the team were really helpful and careful. The weather was appalling with strong winds and squalls of rain but they managed to keep things dry and in one piece. Communication was good from the earlier visit and quote to moving and checking where things were to go in the new house.

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Great comms and friendly, hard-workers
Great comms and a friendly, hard-working packing and moving crew who were careful with our furniture. They cranked out a massive workload!

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Great Moving Experience
Overall experience was great. Everything was on time and very efficient. Very friendly team as well.

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Fabulous, fast, courteous moving experience!
Everything Conroy said they would do, they did and in a super timely manner. Great communication, a lovely team in the office. picking up and delivering. All my furniture, cartons etc handled with great care. Great price point too. Would happily recommend. Thank you

Besvarelse fra Conroy Removals
The whole process went smoothly from start to finish…
The whole process went smoothly from Grant coming out to quote our job, Leanne kept us informed of the process and answered all questions we had - A few days before we had confirmation as to what time the movers would be on site - On moving day Matia,Sam and Jacob arrived on time they were very professional and went above and beyond in moving our belongings- I can’t recommend Conroys highly enough

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Overall great
Overall great. A couple of things could be improved in our view.
More communication especially when a shipment is slow.
After arriving in Auckland and on forwarding to Christchurch 8Oct our shipment was delivered 29th October. There were no holdups our shipment cleared enroute. Delivery was very slow to Oamaru.

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The performance of all the Conroy emploees was perfect.made the moving experience easy…
Conroy made the moving experience easy and stress free. The packers were great with brilliant senseless of humor and the movers were equally lovely. They took extra special care of my treasures- both packing and in transport between the north and south islands. I can't fault their service.

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Wpuld not recommend
From get go very unclear communication. Quotes were not transparent and I got told different things several times. They added items which i have removed several times and upped the price.
Dealt with different people through the process whi h were not talking to each other.
Shipped my outrigger canoe which they ensured they done before and will handle with care. Minimum wrapping on it and got severe damaged by what i assume either someone walking it into a wall or placing things on it. They unwrapped the canoe to check the damage so would have noticed it. Conroys takes no responsibilities and is not covering any costs.
Would not use again.

Besvarelse fra Conroy Removals
Great service door to door
Great service door to door, picked ther goods up from Tauranga and delivered these to Nelson in good time with no damage.

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The movers you want to use.
The Conroys experience was exceptional. Communication was great, staff were outstanding, careful, hard working and fun to be around. This was our first experience of using movers and we wouldn't hesitate to book them again.

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