Comfy Sacks Anmeldelser 

1.270
•
TrustScore 3.5 ud af 5

3,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

BEWARE. Comfysacks does not offer return shipping. If for any reason during the 30 day return period you want to return the product... too bad. The comfy sack is now 600% larger than it came to you...... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

my order is lost nobody can find it but Brad a manager reached out and assured me they will partner with shipping company to locates my purchase or resend. Thank you awesome above and beyond customer... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

***Update 2*** The sack is, indeed, incredibly uncomfortable. The structural foam pokes the sitter with the crust/hard edges. The sack is wildly underfilled even after sitting for a... Se mere

Bedømt til 5 ud af 5 stjerner

The dedication and commitment were evident and remarkable when we purchased our first three (3) Comfy Sack products. There has been some time between the initial purchase and this experience. Comfy Sa... Se mere

Virksomhedsoplysninger

  1. Møbelforretning

Oplysningerne kommer fra forskellige eksterne kilder

At Comfy Sacks we offer the softest and most comfortable bean bags. With over 50 fabrics and colors and 15+ sizes you can be assured we have the right product for you. Check out our Bean Bags at Comfysacks.com


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 60 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,5

Alle anmeldelser

(1.270)

14 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Disappointed in the changes made

We had a 6 foot comfy sack about 8 years ago that was wonderful. It was fluffy and light. Easy to move and very comfortable. I slept on it for a few years. We used to love to jump on it and sink in. It was like a cloud. We had to get rid of it when we moved into a smaller apt. Last year we moved again and bought a new comfy sack. This one is awful. They must have changed the formula. The foam they use now is very lumpy, heavy, hard, and gets too compacted. It is hard to fluff and very uncomfortable. If you jumped into it you would probably hurt yourself because it is so hard. You can feel the lumps through the cover. It’s such a disappointment.

3. juli 2025
Uopfordret anmeldelse
Comfy Sacks-logo

Besvarelse fra Comfy Sacks

Hello LInda! Your bag now should be the same if not better than the bag you received 8 years ago! It sounds like its not properly filled and needs some intervention by us to fix the issues you are facing! We can help you with that so I will be reaching out via email to do just that! Speak to you soon!

Bedømt til 3 ud af 5 stjerner

Decent packaging

The instructions clearly state that the foam would be inside a fabric inner cover, however it arrived in a plastic bag. The plastic bag also had a hole which caused some of the foam to come out when received.

25. februar 2025
Comfy Sacks-logo

Besvarelse fra Comfy Sacks

Hello Pedro! You got a loose bag of foam, the inner layer you are referring to is on our products and full bags that you purchase, but a loose bag of foam is just inside of our vacuum seal container and our plastic bags. The inner layers are for the full bags to keep the fill inside of them while the cover is being washed.

Bedømt til 5 ud af 5 stjerner

Great experience...last minute order…

Great experience...last minute order for a damaged order from another company. The customer service rep, Janice was very nice, very sensitive to my needs and did everything she could to get my special need's son bean bag "his most wanted Christmas present". Thank you so much for the great customer service!

24. december 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Great Product // Longer shipping than promised

Website FAQs say an order is expected to arrive in 6 business days max. I placed mine 10 business days (2 weeks) ago and it hasn’t even shipped? I understand that it’s the holiday season but at least be honest

* Edit: I was contacted via call by the company promptly after my review, they told me that the order must have been lost in the mail. The representative offered to reship the order with extra filling. Excited to improve this rating once the order arrives!

* Edit 2 : Really stoked about the bean bags, they're sweet! Filling was super messy and took some elbow grease to get in, could use some mechanism for using it a little easier IMO although I imagine most people are buying the prefilled bags. I used the extra filling sent to me in some of my other bean bags and am grateful they offered this as an apology for the wait! Took a lot longer in total than I expected due to shipping delays, but so worth it. There is no uncomfortable way to chill on that bag! This is one of the best companies to buy from as far as value for your money in a bean bag chair. Thank you!

26. november 2024
Uopfordret anmeldelse
Comfy Sacks-logo

Besvarelse fra Comfy Sacks

Hello Kendra!

Your order was shipped out quite some time ago. Even though it is the holiday season (which sadly leads to delays due to a large number of orders), that should only lead to a worst case of a day or two delay! We will reach out via email to find out what is going on for you!

Bedømt til 4 ud af 5 stjerner

A very nice sack with only a little inconvenience.

The order process was very straight forward and the price was good compared to other brands that I was able to find online for what I wanted. Be sure to save the confirmation order number when you purchase though as I did not see any confirmation email sent once the purchase was made. The item did ship very soon after I made the purchase so I was not concerned.

When I first received the shipment, I noticed that the outer cardboard box was damage, likely during shipping as the 6' sack was pretty heavy and did not have any handholds for the shipping personnel. However, the damage to the package was limited to the box as they ship the sack in a nice little zipper bag which not only compresses the sack but also protects it from damage. When I opened the zipper bag I was able to quickly get the sack to raise into form.

I did notice that the cover that I had ordered with the sack was not in the shipment, though it was listed on the packing slip. I sent an email to customer services and they responded very quickly and was able to get the cover shipped with very little hassle on my end. While I did have to wait about an additional 5 days, I received all items and the sack looks and feels great. My toddler loves to play on it and I look forward to being able to watch movies with her on it in the coming years.

Only docking one star as the cover did not arrive initially as intended, but great thanks to the customer services personnel for resolving the issue without any additional inconvenience for me.

11. november 2024
Comfy Sacks-logo

Besvarelse fra Comfy Sacks

Hello Luke!

Thank you for providing that and yes based on what you provided via email I am going to assume that it either fell off during transport or someone inspecting the package did not return all the items!

Not to worry though we will get you the new cover!

I do apologize for the inconvenience you faced, but we are more than willing to help you get this missing cover regardless of the review so I was wondering if you would be willing to alter the review with the instructions below?

https://support.trustpilot.com/hc/en-us/articles/201839063-Edit-or-delete-your-review

You will get tracking in a day or two, if that does not come through let me know and I will resend it manually!

Bedømt til 4 ud af 5 stjerner

We do not have an order…

We do not have an order acknowledgement. We paid for quick ship. No idea where the order is. Very frustrated.

I was contacted, information was provided to me. No one seems to know what happened to the confirmation emails etc, but the order did in fact ship and the company did promptly respond to the review and the concerns raised.

6. november 2024
Bedømt til 5 ud af 5 stjerner

Love Love Love our Comfy Sacks

I felt compelled to add my testimonial after living with these comfy sacks for 11 years. I think these pictures speak for themselves. (Pictures are on the Comfy Sack testimonials page. I couldn’t find a way to upload pictures here.) These are the original sacks that were purchased 11 years ago. We have not added any foam or changed the covers. They have been used HARD, first by 2 teenagers, now the grandchildren are loving them. I can not speak highly enough about the quality of these sacks. The one that sits in the sun does have some fading…to be expected after 11 years of sitting in the sun. We will probably replace the cover just to freshen it up at some point. They have become part of our family culture. It was the wedding gift I knew my son in law would love…and he does! After seeing ours my brother and his family have purchased them, my niece has one, and my son in law’s parents have purchased them as well. 😊 We are all thrilled with them. I would ABSOLUTELY purchase a comfy sack again. Thank you for producing such a quality product that our family will continue to enjoy for many years to come.

Sent from my iPhone

4. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Would order again.

Had issues receiving emails, but was addressed by the team at Comfy. I appreciate them fixing the issue.

2. december 2023
Comfy Sacks-logo

Besvarelse fra Comfy Sacks

Hello!

I do apologize for the wait, but due to the holiday season orders are taking longer than normal to ship out. Thankfully we are caught up on orders and your order has in fact been shipped out. I am assuming by this review you did not receive the automated email that goes out when tracking is uploaded so I will be reaching out to you via email to provide it!

Speak to you soon!

Bedømt til 1 ud af 5 stjerner

Poor service

More than a week passed before the order even began the shipping process. I never received any update for more than a week to explain the delay.

2. december 2023
Comfy Sacks-logo

Besvarelse fra Comfy Sacks

Hello!

I do apologize for the wait there, sadly during the holiday season our orders take longer than normal to ship out and we are very backed up at the moment. I will speak to our warehouse to ensure that yours goes out as soon as possible and you will be getting your tracking number shortly!

We are expecting tracking to be coming through by early to middle of this week.

We will be emailing you directly as well.

Bedømt til 5 ud af 5 stjerner

There is a reason they are called Comfy

September 25, 2023

When I emailed Comfy Sac because I was having trouble on line, the response was quick, friendly followed by a smooth transaction. Looked on line at the other companies but one reason among others like the price was I'm an Apple guy and if Apple approves, then so shall I. Great and comfy for two adults and our 60 pounder springer spaniel named Ray. I have the 7.5' micro suede royal blue lounger which is great forefather a lounger or a couch once pushed up to the wall but, not through it..lol.. Also purchased 2 matching pillows in the royal blue micro suede. There is a reason they are called Comfy. Hey sounds like a good for a t-shirt.. Get one.

Bob/Canada

11. september 2023
Uopfordret anmeldelse
Comfy Sacks-logo

Besvarelse fra Comfy Sacks

Hello! Sadly we do not accept Canadian orders on our website. They have to manually processed as there is a special shipping charge to ship the product from the US to Canada. We will be reaching out to you via email to assist you with this process!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere