Thinking about closing my company. Honestly feel like they want everyone to close their accounts, stop changing everything and the whole Softwear is awful.......
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Se, hvad kunderne siger
I have never been through such a soul destroying experience. It's so complicated unless you are techno wiz. It took hours and hours of being blocked, codes not arriving and virtually saying actually... Se mere
Should score minus stars. ID verification process. What an absolute nightmare. Spent at least 35 mins online Sunday. Just got frustrated and upset. Rang today. Woman I spoke to was really lovely and d... Se mere
The most useless thing ever. Just another money grab by the scummy british government making you junp through pointless hoop after pointless hopp for no reason bunch of useles scum. Deliberatley emplo... Se mere
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Not fit for purpose
Companies House is not fit for purpose in any area of their Statutory authority. It's hard to believe this organisation is part of the UK regulatory authorities and allowed to continue in its present form.
Biggest tax theft cover-up in years
Genuinely the single biggest waste of taxpayer money and most useless group of dossers i've ever had the displeasure of dealing with. These clowns have 0 control over their own platform and if you want them to do even the slightest bit of work it's "you'll have to pay this this and this on top because all the money we steal from taxpayers isn't enough for us to do the bare minimum and we'd need an entire new staff base to provide the service you're asking for because at the moment we only employ those who rode the short bus to school"
I honestly believe that with £90 and a pack of instant coffee a single individual could run this place better than these incessant children with siblings for parents.
I hope everyone working here dies of a preventable disease subsequently freeing up oxygen for the rest of us.
Yours sincerely,
An actual member of society.
Please leave me be
In 2010, I registered a company with Companies House because I was told that it is more tax efficient than being self employed by my accountant. I was explained that the data will be public but I didn't mind because I assumed that it will be public in the same way that it is public on some other government registers where interested parties need to register on the government gateway first and sensitive data isn't just dumped on the internet in the dumbest possible way.
I was wrong, I soon realised my data was all over the internet after my colleagues at work pointed it out. The data included my date of birth while the profile appeared as the second result when my name was searched on Google. Companies House say they have to expose the data in this way but it is obviously not true as plenty of registers are far more reasonable with how they expose public data, especially when it comes to search engines. This is not a legal matter, it is a technology matter that can be easily fixed, they just don't want to fix it.
Closing the company was just the beginning however. Companies House needs to legally keep records exposed for 20 years and, 14 years after company closure, my Companies House profile is still the second result when my name is searched on Google. They do not differentiate between active directors and those of companies that have been closed for over a decade, your profile does not get archived or protected additionally in any way after you close the company.
This 6 month stint of owning a company has largely defined my life. For example, I have since tried to requalify as a web developer an went to the final stages of an interview with a company that I really wanted to work for. I was rejected in the last stage of the interview and the job was given to someone in Greece. My ex-colleague that works there told me that, while the interviewers liked me, my failed venture made me look 'dodgy' and 'unreliable'. It looks like a failed business and I guess nobody likes failed businesswomen like me. I guess them knowing my age also did not help and Companies House is the only reason why they could find it out immediately.
I see this as a huge privacy violation and still cannot believe a British institution would do this to their own citizens. I feel like I got scammed. Another 6 years of this, I am counting every day.
Online CIC formation service doesn't work!
Their online CIC set up facility doesn't work! After attempting all day to upload documents of various file names and sizes via a range of browsers, devices and internet connections, it is clear that there is a technical issue, or that they have simply switched off the web incorporation system and want you to do it via post instead. Why offer something you don't maintain?
Allegedly mailed codes to get in never arrive
Need emailed code to get in but emails said to have been sent don't arrive - and they still enforce strict, short time limits anyway
Incompetent
I only have one word to describe this government agency - Incompetent!!!
Use less service and increased prices…
Use less service and increased prices for something that they dnt have to do anything….just sit on their ass and get the funds 😏😏😒😒😒😒
Cant fault the recent service I…
Cant fault the recent service I received from Companies House. All my questions answered quickly and changes to my Companies Articles dealt with efficiently.
A scandal
A scandal! The change in Companies House? Yea, just increase the fees without any sense! The identification? The same such before: the agent of the registered office address must have your Id and proof of address! This is the end of the Uk
2 months wait to make a small change
2 months wait to change a date of birth; replying to email threads asking what the issue is.
Staff are very polite but service is very poor. I wanted to ask if I should send my husband over to help. Could get more from an arctic monkey.
Someone fraudulently using my address, company house won't change it
I started receiving letters for someone's company to my home address which I have owned for 4 years. Looking online and it shows someone has put my home address for their company address. Contacted company in house in March to get it changed and sent all the documents to prove I own the house, returned all letters to sender and still nothing changed. It is ridiculous, will be reporting it as fraud but how does company house just let people list whatever address they want and not change it when reported
Absolutely shocking organisation
Absolutely shocking organisation happily endorsing fraudulent use of people’s information by criminals. 4 businesses have used my sons details adding him as a director yet despite the economic crime and corporate transparency act which came in to force on 04/03/24 companies house are still not seeking proof of identification when new directors are appointed. I’m writing this in June, is the whole of companies house still working from home? How is this incompetance being allowed to continue?
Unnecessary facility
Received a letter dated 29/4/24 in June. I was in office until 31/5/29 before I was away in June and letter didn't arrive. So date on letter doesn't mean its posted same day. We already submit and pay to HMRC so why do we need to submit to them as well. They even have disclaimer on their site so how reliable is the info on it.
I recently dealt with the CIC part of…
I recently dealt with the CIC part of Companies House. I cannot say enough about how helpful they were. I spoke to three different staff members and they were very quick to return my call or email. Big thanks to Monica, Jake, Lloyd, Natalie and James.
Companies House continue to facilitate fraud.
For the third time in a year companies have been registered at my business address though these companies have no connection or permissions associated with the address.
It took over nine months to get the first removed and only after threatening to escalate the complaint. I strongly suspect that each registration was carried out by associated persons as there is a particular idiosyncrasy in the addresses submitted. CH requires the occupant of the property to prove control whereas the registrant is under no such burden. On the first occasion it was necessary to submit evidence containing sensitive information which could be revealed to the registrant yet , when asked if CH had another contact address, I was told that this information was subject to data protection, not what any other address may be but merely if CH held another address.
By their own admission CH do not verify information held but they should, at least, put as much onus on registrants as they do complainants to show rights to use an address.
This could be simply done by requiring evidence when registering online and only completing registration once registration documents have been confirmed by post to the proposed registered office.
It seems that CH are more interested in generating income than maintaining a reliable register.
A once respected organisation is truly…
A once respected organisation is truly awful, unhelpful, dreadful attitude, their online systems are a nightmare to navigate, they only want to threaten you with fines when you try to file dormant accounts. I will be taking action against them if they persist after communicating with these cowboys on several occasions. One person emailed me actual instructions to file dormont accounts which requires a series of 1s and 0s.No common sense in their online systems. If you are setting up a business, perhaps go down the sole trader route, while easy to set up with companies house they are an absolute nightmare to deal with, full of threats and looking to get money by fining people at every turn, truly shocking organisation that needs to be investigated by the police.
Incredibly poor, actually just diabolical, antiquated service
Trying to file a simple confirmation statement for my company. What a joke.
Where to begin?!
First, they send an email 'reminder' but it's on the day the statement has to be filed. The email states it's the 'second' one but I never received a first one. Nope, nowhere. ** FAIL **
Then they took me to a sign-in page and typical of all government services it's not compatible with my password manager because they keep changing the sign-in page URL/domain name. Used to be companieshouse.gov.uk but now it's identity.company-information.service.gov.uk ** FAIL **
They email me a 'security code' to help with the sign-in - it takes 25 minutes to arrive. ** FAIL **
I copy and paste it but their system rejects it, telling me to enter it exactly as it is in the email. ** FAIL **
I requested another one but that's taken 40 minutes! But it expires in 30! ** SERIOUS FAIL **
In the meantime I requested one via mobile - I mean, why not use that as the first choice?! ** FAIL **
I try the mobile one and the page hangs. ** FAIL **
I eventually sign-in and am taken round in a loop I can't get out of when seeing if I can change my company address.
Finally, I get that they have to publish publicly all company information but WHY ON EARTH DO THEY FEEL THE NEED TO PUBLISH IT ONLINE? All sorts of weirdos out there piecing together public information, it's not going to take someone on social media that long to find my date of birth and my home address. Companies House is an ancient organisation that has absolutely NO idea of how to use technology.
WOW, JUST WOW. What should be a simple task has become ridiculously painful. I mean, the entire service from start to finish (and bearing in mind I have not even been able to accomplish what I came here to do) is an absolute failure. A failure in user experience, a failure in technical architecture, a failure in user journey, a failure in team leadership to get the right people with the right skills to build this service and to design it well.
Oh, my days, could there be a worse government service? This site is absolute shower of sh
Zero data protection
Companies House are exempt from GDPR, but they don't have even basic scraping protection on their site so your data will end up all over the internet in all sorts of reseller sites and Chat GPT. It will also likely end up on various foreign government databases. The data will remain exposed for 20 years after you close your company so there's no escape from it. On some forums, such as UKBF, there are cases of people changing their names just to avoid this publicity, it is that bad.
When asked about this, Companies House always reply that the data has to be public by law (which is true) but the law says nothing about making such data exposed to scrapers, and it is indeed crazy that they do not use even basic protection (such as Recaptcha) for such sensitive data.
Anyone that Googles you will not only immediately know your exact age, they will also see your ventures (in my case cringy-named ones from student times) in Google results, whether they are your work colleagues, someone who is interviewing you for a job, someone you're buying a car from or literally any random person you meet (people like to Google each other). It will affect your personal life in ways that you cannot imagine now.
You will also spend time filing data removal requests on various data reseller sites, I do that once every month. Those sites don't have the right to resell your data and happily oblige when requested to remove it, but a few months later you often see your data on them again, and have to repeat the process.
If you're like me and are running a web-based business, you should probably explore other options as a lot of countries offer a better deal on privacy and will be happy to accommodate you. That's what I had to do. I know I will thank myself... in 20 years.
How is their website so bad
How is their website so, so unusable?? Worst website ever. You better be prepared to wait 24 hours to receive a forgotten password link.
Worst possible 'service'
Worst possible 'service', if that is, what it can be called. There is hardly any day where their Online system works or is fully functioning, either it is not possible to get into any company records, as has happened once again since early this morning, or most of the times, when processing a payment, the screen will tell you that they could not process the payment, although in reality, they have taken the money. Happend at least one thousand times over the past two or three years. We manage a very large number of companies, so are in their system every day and all day, but there is hardly any day, where the system works. Surely it is not beyong some IT experts capabilty, to set up a simple system that works once and for all. Companies House does not care about its customers, i.e. the public, they could not care less.
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