If I could leave 0 stars I would. This is got to be the worst credit card company with employees who don’t have a clue. No one knows what they’re doing or what’s going on. The level of security questi... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The rewards are laughable. Statements are only available online for 12 months (actually, 11 in my case), which is a nightmare for a small business trying to complete year end accounting details. When... Se mere
I’m a Prospera member with a Collabria Visa Infinite card. I also hold approximately $64,000 with Prospera in cash and a redeemable GIC. My child was born in June 2026, and I missed one card pa... Se mere
I have had several instances where charges had been declined at Collabria's discretion. The people handling my calls to get the locks off my card were very helpful in fixing it but it was not their f... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
1,6
Dårlig
46 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy To Cancel Credit Cards And Excellent Customer Service
Needed to cancel 2 credit cards, after getting through the automated menu I had 0 wait times on a Saturday afternoon and the rep was super helpful, no upselling or anything. Simple, secure, straight to the point. While I am cancelling the credit cards I am maintaining accounts. So much more professional than big banks.
23. marts 2024
Uopfordret anmeldelse
Disgusting Customer Service
In spite of our perfect monthly payment record we were charged $29.00 “over credit limit” fee for going less than $50.00 dollars over our limit. We contacted them, the service rep was unsympathetic, offered no advice or assistance and made me feel like a criminal.
20. november 2023
Uopfordret anmeldelse
Over zealous fraud department
Tried to make a purchase from a company I’d bought from before and it was declined, marked as fraud and the card blocked. No amount of phone calls fixed anything. Zero customer support.
23. november 2023
Uopfordret anmeldelse
Terrible Customer Service
Customer service at Collabria is poor. It's some sort of call centre with untrained agents and no authority to deal with issues whatsoever. They seem to feel their job is simply to say no.
Although they advertise 100% fraud protection, when push comes to shove, they refuse to honour their obligations under the cardholder agreement.
Avoid this company, even if you're a loyal credit union member like me. There are much better line of credit options available.
24. oktober 2023
Uopfordret anmeldelse
AWFUL
AWFUL! Worst Customer Service Agents who bark and treat customers like crap. They lack professionalism, courtesy and basic respect. They treat you like a criminal if you forget a payment or get locked out of your account. Worst process and wait time ever. Due to an incorrect payment source issue, I had to call them several times to schedule the right payment method since my online account and card were both blocked on the day the payment failed. It took 15 days to have them both up and running. Pathetic Payment Schedule since if you schedule the payment on Friday you need to wait 3 days , till end of Monday evening for it to be processed.
24. juni 2022
Uopfordret anmeldelse
They can't do simple math
They can't do simple math. And, lied about it when I watched in real time, things being added to posted transactions that were not then currently in the pending file. When I asked them to add up all the transactions they said they tallied correctly so I asked them to add up the numbers I read out from the account screen. I read out ALL the transactions. They would have discovered the $60 discrepancy right there, in that moment. But then came the BIG lie. After adding all those transactions, the same ones as I did, they claimed the account balance was correct. It came up sixty dollars short, but they insisted it was correct. Then suddenly, while I am being lied to, two transactions magically appeared that I had seen before and guess what... TH TOTALLED $60! Nice trick, but you lost a customer and cost connectFirst a client.
23. oktober 2021
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.