I feel this company needs the ombudsman to look at them. They are very slow at responding. Quick to give you fines. Never produce statements. Penalise you for not choosing their recommended insurance... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have lived at my property for 31 years and paid the same amount for ground rent for 29 years, which included a £25 discount if you paid on time (which I always did). Last year, Compton Group took ov... Se mere
Virksomheden har svaret
They are honestly the worst. They told us that due to water maintenance, the supply would be off only from 9 am to 1 pm — but it’s been an entire day now, and there is still no water in our building.... Se mere
Virksomheden har svaret
Would be zero stars if available. Taken over as our new leaseholders and have done nothing but bully and threaten since! Trying to force us to use their expensive nominated insurance or we will breach... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Compton Group's activities are based around property investment, with offshoot businesses set up over many years. These include property management, insurance broking and renewable energy projects.
Kontaktoplysninger
Swansea, Storbritannien
- www.comptongroup.com
1,5
Dårlig
113 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Property Management
I have been trying to set right the communal dish antenna since yesterday. The employees drag their feet. I called them a third time today and was advised that something would be done in a couple of days ! As you don't expect anything during the weekend, it means I shall have to postpone watching TV till the middle of next week , if at all they care to get the repairs done.
2. juni 2023
Uopfordret anmeldelse
Passive aggressive, unhelpful bureaucratic and rude.
Compton Property Management Group assume that all leaseholders and tenants are criminals who will not pay their service charge, ground rent and property insurance on time or at all; therefore, Compton always communicate with leaseholders and tenants in a passive aggressive manner. Calling the company involves talking to staff who are unhelpful and hide behind internal bureaucratic procedures to avoid dealing with any issue unless pressed to do so. When pressed staff are rude both verbally and in written format. The term 'customer service' is alien to Compton Group staff, who see their role as dictator instead of facilitator. My experience with Compton Property Management has been so poor that in future I will not purchase any property managed by Compton, and if a property I own falls under Compton group I will sell the property immediately
6. december 2022
Uopfordret anmeldelse
I paid £800 for part of my leasehold on…
I paid £800 for part of my leasehold on 6/8/2022 and still have received no paperwork to finalise this purchase.
6. august 2022
Uopfordret anmeldelse
Would be zero stars if available
Would be zero stars if available. Taken over as our new leaseholders and have done nothing but bully and threaten since! Trying to force us to use their expensive nominated insurance or we will breach contract which is incorrect now stating we owe 5 times as much ground rent than we do. Threatening CCJs and intimidating tactics to back you into a corner and rob you blind. I feel bad for any elderly that will be genuinely terrified and pay these scammers.
20. september 2022
Uopfordret anmeldelse
Avoid at all costs!
Avoid at all costs! If I could give a 0 star for their customer service I would, not to mention the insurance they force you to use for 2-3 times the going rate!
5. september 2022
Uopfordret anmeldelse
Dead of variation.
Awful service excessive charges for a deed of variation in respect of selling my property. Compton seemed hell bent on making my life a misery and standing to gain when I sell my property- never buy leasehold or have any further dealing with this company.
28. juni 2022
Uopfordret anmeldelse
Doesn't even deserve 1 star shocking…
Doesn't even deserve 1 star shocking company avoid at all costs, it's like faulty towers one woman answering the phone for all the companies, advising me they don't have a complaint procedure??? Making you take out expensive insurance so you will use them as a broker so they get commission and when you don't they want £60 to consent to you not doing so!!!!
14. januar 2022
Uopfordret anmeldelse
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