The delivery men turned up on time and were very polite, they assessed the rooms and work to be carried out. They were happy to move one bed into another room. The two men worked extremely hard to r... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From the demonstration to installing our new bed what a great experience! We purchased the duo king size COMFOMATIC sleep system,the delivery men were very respectful of our home and everything was e... Se mere
Virksomheden har svaret
Company kept me well updated on when delivery was coming. Good service, helpful delivery and installation including moving and dismantling my old bed - can’t help to try my new one
I had great experience from the Representative Chimereze who explained what the chair could do to better my health and life. He was excellent in explaining everything to me and I'll give him 1... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Comfomatic, we believe buying an adjustable bed or rise and recline chair should be one of the most enjoyable and reassuring purchases you ever make. For over 17 years we have been helping people across mainland UK enjoy greater comfort, improved relaxation and better sleep through our range of premium adjustable beds, rise and recline chairs and bathing solutions. Whether you're looking for a better night's sleep, a chair that makes relaxing easier, or greater independence around the home, our experienced team will help you find the solution that's right for you. From your first enquiry, you'll experience the Comfomatic difference. Every home demonstration is relaxed, informative and tailored to your individual needs, with absolutely no obligation to purchase. Once you've chosen the right product, many of our beds and chairs can be delivered directly from stock. Our own white glove delivery team will deliver, assemble, install and fully demonstrate your new purchase before removing all packaging, leaving you ready to enjoy it from day one. For complete peace of mind, every Comfomatic bed and chair is supplied with a comprehensive five-year warranty, including cover for most types of accidental damage. Nothing makes us prouder than the thousands of customers who have trusted Comfomatic over the years and the kind words they continue to share about our products, our people and our service. It's why so many customers recommend us to their family and friends. At Comfomatic, we don't just deliver premium products. We deliver confidence, comfort and peace of mind—for the rest of your life.
Kontaktoplysninger
15 Turnstone Business Park, Mulberry Avenue, WA8 0WN, Widnes, Storbritannien
- 01515591140
- consumer@comfomatic.com
- www.comfomatic.com
4,6
Fremragende
286 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The service has been excellent from…
The service has been excellent from start to finish. All the staff were very helpful and friendly.Everything was explained to me. I would definitely recommend this company
20. november 2025
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Besvarelse fra Comfomatic
Thank you so much for the great feedback it is very much apreciated.
Comfomatic are a reliable company that provide comfortable beds!
A reliable company that provides quality beds!
Having had other reclining type of beds this is by far the best.
All Comfomatic staff are friendly and business like, thank you to Mikey and John who not only fitted and demonstrated how to operate the bed they dismantled our old bed and resited the bed our spare bedroom, Thank you!
15. november 2025
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Besvarelse fra Comfomatic
Dear Dennis thansk so much for the fantastic feedback it is so much apreciated.
Fantastic service from booking…
Fantastic service from booking appointment to presentation and delivery.
14. november 2025
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Besvarelse fra Comfomatic
Dear Julia. many thanks for the feedback it is very much apreciated.
In response to my review
In response to my review. I personally have called over a month calling a few times every week waiting for a date from you and I get apologies … saying they could see it’s cancelled. I spoke to Alison. And that she would come back with a date to inspect it and collect it and we never got a date. My mother has been waiting for you to reply and advise a date as well. I did say I would write a review if I got no dates. So you were aware I am taking this further. The personal finance company you signed her up with is aware as well and has been in contact with you.
5. november 2025
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Besvarelse fra Comfomatic
Dear Nash, thatn you for your repeat review. We have provided our substantive response to your earlier review.
Great Service
the gentle men were fast polite and made sure that i was happy with everything before they left as with all my experiences with the comfomatic staff i could not praise them enough 10 out of 10
Thank You very much
7. november 2025
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Besvarelse fra Comfomatic
Dear Rick, many thanks for the great review it is very much apreciated.
Everything from collection of the old…
Everything from collection of the old bed to the assembly of the Comfomatic bed was done so quickly and there were no issues. The lads who did this installation were really good, and very courteous.
31. oktober 2025
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Besvarelse fra Comfomatic
Dear Mrs Brown, many thanks for the feedback it is very much apreciated. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
Good service
Good service, recomend the sales rep and delivery drivers.
30. oktober 2025
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Besvarelse fra Comfomatic
Dear Malcolm, many thanks for the feedback it is very much apreciated.
Good service from Rep and delivery…
Good service from Rep and delivery drivers, I am looking forward to using our new bed.
29. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Comfomatic
Dear Derek, many thanks for this great feedback. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
Besvarelse fra Comfomatic
Dear Mr Clark, thank you for your feedback it is very much appreciated. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
The service has been fantastic from the…
The service has been fantastic from the rep who came to demonstrate the product to the delivery driver who showed us everything about the chair and how it all works thank you.
25. oktober 2025
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Besvarelse fra Comfomatic
Dear Stephen, many thanks for tge fantastic feedback. It is very much appreciated. We wish you many hours of rest and relaxation in your all new comfomatic ultra high leg lift chair. .
The men were efficient and they were…
The men were efficient and they were very knowledgeable and very helpful with all aspects of the delivery 🙂
24. oktober 2025
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Besvarelse fra Comfomatic
Dear Carol,, Many thanks for the great feedback it is very much apreciated.
Delivered in 24 hours.
Delivered in 24 hours.
Carefull around my property.
Explained and demonstrated the remote.
Friendly delivery staff.
23. oktober 2025
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Besvarelse fra Comfomatic
Dear John many thanks for the great feedback it is very much apreciated. We wish you many nights of deep refreshing sleep in your all new Comfomatic Sleep System.
Terrible company.
UPDATE - I have absolutely no idea what you are referring to here. I certainly have not spoke to anyone at your company today, I am currently on a driving job to Scotland. But my review still stands. I interviewed with you in July and you guys quite frankly suck. Please stop harassing me.
Terrible company.
They don't pay their sales people a wage, they have hundreds of salespeople working around the clock, driving 1000+ miles a week for no pay, they only get paid when you make a sale. This creates a pressuring environment and turns the salesperson into a nasty biting dog, a bit unethical??? They claim their beds are unique to them, hardly. They come across as all lovely but I would argue that. I interviewed with them some months ago, they come across as a lovely bunch but under the hood you can see the problems. High staff turn over, they create pressure sales people, one point of evidence in this was when theys said they expect you to stay in the customers home for up to 4 hours.... 4 HOURS!? That's criminal. How is an 80 year old dear supposed to stay focussed for 4 hours on a boring sales pitch!? God damn it boils my blood!
They claim you can earn up to £100,000 a year, with their top salesperson earning £160,000 in one year... Yeah sure.. BS.
If someone has earned £160,000 in one year, that would equate to 3 sales a day of £5000, 6 or 7 days a week... Can you imagine the level of deceit and sales pressure that had to be applied to earn £160,000 in one year..
I really did not want to write this review as I hate shi**ing on companies but this one is called for.
2. september 2025
Uopfordret anmeldelse
Besvarelse fra Comfomatic
Dear Dean, following on from a call recived from you today, we have now been able to identify you. As you are aware, you applied for a position as an independent agent here, you were promptly informed that your application had been unsuccessful. The reason for that is that we believe that you would be a wholly unsuitable candidate to represent this company and visit our customer group. Our view in that regard has subsequently been confirmed by this post and a subsequent call recived from you. We are sorry that you are unhappy with our decision not to offer you an opportunity, but our customer experience and wellbeing is our number one priority.
Excellent service very friendly and…
Excellent service very friendly and helpful and polite moved everything all round good 👍
16. oktober 2025
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Besvarelse fra Comfomatic
Dear Stephen, many thanks for the great review it is very much apreciated.
I am happy with our bed
I am happy with our bed, great service Comfomatic.
10. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Comfomatic
Dear Mrs Machin, thank you so much for the great feedback. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
Too expensive, pressurised sales
Tread carefully when they call you for a visit. They may be in your house longer than you expect. They will dangle carrots in front of you just to get a sale, by any means necessary.
4. august 2025
Uopfordret anmeldelse
Besvarelse fra Comfomatic
Dear Mo, as you are aware, you have not been an agent of Comfomatic nor have we had any delaings with you. Therefore your review is not genuine. We believe our genuine customer reviews speak volumes about the way we treat our customers.
New Bed. Demonstration explained cleaMen…
Demonstration explained clearly.Men cleared up mess after themselves.
Now looking forward to a good nights sleep.
8. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Comfomatic
Thank you for the reply it is very much apreciated
Awful business with terrible ethics.
Awful business with terrible ethics.
I witnessed 1st hand Ged the sales director for this business despite being asked to on several occasions would it take much longer and asking him to leave still stay at the person house who we had visted for over 45 minutes after being asked to go.
It was visibly upsetting to see and the lady clearly no longer wanted him to be there, despite her requests which were ignored and he carried on. We were in the house for almost 3hrs which is a short amount of time if you read the other negative reviews on here too.
I have evidence of this and have been in contact with BBC Watchdog to share this.
They have a massively high turn over of sales staff due to treating them awfully and effectively not paying for the last week in which they work.
Read the negative reviews on here which demonstrate what this business is truly all about.
Update: Following on from the reply from Comfomatic please read the previous reviews and make your own judgement. I have a positive review from Kevin Allwright and act with integrity and decency. This business shows no empathy for the people it does business with, the people it employs and treat their staff appallingly.
As to their values or rather a lack of any, ask them what are the safeguarding policies they have put in place to protect the general public in which the engage with. What checks such as a DBS check are carried out on the people they are quite happy to send into people homes.
None of this is carried out and they send people out without any checks and with criminal convictions.
This is what sort of business this is.
When treated dreadfully whilst visiting a client rather than see if your ok they showed zero empathy as well.
I have engaged with BBC Watchdog to expose this company for what they are.
20. september 2025
Uopfordret anmeldelse
Besvarelse fra Comfomatic
Dear Anthony, as you know you know you represented us for a short period of time. Your agency was terminated because of your conduct. We believe our action terminating your agency agreement says much more about our values and the steps we take to protect our customers than do your words.
Thithis chair is much better than an any…
This chair is much better than any other i have purchased over the 20 years of my retirement. The look and comfort are great.
25. september 2025
Uopfordret anmeldelse
Besvarelse fra Comfomatic
Dear Josephine, many thanks for the great review it is very much apreciated.
Good service all round
Good service all round. Can't wait to use my new bed. 😀Thank you Comfomatic.
25. september 2025
Uopfordret anmeldelse
Besvarelse fra Comfomatic
Dear Lynn, thanks so much for the great feedback, we wish you many nights of deep refreshing sleep in your all new Comfomatic Sleep System.
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