Cohorted Anmeldelser 1.107

I ordered a beauty box last Sunday (21st) it’s now Tuesday 30th and the box has still not been dispatched, messaged them on their website and via instagram and no response yet. Very disappointing as the box was for a friends birthday which has long since passed. Don’t think I’ll order from here again.

Beautifully packaged, arrived quickly, all the products are fantastic and at a great price too!

I ordered the stylist v2 box Deffo worth the price and one of the best boxes out there. I will be ordering again and it’s a good way to try out new products

I searched for ages to find myself a nice monthly gift and was so pleased with Cohorted! They always have the best combos with a great range of products! I get a box every month and have also started buying extras as birthday gifts for friends!

Been using this service for about 2 years , so a good customer I would say .. however some items missing from
Last box . I have sent 4 emails to date and have not had a single response from Cohorted so incredibly disappointed. Just need to cancel the direct debit now as no point in paying for something that I don’t receive the full contents . Did not want to review this way but left with no other choice unfortunately

Update … the customer service email address and each time I get an automated response stating you are very busy and will be in touch soon .. after over 2 months I would have thought you would have replied. You can find all the emails if you care you have a look at them
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Thank you for your email

A member of the Cohorted Team will reply as soon as possible.

We are receiving a high volume of emails currently, please be patient while we reply.
If you have any questions about our Beauty Boxes please visit our FAQ page:

Kind Regards
Cohorted Customer Service Team
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Yes that is the email address that I am using and keep getting the above generic email back

I bought the stylist special box. Unfortunately 3 of the advertised products were not in stock. They did give replacement products for these, however they were makeup products rather than skincare which is a slight shame. I have emailed customer services and they responding promptly, so hopefully will sort out. Overall I still think the product is a good idea, as allows you to try new products out for a fraction of their costs if you bought them individually.

This has got to be one of the best beauty boxes I have ever found.
Packed full of well known products that will have you and your body feeling and looking so amazing. The products arrived on time and were beautifully presented in a nice strong box that can be used for keeping the products in, or many other things... the best part is that there's always something that you will find that is exactly what you had been looking for and plenty of new products to try, I love everything that I got in my box.

I love the idea of these boxes. Some months the team really do amazingly and the boxes are curated beautifully. Other months you have repeats and the odd missing items (which are always rectified if missing) but I really would like more attention paid on not repeated items (essentially when it’s devices)

Super products
Super fast
Super value.
A repeat customer over here.

Really pleased with the contents of the box. Lots of full sizes and expensive brands - very good value. Pity the box claims to be ‘sustainable’ which is misleading as there is no context to the claim.

Well priced boxes! Great selection of products from brands that I'm really keen to try. Would 100% recommend.

I absolutely loved my Cohorted × Stylist Beauty Box! Fantastic quality and such luxurious products. I'm Vegan, so great to see such a wide range of Vegan/Cruelty Free skincare. Definitely recommend for self care treat or pamper gift x

Arrived safe and well quickly seems to be a much appreciated gift, thanks, would use again, stylist box 2

Amazing value! Great variety of product.

I've been considering signing up to Cohorted for several months as their subscription boxes always appear to be great value and the pictures show full sized products of well known brands.
I just recieved my first box yesterday, several days after they've already taken the second payment and I'm pretty disappointed.
There are only 2 full sized products, one of which had a damaged box, and the rest were sample sized. This is not the 'over £150 worth' that they sold it to me with.
I also hadn't recieved the free gift which was advertised as a full size L'Occitane moisturiser.
I contacted customer services, who replied pretty quickly and very politely but informed me the free gift advertised was now out of stock so the travel sized hand cream in the box was the replacement.
I'd bought the subscription as it felt like really good value with the free gift too but now feel I've been misled and palmed off with a travel sized product so they can say I still recieved something!
I've now cancelled my subscription as I think it's a really poor start. For nearly £40 a month - more than double the other boxes I subscribe to - I just don't feel it's worth it.

I've been a subscriber for a few months and have loved receiving my beauty box every month. They are always beautifully packaged and I love trying the products every month. I know there have been some variations in the number of products/ full sizes ones/ repeated products but for me, I've always seen them as excellent value for money and if I do get dupes I just give them to my friends who love them!

I actually skipped the Feb box and regretted it as the Stylist one looked amazing! But to my surprise this month my partner purchased it for me as a bit of a treat and although some of the products were missing they had added some fantastic replacements which I am excited to try.

The only downside was that one of the full-size products was also smashed when it arrived and a got a duplicate lipgloss. However, I reached out to their customer service team and in less than 24 hours I had a response and a new full-size powder and a new product from the same brand to try.

My experience with Cohorted has always been fantastic and I look forward to receiving my April beauty box.

I think this company is amazing! I ordered the REN skincare box and I am absolutely in love!
Such good value for what you get! Love love love

There are a lot of interesting products in the box, some that I wanted to try, some I have never heard of but I will be glad to test

I've been with cohorted for a couple of years and I feel like the quality of the boxes is massively declining. Each month there's a problem, whether it's missing items, delayed box arrival, broken items or just simply being sent the wrong thing. Last month 2 items were missing and one of the products was wrong. When I subscribed it was stated the box contained around 6 full size luxury products which they always maintained up until recently. This months box has 4 actual products but 2 of them are tiny and are travel size, another 1 of them they already sent a couple of months ago so now I have 2 of the same product again. They then threw in two 1.5ml perfumes (both the exact same scent) to bring the items up to 6. In total that's about a pinky finger volume of perfume, they are literally samples that you would get for free. So in this months box only 2 items were full size and only one of those is a product they have already recently sent. The rest are travel size or sample size. I feel like realistically I only got 1 proper item this month. I get so many repeat products I now have a draw full of 'repeat products' that I have no use for besides gifting to other people. I honestly think the quality of this months box is the final straw for me and I will be leaving cohorted. If I wanted to pay £40 just to get only 1 actual new full size product, a couple of Freebies and travel size products, I'd rather spend it myself on a brand that I dont feel like is ripping off customers. This kate Somerville box has definitely put me off ever purchasing their products. 2 sample size freebie perfumes, a travel size body scrub, travel size exfoliater, repeat item (moisturiser) and a cleanser isn't really leaving a good impression.

I cancelled my subscription last month when the Stylist box was received with 5 items missing. I contacted customer service, who were very helpful and after a few emails they decided to issue another box with the full 15 items! I was over the moon with their decision and decided to become a subscriber again.
Cohorted’s subscription boxes are amazing value for money and I think they are definitely one of the best subscriptions available.